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  1. #1
    Join Date
    Nov 2007
    Location
    Dundowran Beach
    Age
    77
    Posts
    0

    Angry Telcos: can't live with them, can't live without them

    *^^$@D% telcos.

    Tried to have Engine internet connected before we left Oz, Told it would be 15 days. Bigpond freed the line so should have been no problems. WRONG!!

    Son, and a friend of ours both have Power of Attorney to act for us. After more than 2 months of begging and pleading from Both the connection still wasn't done. This included the friend spending a whole day at the house waiting for the connection to be done.
    Finally we decide to instruct both son and friend to call and cancel the connection request. Both explained that they had Power of Attorney and that another company had been invited to supply the service.
    Engine refused to listen and connected anyway.
    Wife contacted Engine from Brasil yesterday, $25 worth of call, and told them to disconnect immediately.
    Guess what?The scoundrels are charging $369 for breach of contract!!!!!!!!!

    We have filed a complaint with the ombudsman.

  2. #2
    Join Date
    Aug 2008
    Location
    Port Kennedy, Perth
    Age
    53
    Posts
    0

    Default

    Don't let them get away with it give them hell.
    David
    giveitagoturning @hotmail.com

  3. #3
    Join Date
    Jul 2005
    Location
    Flinders Shellharbour
    Posts
    0

    Default

    And or take it to Fair Trading as they have the power to investigate and prosecute.
    Inspiration exists, but it has to find you working. — Pablo Picasso


  4. #4
    Join Date
    May 2007
    Location
    Blue Mountains
    Posts
    0

    Default

    Keep the publicity coming, If they want to trash their business reputation help them.
    "We must never become callous. When we experience the conflicts ever more deeply we are living in truth. The quiet conscience is an invention of the devil." - Albert Schweizer

    My blog. http://theupanddownblog.blogspot.com

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