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Results 1 to 4 of 4
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8th December 2009, 10:15 PM #1
Skwair2rownd
- Join Date
- Nov 2007
- Location
- Dundowran Beach
- Age
- 76
- Posts
- 0
Telcos: can't live with them, can't live without them
*^^$@D% telcos.
Tried to have Engine internet connected before we left Oz, Told it would be 15 days. Bigpond freed the line so should have been no problems. WRONG!!
Son, and a friend of ours both have Power of Attorney to act for us. After more than 2 months of begging and pleading from Both the connection still wasn't done. This included the friend spending a whole day at the house waiting for the connection to be done.
Finally we decide to instruct both son and friend to call and cancel the connection request. Both explained that they had Power of Attorney and that another company had been invited to supply the service.
Engine refused to listen and connected anyway.
Wife contacted Engine from Brasil yesterday, $25 worth of call, and told them to disconnect immediately.
Guess what?The scoundrels are charging $369 for breach of contract!!!!!!!!!
We have filed a complaint with the ombudsman.
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8th December 2009, 11:44 PM #2
Don't let them get away with it give them hell.
Davidgiveitagoturning @hotmail.com
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9th December 2009, 12:16 AM #3
And or take it to Fair Trading as they have the power to investigate and prosecute.
Inspiration exists, but it has to find you working. — Pablo Picasso
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9th December 2009, 12:52 PM #4
Keep the publicity coming, If they want to trash their business reputation help them.
"We must never become callous. When we experience the conflicts ever more deeply we are living in truth. The quiet conscience is an invention of the devil." - Albert Schweizer
My blog. http://theupanddownblog.blogspot.com
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