Results 1 to 10 of 10
  1. #1
    Join Date
    Jan 2006
    Location
    Bowral, NSW, Australia
    Age
    74
    Posts
    28

    Default Unhappy with Taunton (again).

    Some time ago I had a whinge about being bombarded with 'free shipping' offers from the Taunton Press. Problem is that free shipping does not apply to overseas customers.
    Now Taunton Press are offering prizes in a free 'sweepstakes' - but guess what when you read the small print? Does not apply here. I think it is a very insensitive way to treat customers, some of whom have paid $ hundreds for books and magazines over the years.
    Sad thing is that I contacted them and they apologised - but they keep doing it. Perhaps labelling their e mails as spam and blocking them is the solution.

    Graham

  2. #2
    Join Date
    Mar 2005
    Location
    In the shed, Melbourne
    Age
    53
    Posts
    0

    Thumbs down

    went to enter the competition and saw US and Canada only.
    I make things, I just take a long time.

    www.brandhouse.net.au

  3. #3
    Join Date
    Mar 2007
    Location
    Munruben, Qld
    Age
    84
    Posts
    0

    Default

    That is annoying
    Reality is no background music.
    Cheers John

  4. #4
    Join Date
    Aug 2005
    Location
    Queensland
    Posts
    613

    Default

    Quote Originally Posted by Waldo View Post
    went to enter the competition and saw US and Canada only.
    Typical.

    Wouldn't hurt once in a while for them to offer a competition to overseas subscribers as we also pay a premium for their product and in many cases the prizes on offer tend to be donated by advertisers rather than purchased by the company running the competition.

  5. #5
    Join Date
    Oct 2003
    Location
    Sydney,Australia
    Posts
    42

    Default

    I have always though it should be easy to sort their customer lists by e-mail suffix - e.g '.au' , '.ca', '.uk' etc. Heck, I could do it on my old Apple IIe with Appleworks V.1.

    I have written to Amazon who do much the same thing on this issue, and got precisely nowhere, so don't expect Taunton or any of the US based companies to take any notice of you - someone with a brain, like Lee Valley, seem able to cope tho'.

  6. #6
    Join Date
    May 2007
    Location
    North of the coathanger, Sydney
    Age
    69
    Posts
    0

    Default

    You're lucky
    I get the emails twice - to each of my home email addresses. I asked them to delete one and guess what? Yep I still get two emails
    regards
    Nick
    veni, vidi,
    tornavi
    Without wood it's just ...

  7. #7
    Join Date
    Sep 2007
    Location
    Central Victoria, Australia
    Age
    65
    Posts
    93

    Default

    Since this thread got resurrected I'll add a little warning.

    Taunton's web site is a recurring subscription, and there is no way to cancel the recurrence other than cancelling your subscription, which takes effect immediately.

    I now have diarised notes everywhere, telling me to cancel my subscription just before the next renewal.
    ... as long as the government is perceived as working for the benefit of children, the people will happily endure almost any curtailment of liberty and almost any deprivation. (A.Hitler)

  8. #8
    Join Date
    Dec 2005
    Location
    Canberra
    Posts
    723

    Default

    From an administrative point of view, I can understand why they don't - legally, if you are running a 'sweepstake for the promotion of trade' in Australia, you need to get a permit - and not just one for 'all Australia' but each state has its own rules, permit fees and hoops to go through.

    And when you think that the Australian market is only 7% the size of the US one - it's a lot of extra work for a not very large segment of your market (especially a market that does not have a lot of the brands advertised in your magazine).

  9. #9
    Join Date
    Mar 2005
    Location
    In the shed, Melbourne
    Age
    53
    Posts
    0

    Default

    I'd highly doubt you'd need a license for a competition for Australia for a competition held outside of Australia but I could be wrong.

    Sure the Australian market is small and they could easily not care, but why operate that way?
    I make things, I just take a long time.

    www.brandhouse.net.au

  10. #10
    Join Date
    Jan 2006
    Location
    Bowral, NSW, Australia
    Age
    74
    Posts
    28

    Default

    .............and Iv'e just opened a new Hewlett Packard ink cartridge with a special offer to everybody around the world except.............. you guessed it, Australia.

    Are we using the wrong deoderant or something?

    Graham

Similar Threads

  1. Unhappy with latest Wood Review
    By Carry Pine in forum HAVE YOUR SAY
    Replies: 22
    Last Post: 22nd September 2008, 01:14 AM
  2. customers unhappy with a quote/bill.
    By weisyboy in forum NOTHING AT ALL TO DO WITH RENOVATION
    Replies: 20
    Last Post: 20th May 2008, 01:29 AM
  3. Unhappy occupations - dentistry.
    By Allan at Wallan in forum JOKES
    Replies: 0
    Last Post: 28th November 2007, 06:06 PM

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •