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2nd December 2008, 05:00 PM #1
Insurance issues - Wonder Floor/Floating
Hi Guys, I have an issue atm with the my insurance company, since our dishwasher flood that pretty much destroyed 90% of our house we currently have what the insurance and flooring company call 'wonder flooring'. Apparently our Tassie oak wonder floor is no longer available. I've measured the floor to be around 10mm thick and its currently stuck down. Since this needs replacing the insurance company has informed me that its no longer available and as such the equivalent is a floating floor.
They said they can only replace the previous wonder floor with a floating floor, however I want to have the floating floor stuck down as what was previously there and they said its not possible.
Do I have a solid ground to argue the fact that I should be entitle to a stuck down floor as what was previously there even though that type of flooring is currently no longer available?
Also has anyone heard of wonder floor or the old 10mm flooring that they stuck down? I know Boral can do a floating floor in both stuck down and floating but this flooring company believe they can't do it unless we use another type of solid timber.
Any advice would be great.
thanks
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