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  1. #1
    Join Date
    Mar 2004
    Location
    Sydney
    Age
    52
    Posts
    15

    Default trying to purchase 'the polishers handbook'

    Hiya,

    I was wondering if anyone has had any success contacting the admins of the 'ubeaut' site.

    i put an order through for 'the polishers handbook' through the ubeaut website (http://www.ubeaut.com.au/publish.html) but have yet to receive a reply, similarly mailing to [email protected] has no response.

    i really want to purchase this book and have found an alternate supplier but dont want to then end up with two copies if ubeaut gets around to filling my order.

    any thoughts on trying to contact them ??

    thanks
    John

  2. #2
    Join Date
    Dec 2001
    Location
    Between a rock & a hard place (vic)
    Posts
    367

    Smile

    Chances are Neil & Pauline are getting ready for or winding down from one of the capital city WW shows. No doubt they will see this post and/or your email/order in the near future.

    If you like you could give me your credit card details and I could chase it up for you

  3. #3
    Join Date
    Aug 2003
    Location
    Dingley Village. Victoria
    Age
    58
    Posts
    16

    Default

    I ordered one via the web site 2 weeks ago and received it last Thursday. So it took about 9 days all up to arrive.

    Just started reading it. Looks very good.
    To err is human, to really stuff up requires a computer!

  4. #4
    Join Date
    Apr 2000
    Location
    Geelong South
    Age
    75
    Posts
    373

    Default

    Been having trouble for about a week with a broken spam filter and a heap of targeted emails. Someone got into our virtual server and sent out literelly millions of emails using our infinite address. We were receiving well over 3,000 emails a day and blocking the server. Basically had to shut down our email. We went back on line for emails this morning. All is fixed now (kind of) back to around 150 emails a day.

    Needless to say we dumped thousands of emails and haven't been sending or receiving any for a few days. The only emails we didn't dump are those from our secure server, ie orders. These were have been on hold since last Wednesday and we received them yesterday. Yours was # 42 of 89 and was processed this morning. It will be dispatched this afternoon. One more down 47 to go. There goes the rest of the week.

    Sorry about that, but stuff sometimes happens.

    By the way contacting us isn't all that hard, at the bottom of the page you put on as a link (http://www.ubeaut.com.au/publish.html) you will find this:

    Postal Address: 75 Little Fyans St. Geelong South. Vic 3220 Australia
    Phone: 61 3 5221 8775 Mobile: 0408 602 545 E-mail: [email protected]


    Or in the Distributers link at the top of the page, this:
    Factory: Rear 75 Little Fyans St. Geelong South, Victoria. 3220. Australia.
    Postal Address: 75 Little Fyans St. Geelong South, Victoria. 3220. Australia.
    Phone / Fax: Australia 03 5221 8775 - International 61 3 5221 8775
    Mobile: 0408 602 545.. E-mail [email protected]

    and also a listing of all our distributers.

    Cheers - Neil

  5. #5
    Join Date
    Aug 2003
    Location
    .
    Posts
    4,816

    Default

    Quote Originally Posted by stephenmeddings
    I ordered one via the web site 2 weeks ago and received it last Thursday. So it took about 9 days all up to arrive.

    Just started reading it. Looks very good.
    I get stuff sent from G' long, and it usualy takes 2 days tops, so it must have been the Gremlins in your case.



    Al

  6. #6
    Join Date
    Mar 2004
    Location
    Sydney
    Age
    52
    Posts
    15

    Default

    thanks for that guys,

    im eagerly awaiting the books arrival

  7. #7
    Join Date
    Mar 2004
    Location
    Sydney
    Age
    52
    Posts
    15

    Default

    id just like to add that the book has arrived and looks perfect for my purposes. hopefully i can post some results soon

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