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Results 1 to 6 of 6
Thread: Bugger Microsoft!!!!!
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17th July 2014, 07:06 PM #1
Skwair2rownd
- Join Date
- Nov 2007
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- Dundowran Beach
- Age
- 76
- Posts
- 694
Bugger Microsoft!!!!!
I had a message come up on my email sign in screen from Microsoft about security. It concerned an old email address I had that was through Bigpond. I haven't used it for years and had forgotten about it.
I thought I did what they said a in order to protect the security of my account with MS.
I followed all the steps and now I have no access to any email account and have managed to do the same to the wife's account.
HOW can I get in touch with MICROSOFT by phone??
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18th July 2014, 11:50 PM #2
GOLD MEMBER
- Join Date
- Oct 2003
- Location
- Sydney,Australia
- Posts
- 2,030
I'd guess that was not Microsoft but some low life malware 'bot. Run an immediate anti-virus and malware scan on your machine. They may already have harvested your email passwords and be using your account/s for spamming, so when/if you can get back in control of them change your passwords immediately.
If you are using one of the 'standard' anti virus programs like Nortons, a lot of malware either disables or re-directs the software's update links so I'd also suggest getting a 'free trial' version of something else - I use MalwareBytes which seems pretty safe, or AdAware and Spybot SD are old reliables. There are some 'free' anti virus trials out there, like Norton's, which attempt to force you to buy a full price version by claiming to have found a large number of virii & malware which the 'free' version can't remove - I don't believe them.
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19th July 2014, 01:22 AM #3
Microsoft don't do this, you have been scammed.
You need to have your computer cleansed & contact whoever currently hosts your e-mail & tell them.
You should have a 'Help Number' for you current e-mail provider, call them.Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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19th July 2014, 08:43 AM #4
GOLD MEMBER
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- Jun 2003
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- Sunbury, Vic
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- 2,103
Thanks for confirming my thoughts, Cliff.
I had the same message, supposedly from Microsoft, come up on a Hotmail A/c but I ignored it.Tom
"It's good enough" is low aim
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19th July 2014, 03:58 PM #5
Skwair2rownd
- Join Date
- Nov 2007
- Location
- Dundowran Beach
- Age
- 76
- Posts
- 694
My current email provider is live.com.au I don't have a telephone number and haven't got a clue where to get it.
Any suggestions???
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19th July 2014, 09:52 PM #6
Try this.
Can't access your account?
If that doesn't work, try this one.
Contact Us
Tell that you think you have been scammed.Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.