Another puter question.

[ozwinner]

Welcome back Viewer..

Ages ago I bought Paintshop Pro X by Corel.
Cost me about $150 with postage and everything.

Anyway I didnt like it too much so I uninstalled it, it had few features that I liked even though I downloaded the trial first.
How come I didnt not like it in trial mode?

Anyway......I would now like to reinstall it so I can use the few feature I liked.

Every time I try I get an error message that Windows Installer cant install it because of some bull excuse.

Is there some way around this, it seems only to be this program that the Windows installer is having the problem with..

Al

[woodbe]

Well, see if you can download a new version, maybe it will install and accept your registration key.

Sounds like your windows installer version has gotten too far ahead of the game?

If that doesn't help, turn it off at the wall.

[ozwinner]

Well, see if you can download a new version, maybe it will install and accept your registration key.

Sounds like your windows installer version has gotten too far ahead of the game?

If that doesn't help, turn it off at the wall.

I downloaded a new version of the installer which didnt help.
And I installed it before you ask.

I also downloaded another trial version of Paintshop Pro X, but that wouldnt install either.

I have done a search on my puter and deleted all the files I can find relevant to PS P X.

Al

[woodbe]

Hmm. Which version of Windows?

What was the bull error message? (probably a bit late now)

[ozwinner]

Windows XP Pro

It goes through the preparing to Install bit, then just stops.

Error message ( because I did it again to get the error message)

This package could not be opened.
Verify something or other, apart from Windows being a piece of unstable crap..

The little window closed.

But you get the idea.

Al

[woodbe]

Hmm.

Sounds like a phantom and dud PSP package in the way. Check to see that your temp folder is relatively free of junk - use the disc cleanup that comes with XP if you can find it

Or get a Mac

[SawDustSniffer]

how long ago did you bye paint shop pro , did you upgrade to XPpro after , check the paintshop booklet to se if it is XP compatable , ( any dos based programs might have problems with XP )

[ozwinner]

Hmm.

Sounds like a phantom and dud PSP package in the way. Check to see that your temp folder is relatively free of junk - use the disc cleanup that comes with XP if you can find it

Or get a Mac

Just cleaned with clean up, I will try again.

how long ago did you bye paint shop pro , did you upgrade to XPpro after , check the paintshop booklet to se if it is XP compatable , ( any dos based programs might have problems with XP )

I bought PSPro X a month ago.

Al

[ozwinner]

Hmm.

Sounds like a phantom and dud PSP package in the way. Check to see that your temp folder is relatively free of junk - use the disc cleanup that comes with XP if you can find it

Or get a Mac

After the clean up the problem is still the same.

Message.
Verify that the patch package exists and that you can access it.
Or contact the application vendor to verify that this is a valid windows installer patch package.


Al

[woodbe]

Hmm. Running out of ideas Al. Did you completely uninstall PSP via Add/Remove programs (or try?)

Long shot:

http://www.seriousmagic.com/help/faq...m?p=1&c=8#h170

In addition to the extension used by Microsoft's Windows Installer program, the MSP file extension is an obscure kind of image file that Paint Shop Pro associates with itself when it installs. MSP is the extension used by Microsoft's Windows Installer program which many companies (including Serious Magic) use to install and patch their software. Check your "File Types" (under the Tools pull-down -> Folder Options of any Windows folder). This shows which extensions are associated with which programs on your system. The MSP extension should point to Windows Installer. If you look at your File Types and the MSP extension is pointed to Paint Shop Pro, then click the Change button and associate this extension with "Windows Installer".

[ozwinner]

Hmm. Running out of ideas Al. Did you completely uninstall PSP via Add/Remove programs (or try?)

Yep I did the uninstall thing.
This is what is bugging me so much, I played by their rules and it still wont happen.

Makes me not wont to but Corel software in the future.

Al

[woodbe]

[dadpad]

Oz the problem is an incomlete uninstall.
You need to go into safe mode. Shut down your puter, restart and press f8 continuosly as it boots up. from an admistrator a/c go to add remove programs and check if the program is still listed. uninstall if still listed.
If not listed you need to manually search out as many files as possible that are associated with paint shop and manually delete them. Right click on start choose explore and start opening folders looking for files that are associated with paint shop pro
Look under each users name, all users, any shared file folders, program files, windows

You could try (In safe mode) search for files or folders and see how manyfiles it gets you.

make sure system restore is operating and a restore point is available prior to deleting any files. you shouldnt need it but its better to be safe than sorry.

I had a very similar problem with "quicktime".

Try google "uninstall problem paintshop pro" and look for forums where people have had a similar problems.

[echnidna]

why not ask corel?

[ozwinner]

why not ask corel?

Ive been to Corel and unless you have a Phd in computer physics you can forget about it.

Their advise is to track down xyz in the register.. blah blah blah..

Al