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Thread: What HAS happened at Carbatec?
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21st February 2008, 10:59 AM #1
What HAS happened at Carbatec?
The last time I ordered anything from Carbatec in Brisbane, (it was a year or two ago) the service was so appalling I didn't think I'd ever go back. The stuff arrived two days after a package arrived from Lee Valley which had been ordered on the same day, and there were so many things wrong with the order I could have written a book.
Well never say never, I say.... yesterday afternoon with some trepidation I ordered a couple of things, and must I admit I was wondering which month they'd turn up, and what would be missing from my order.
Today, THIS MORNING, a little over 12 hours after placing my order, the goods arrived by express post, all present, well wrapped, and with a copy of the Catalogue enclosed.
Wow! If that's a reflection of how things are now done, the blokes at Carbatec have won me back!
Well done I say!
Cheers,
P
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21st February 2008, 12:19 PM #2
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21st February 2008, 02:53 PM #3
so, what you buy then ?
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21st February 2008, 03:00 PM #4
Just some stuff, some Silverglide and other gooey things.
Unfortunately, I've had my machinery uncovered since Christmas, and at the same time I've run out of all the necessary condiments. Big de-rust of all the horizontal surfaces coming up tonight.
In the sort of humid weather we've been getting, it takes about a week for a thin film of rust powder to start, within a month it's like someone has sprayed the cast iron with red dust!
Sometimes living at the beach can be a pain!
cheers,
P
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21st February 2008, 03:14 PM #5
Looks like we've got about four days of good weather to catch up on those jobs (like yours) that weeks and weeks of rain have caused.
Have never had a problem with CarbaTec (Bris) service/delivery wise, only with some of the pricesTraba non folis arborem aestima
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21st February 2008, 03:21 PM #6
Sounds you'd have it worse than I have it here.
I don't think its always practical to keep everything lubed up. And it starts on the back of blades where the shavings rip over, taking the oil away...the very place you don't want it rusting...and I'm always in too much of a hurry to oil them after use. Some days it seems to happen litterially overnight for me. Has been raining a lot here though.
Have you heard about buying camelia oil at coles ?
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21st February 2008, 04:03 PM #7
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21st February 2008, 04:22 PM #8
BTW ripper, where does camelia oil come from (besides Coles that is?)
I bet you think it just grows on trees do you?Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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21st February 2008, 06:24 PM #9
That's not that cheap stuff that comes off the back of the blade is it?
I paid an enormous amount, but hey they were sending me other stuff. Lee Nielson charge $12.00 I paid more than twice that, the chinese grocer somewhat less as I understand it.
And Cliff, it's from the Camellia plant yeah? The tea bush?
P
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21st February 2008, 07:16 PM #10
Were'd all that flower business go.
Anyway, I was just trying to be helpful MIDGE !@#$%@#$%
uno, save a buck. (Or I know, maybe your loaded , and you don't need to save a buck )
A nice fella on this forum started a thread on it. 500mls of camela oil for 10 bucks at coles (in the weirdo healthfood section).
When the misses threwout a bottle of that spray and wipe. I filled the bottle up with the coles stuff and safety pined a rag around the nozel.
brilliant stuff. Doesn't leave a sticky a mess when it drys, and doesn't smell like an oil well. Tip of the year it is. Spray it on everything to stop your little rust problem.
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21st February 2008, 07:33 PM #11
Whats the difference between tea stain and rust colour?
BTW we have got the other humidity problem here in the UK, a week of frost and the stuff is coming out of the walls and ground, very rust forming.woody U.K.
"Common looking people are the best in the world: that is the reason the Lord makes so many of them." ~ Abraham Lincoln
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21st February 2008, 08:36 PM #12
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26th February 2008, 01:50 PM #13Hewer of wood
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10th May 2008, 12:32 AM #14SENIOR MEMBER
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My past experience of Carba-Tec's mail order service is almost identical to Midge's. But I'm in Brisbane often enough to drop in for a browse and anything I might want (and even, sometimes, need )
This week I decided to buy over the internet a few items from their sale. Placed the order Wednesday, got a confirmation e-mail straight back. Thursday an e-mail said they were processing the order which was delivered today, Friday.
Now that's more like it C-T. Excellent service. I do hope that is now your standard.Brian
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12th May 2008, 01:06 AM #15
And it aint specific to Queensland Carbetex either... I had an order go haywire last year... easy order over the phone they HAD my info right in front of them on the computer (in the shop Im meant to be a "prefered customer" or such) and hello it disappeared!!!... apparently theres a Brunswick Junction over near some place called Preston in Victoria somewhere and instead of directing it to the Brunswick Junction in WESTERN AUSTRALIA or with the WA postcode it went to Vic!!... 2 weeks after ordering I rang "no mate you should have it by now check the post office" several calls later and they decided to send another this time to HERE... I got it finally but talk about dramas... wouldnt believe that they could have made a mistook it had to be the post office or some such but well all sorted in the end
Now Im a tad jittery about ordering from them over the phone again and I really do need a few odds and sods... I think Im gonna have to do a mad dash early one weekend as I sorta want them this year rather than next
nah really I like roadtrips and a quick jaunt up the other side of Perth aint so far well about 400 klicks but what the hell eh?... I kinda like Carbatex good mob... never seem to have just what I want but always seem find a way to separate me dosh from me wallet the buggars! Well its a long way to go to come back with nothin right?? RIGHT!!!Believe me there IS life beyond marriage!!! Relax breathe and smile learn to laugh again from the heart so it reaches the eyes!!
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