Stupid

[Barry_White]

I think this one has been posted before but it would be so deep in the archive nobody would find it so this is for the benefit of the newer members like Barry, Alan and John.

This is a true story from the WordPerfect Helpline which was transcribed
from a recording monitoring the customer care department. Needless to say,
the helpdesk employee was fired. However he is currently suing the
WordPerfect organisation for "Termination without cause".

Actual dialogue of a former WordPerfect Customer Support employee (now I
know why they record these _conversations!)

(HD)= _Helpdesk
(C) = _Customer

(HD) _"Ridge Hall computer assistance, may I help you?"
(C) _"Yes, well, I'm having trouble with WordPerfect."

(HD) "What sort of _trouble?"
(C) "Well I was _just typing along, and all of a sudden thewordswent away."

(HD) "Went _away?"
(C) _"They disappeared."

(HD) _"Hmmmm. So what does your screen look like now?"
(C) _"Nothing."

(HD) _"Nothing?"
(C) "It's blank. It won't accept anything when I type."

(HD) _"Are you still in WordPerfect, or did you get out?"
(C) _"How can I tell?"

(HD) _"Can you see the C: prompt on the screen?"
(C) "What's a C _prompt?"

(HD) _"Never mind. Can you move your cursor around thescreen?"
(C) _"There isn't any cursor. I told you, it won't accept anything I type."

(HD) "Does your _monitor have a power indicator?"
(C) "What's a _monitor?"

(HD)"It's the thing with the screen on it that looks like a
_ TV.Does it have a little light that _tells you when it's on?"
(C) "I don't _know."

(HD)"Well then, look on the back of the monitor and find
_ where the power cord goes into it. Can _you see that?"
(C) "Yes, I think so."

(HD) _"Great. Follow the cord to the plug, and tell me if its plugged into
the _wall.
(C) "Yes it is."


(HD) _"When you were behind the monitor, did you notice that there were two
_cables plugged into the back of it, not just one?"
(C) _"No."

(HD) _"Well, there are. I need you to look back there again
_ and find the other cable."
(C) "Okay, here it is."

(HD) _"Follow it for me, and tell me if it's plugged securely into the back
of your computer."
(C) "I can't reach."

(HD) _"Uh Huh. Well, can you see if it is?"
(C) _"No."

(HD) _"Even if you maybe put your knee on something and lean way over?"
(C) _"Oh, it's not because i don't have the right angle - it's because it's
dark."

(HD) _"Dark."
(C) "Yes, the _office light is off, and the only light I have is coming
through the _window."

(HD) _"Well, turn on the office light then."
(C) "I can't."

(HD) _"No? Why not?"
(c) "Because _there's a power failure."

(HD) _"A power...A power failure. Aha. Okay, we've got it lickednow. Do you
still have the boxes and _manuals and packing stuff your computer came in?"
(C) _"Well, yes. I keep them in the closet."

(HD) "Good. Go get them, and unplug your system and pack it up just like it
was when you got it. Then _take it back to the store you bought it from."
(C) _"Really? Is it that bad?"

(HD) _"Yes, I'm afraid it is."
(C) "Well, all right then. I suppose. What do I tell them?"

(HD) "Tell them you're too dammed stupid to own a computer!"

[wheelinround]

It is old Barry but a beaut

[tea lady]

Sounds like he had one to many stupid questions that day!!

My brother worked for a customer service place (that shall remain nameless) for a while, but was politely told to move on because he was actually helping people but was taking too long. The company was payed for how many people called not how many people were actually helped.The allotted time of how ever many minutes was mostly taken up with taking customer details before getting to the question, and management preferred that you not take more than that time so only answer one maybe two questions. So stupid person in above joke would probably have had to call back a few times.