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Thread: Thumbs up for MIK Adelaide
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6th October 2005, 08:36 PM #1
Thumbs up for MIK Adelaide
Got a new Carbatec CH16-N benchtop drill press delivered last week by John from MIK...he was on his way home from work past my place so kindly offered to drop it off for and save me freighting costs.
Things looked ok until I got drilling a few days later....table wouldnt tighten up, motor was making a din and the chuck seemed to be spinning a bit off centre.
I put in a call to John and today he popped in with a brand new drill press and hauled away the old one...bldi good service and I'm now a very happy punter.
Thanks to Michael, John amd others at MIK for the great service.
Cheers MartinWhatever note you blow youre never more than a semitone away from the correct one....(Miles Davis)
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6th October 2005, 08:38 PM #2
MIK, Australias answer to Lee Valley.
Boring signature time again!
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6th October 2005, 10:21 PM #3
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6th October 2005, 10:31 PM #4
Originally Posted by AlexS
All very simple really....dont know why 90% of other Australian companies havent picked up on it.
I've do however have one beef with MIK....I wish they wouldnt give out those bright bldi blue shopping bags.....the colour is guaranteed to catch the eagle eye of SWMBO as you try and get the latest haul of tools from the car to the worshop without being sprung.
Cheers
MartinWhatever note you blow youre never more than a semitone away from the correct one....(Miles Davis)
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7th October 2005, 05:11 PM #5
Originally Posted by AlexS
Boring signature time again!
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7th October 2005, 10:52 PM #6
Senior Member
- Join Date
- Jun 2002
- Location
- Mildura Vic.
- Age
- 58
- Posts
- 12
These folks are 100% customer service focused!
I have never had anything but, fantastic & very prompt service from them.
The real bonus is when you get this great service and then find you also received a discount on occaisions without even asking.
I'll spend my hard earned with them before anyone else whilst they continue to please!
Regards Sandman.
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8th October 2005, 12:15 AM #7
Yep agree with you guys, only had one shopping spree there but got great service and they price matched... so I brought some more gear, cant leave with any change in pocket!
....................................................................
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13th October 2005, 09:48 PM #8
MIK's on the top of my favourites list...head straight to them at any WW show they always know who their clientele are.
FAULTLESS SERVICE ALWAYS and always a pleasure to deal with them either interstate by any means or personally.
I have spent quite a bit of moolah with them over the years because they do the right thing with folk they deal with.
All due credit to Michael and the staff there who will continue to get my support.
The one place in OZ where fine tools can be readily accessed fairly and without the hassles of going off-shore ...point bein' support your local industry.
CHEERSJohnno
Everyone has a photographic memory, some just don't have film.
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14th October 2005, 12:04 PM #9
Novice
- Join Date
- May 2004
- Location
- Melbourne
- Posts
- 0
I have to come out of lurk mode to add my opinion to this thread. MIK provide outstanding service, friendly, knowledgable and very quick. I have been so happy with my 3 MIK transactions that I actually prefer buying from them and having it shipped from Adelaide than popping down to Carba Tec here in Melbourne (it is a bit out of my way and I don't own a car). It it not that I have had a bad experience with Carba Tec it is just that I feel that good customer service should be rewarded with repeat custom.
Back to lurking again.
Cheers,
Oz Man
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14th October 2005, 07:22 PM #10
MIK International
I bought a Hegner scroll saw from MIK and had it shipped to NZ. Their service was quick, efficient and knowledgeable.
Rhys H.
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