Upgrade 2012 - Problems & Help

[JamesK852]

The whole new forum seems to have stteled dow nicely (with isolated problems I guess), so "good job" to the team under trying circumstances.

Quite a while ago I posted in here that the refresh time was crazy, but nobody seemed to address that (or concur for that matter). I'm still finding that a refresh takes ages, and sucks the hell out of this end. "Mark Forums Read" is the biggest guts, and i can 100% look forward to it doing any of the following, almost every time:
preventing typing in an email (or post)
scrolling a window down
Changing tabs or other windows

This only happens with the forum. ABC News, Gmail etc all refresh/load etc in perhaps half to one second, and the forum is usually close to 30 seconds or more, and rarely less than 3-4 seconds

Cheers
FF (the current, and best version)

Just curious how long is ages?

[FenceFurniture]

Ages is:

This only happens with the forum. ABC News, Gmail etc all refresh/load etc in perhaps half to one second, and the forum is usually close to 30 seconds or more, and rarely less than 3-4 seconds

[JamesK852]

Ages is:

Sorry missed the last bit. Have you tried with a different browser? Is it the same problem?

EDIT: Actually, have you tried another device using the same internet connection?

[FenceFurniture]

Hmmm. I opened up the forum in Chrome, and it refreshed as it should (I wasn't logged in but I doubt that affects anything).

Retstarted PC and in Firefox the forum refresh is pretty good now (by comparison) but still 3-5 seconds.

How would that explain other pages refreshing at half to one second though?

[JamesK852]

Hmmm. I opened up the forum in Chrome, and it refreshed as it should (I wasn't logged in but I doubt that affects anything).

Retstarted PC and in Firefox the forum refresh is pretty good now (by comparison) but still 3-5 seconds.

How would that explain other pages refreshing at half to one second though?

I don't know how much you know about computing/networking and I don't fully understand how long it is taking you but here are some factors which may be why you feel you are experiencing that woodwork forums is slow:

1. From what I understand (I only joined today) they are upgrading their forums, there are several ways to go about this but I have no idea how big or how the back end of this place works but during any upgrade you will generally expect slower response as your migrating from one area to another (Usually they just take the board down altogether to avoid this).
2. If there are still bugs, that could be a major issue
3. This server is located in the USA not in Australia, that means your transferring packets across the ocean so it may seem slow but the packets have a BIG distance to travel.
4 The companies you listed are big companies they will have more bandwidth, bigger servers to handle more load, and contracts with Content Delivery Networks here in Australia (basically they copy information and store them locally so you can avoid number 3)

I hope this clears some things up. Also I honestly don't know how slow you are experiencing there are MANY factors which can play into this type of problem but if you are strictly comparing this forum to services like Gmail and ABC then maybe this will hopefully clear some things up.

Also try clearing your computers cache, if your computer is trying to load incorrect or corrupted information from your cache this could be a large hindrance as well

[FenceFurniture]

Not a lot of computing knowledge on this end. What you have descibed may well explain it. Thanks for that.

[JamesK852]

Not a lot of computing knowledge on this end. What you have descibed may well explain it. Thanks for that.

No problem, hey I suck at wood, but I'm good with computers so maybe someone will trade knowledge with me. Just a little reference, the front page of the forums take my computer 8.22 seconds to load all of the content (this includes background information so you would probably thing it's loaded by 3-4). If it's longer then this then there might be a problem on your end (This is still HUGLY dependant). Hope this helped

[FenceFurniture]

James I'm sure you'll find plenty of people willing to offer info, and welcome to the forum.

[FenceFurniture]

After some initial success with speeding up Firefox considerably, it didn't take long for it to slip back to the previous long winded times for refreshing/loading, and I'm blowed if I want to do a restart every time things slow down. So, I'm currently using Chrome only for the Forum, which is running at the speed that would be expected.

I've had a bit of a look, but I can't find anything for auto-refresh for Google Chrome (already have it in Firefox). Does anyone have any info on this rather useful feature please?

[Chris Parks]

I must be the only person not having problems, download Opera and give it a go. It was not until FF told me that there were issues thta I first looked at this thread and was astounded by the issues being aired. There are a few other browsers beside Firefox/Chrome/Explorer that can be utilised.

[JamesK852]

After some initial success with speeding up Firefox considerably, it didn't take long for it to slip back to the previous long winded times for refreshing/loading, and I'm blowed if I want to do a restart every time things slow down. So, I'm currently using Chrome only for the Forum, which is running at the speed that would be expected.

I've had a bit of a look, but I can't find anything for auto-refresh for Google Chrome (already have it in Firefox). Does anyone have any info on this rather useful feature please?

hmmm that is really weird, I would suggest clearing your cache, and by auto-refresh do you mean something to automatically reload the page every few minutes?

If so try this https://chrome.google.com/webstore/category/home

[FenceFurniture]

hmmm that is really weird, I would suggest clearing your cache, and by auto-refresh do you mean something to automatically reload the page every few minutes?

If so try this https://chrome.google.com/webstore/category/home

Thanks James. I'm always a bit hesitant about clearing "xyz" for concern of losing history etc. I've got the reload thing working on Chrome now.

[Ruddy]

Since the change to the Forum background I am experiencing problems sending PM's .
Previously I would open a PM and then go to Reply... and then create the new message and then send.

Now, if I do that , when you click Submit ......the screen locks up and will not send.
Am I doing something wrong?
The only way I can send a PM is to now create a new message and even then, sometimes it will refuse to send.

[JamesK852]

Since the change to the Forum background I am experiencing problems sending PM's .
Previously I would open a PM and then go to Reply... and then create the new message and then send.

Now, if I do that , when you click Submit ......the screen locks up and will not send.
Am I doing something wrong?
The only way I can send a PM is to now create a new message and even then, sometimes it will refuse to send.

Please post what browser you are using, and it's version, along with it's operating system. Also please describe "Locking up" does a "Not responding" message appear?

[Horsecroft88]

I am no computer geek, and have only just started posting on the forum, after a shortish break, when I really didn't have anything to talk about. But what do I find when I go to post, all sorts of problems. I gather of course from this thread that of course I am not alone. Specific issues that are occurring as I am sure others have found out, are that when going to manage attach pictures, I can't load them, and it locks me out. If I can add a picture, I need to post and hope it won't freeze, then edit the post and load another image. So far the max is 3 images. On a couple of occasions today I completely lost my post and had to re-draft.

Now I have seen others going on about Mozilla firefox, but as noted above I am no tech head, and so have absolutely no idea what it is or how it works or even could fix these kind of issues. I guess my real question though is was the changes really necessary (perhaps so) but if so, why doesn't it work. It seems odd to me that people could be experiencing so many problems, oh and yes I was posting from work, we have just had new computers and new software. It is windows 7 and I have google chrome, what ever that is.

I just want to occasionally post when either updating projects I am working on to share knowledge and/or try and help others with theirs. I really don't want to have to be worrying about computer software fix thingys.

I am not having a go at the forum, moderators etc. I understand how much time they must devote to this service to us all, and I really do appreciate it, ditto that it is free. I am just hoping that all these glitches will be ironed out with time and we can resume as per normal. Cheers Dave