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Thread: Dumbing down of Buunnings
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16th March 2007, 01:05 PM #46
Well how quick things change,
Just drove past our store and they have grasped onto Lignums view and have repainted the whole front;
It now says;
"If you dont know where to find it you are too stupid to shop here - get lost"
At least they listen to sense
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16th March 2007, 01:09 PM #47
Dazzler,
Just in case there's any confusion by "he" I meant the bunnies guy...
HH.Always look on the bright side...
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16th March 2007, 01:15 PM #48
Unfortunately, seeing as I have hit 40, have over 1300 posts I am now, by law, expected to find hidden nasty meanings in everything written.
So expect to be reported to the moderator, I will post a "I am leaving because of horrible people like HH", and I am going to send a nasty PM as well.
So who served you, was it cletus, brandeeeen, or Lignum testing you....
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16th March 2007, 04:00 PM #49
do you know what the best bit of advice i got from a bunnings employee was? : "dont but this, go on the internet and look up timbecon or carbatec"...that was before i found this forum.
cheersS T I R L O
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16th March 2007, 04:42 PM #50
im just posting here to make Grunt notice ive posted.
you've all said it already.
I personally dont have much of problems with bunnies, it is after all a supermarket...
HOWEVER sometimes I wear a red tshirt (I have a number of them - I like bright colours...) and go in there and sit myself down on a box to sort screws or think thru my project needs etc.... about 50% of the time customers come up to me and ask me a question like "where can I" or "what can I blah blah.. etc..." I help them then I say "I dont work at Bunnies, maybe you should check with a staff member". generally they thank me and or laugh - a couple of them (Usually older ladies) come back for seconds... (Smile)
I also dont have an issue with correcting a staff member (ALA Deans comment above..) if they are just selling $hit or conning some person I'll tell that person "Not to" or "to" something. I once stopped some imbicle trying to sell a little old lady a reciprocating saw who just wanted to saw thru some old fence posts - I went and got one of the chinga made $15 jack saws in the special bins and told her this is what she needed not a $500 makita recpiro..... she thanked me and gave the bloke a dirty look. I got a dirty look from the bloke meself.. stuff him!If I ever get pulled up by bunnines management about cutting the staffs grass I'll quite happily have a stand up argument nice and loud in front of all the other customers about why they are wrong... (I help little od ladies across the street too..)
Sometimes they even give unsafe advice like "u dont need earmuffs if u are only drilling one hole." Morons...
A semi/skilled bloke/ette (Ie most of u - you know or seem to know what you are talking about) should adopt the "stop the moron teaching an ignoramus how to remove thier own fingers" philosphy like I do - you'll feel better knowing that you've helped 2 people; 1, the moron and 2, the ignoramus... I certainly do.
Having said the above - there are some real nice and knowledgable people in my local bunnies (I go to 3 of 'em nearby and they all have good staff).....
cheers.Zed
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16th March 2007, 05:01 PM #51
Bunnies, love 'em of hate 'em.
Dislikes.Since they opened in Cairns, 4 other hardware stores closed.
(2 of them were BBC stores that were bought out by them)
Dislikes.They pay their staff peanuts so you can't expect much help. (see note further on)
Likes.The fact that they have prices on their stuff. The remaining competition within a 3 km radius of them don't & when you ask the price they look you up & down before they look in the secret book under the counter.
Likes.they do have a large range to choose from.
Dislikes.Most of it is crap.
Likes.There are a few older blokes who work there for something to do in semi-retirement (or enforced to cut back because of health reasons) who do know what they are on about & are as helpful as the can be.
Cliff.
If you find a post of mine that is missing a pic that you'd like to see, let me know & I'll see if I can find a copy.
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16th March 2007, 05:46 PM #52
Bazza and Baxter, I've shopped at both branches of "tools not toys"... the tamworth one price matched a makita sander when I asked and over christmas set up a dumpy level in the shop and showed me exactly how to use it... 20 minute tutorial... Fantastic service.
The Newcastle one is a different beast all together...
Cheers
Pulse
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16th March 2007, 08:04 PM #53
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16th March 2007, 08:20 PM #54
This is decent advice. I love all my local Bunnings stores. I have my weekly pilgrimage there.
I do know that if I'm after something I don't ask silly questions, I do my research first.
I don't ask for something like "trimmer routers" like ol' matey who started this thread as it obviously confused the staff at Bunnings. If you knew what you were looking for in the first place - why did you "test" them? By saying "trimmer router" you are saying almost a dozen different products in two words which could be taken many ways depending on what department you were currently standing in. If you know what you are looking for, don't bother the staff and "test" them but go and dream or drool and purchase or leave.
In case anyone thinks I work for Bunnings as I've defended them - I don't. I just don't see the point in bagging someone in this way as has been done here.
There was mention of a kid with pimples not knowing everything about everything, ie not being knowledgeable about everything, how knowledgeable were you ast the same age?
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16th March 2007, 08:55 PM #55
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16th March 2007, 09:00 PM #56
Okay George,
Pls name the dozen products that fit that description that would have confused the mentally challenged TOOLSteam member.
If you can i will pull my head in.
Oh and pls tell me where my first post was unreasonable so I can pull that head as well
cheers
dazzler
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16th March 2007, 09:09 PM #57
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16th March 2007, 09:12 PM #58
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16th March 2007, 11:37 PM #59
Off the top of my head I can't name any other than the example we have here.
Router Trimmer
If in a computer store (which I know at Bunnings we aren't) a router is a type of modem as well as a woodworking tool.
In the gardening section, a trimmer could be a line trimmer and either powered by battery, petrol or electricity.
In the tool shop, a trimmer could be for cutting tin or other things or as we all know it as being a small router.
I've got a number of those plastic boxes from K-mart, my wife calls them crate boxes - it's like calling your Holden/Ford/Toyota or what ever you have a car automobile. A trimmer is either a trimmer or a 1/4" router.
I've found if you call something by another name other than what is on the package at Bunnings AND other stores whether it is correct or not, they sometimes have No idea what you're on about.
That's no excuse for anyone to go and criticize them though, because without Bunnings there wouldn't be the sponsorship that they give to whatever sporting team they sponsor. There'd be no BBQ'd sausages on a Saturday, no DIY demos, no kids playground for you to leave occupy your kids while you shop/drool.
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16th March 2007, 11:45 PM #60
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