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  1. #46
    Join Date
    Aug 2005
    Location
    Cranbourne West
    Age
    72
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    0

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    Steve, I'm not particularly interested in opening a hotmail or gmail account, nor should I have to. I've been on the forum for 6 1/2 years and have been getting notifications without having to resort to changing email accounts. Lets hope the techie gurus can get it sorted before too long.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  2. #47
    Join Date
    Dec 2008
    Location
    Adelaide, SA
    Posts
    11

    Default

    Quote Originally Posted by Hermit View Post
    Excellent. Thanks, guys. I can verify that Hotmail accounts receive notifications.

    This is strange stuff. Seems like the host servers are filtering mail aimed at Telstra/BigPond for some reason.

    So, John, if you quickly open a Hotmail account...
    Sorry to rain on the parade, but I'm with hotmail & lately I'm only get about 25% of my notifications. It's not the hotmail settings as there is nothing in the junk folder. I'm going to suggest that the problem is forum based not our email hosts problem.

  3. #48
    Join Date
    Aug 2005
    Location
    Cranbourne West
    Age
    72
    Posts
    0

    Default

    On the 11th. April......

    Quote Originally Posted by View Post
    Gooday all. The mail server went down last night but should be up and running soon.
    Is this where the issue started?

    Could we please get some info from the Admin team as to what the likely cause is and what is being done to resolve the problem?
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  4. #49
    Join Date
    Feb 2012
    Location
    Nowra, NSW, Australia
    Age
    66
    Posts
    0

    Default

    Quote Originally Posted by johnredl View Post
    Sorry to rain on the parade, but I'm with hotmail & lately I'm only get about 25% of my notifications. It's not the hotmail settings as there is nothing in the junk folder. I'm going to suggest that the problem is forum based not our email hosts problem.
    Mine are flooding in thick and fast with Hotmail. I checked and haven't missed any so far.
    Fingers crossed.
    ... Steve

    -- Monkey see, monkey do --

  5. #50
    Join Date
    May 1999
    Location
    Tooradin,Victoria,Australia
    Age
    74
    Posts
    2,515

    Default

    It has been reported.

  6. #51
    Join Date
    Aug 2009
    Location
    East Warburton, Vic
    Posts
    457

    Default

    Quote Originally Posted by Grumpy John View Post

    Could we please get some info from the Admin team as to what the likely cause is and what is being done being done to resolve the problem?
    Yep, would be good to hear, as I don't usually log on with my DJ's Timber acc much, usually rely on getting email notifications, but if no fix is forthcoming for a while, I'll change the email to another Gmail address that I have.
    Cheers

    DJ

  7. #52
    Join Date
    Dec 2007
    Location
    Gold Coast
    Age
    64
    Posts
    8

    Default

    GJ
    Things went astray 8th - Sunday evening - by my reckoning. That's the last time I rec'd a forum email on Bigpond.

    Restarting a mail server or mail service is only going to work if nothing else changes or if there's no underlying issue. *Needing* to restart is almost always symptomatic of bigger things. And another problem with 3rd party hosted services - you don't have full control. Sometimes you need to hit the big red button to restart *everything*. Hosting companies don't let you do that. But I can only guess on the server/service arrangements.

    It would be nice to get a bit more acknowledgement of the circumstances though....

    dabbler

  8. #53
    Join Date
    Feb 2012
    Location
    Nowra, NSW, Australia
    Age
    66
    Posts
    0

    Default

    I found that in the meantime, I can have Hotmail forward the notifications to my normal email address, so now I get the loud audio notification from the PC as well, just like normal.
    All is good.
    ... Steve

    -- Monkey see, monkey do --

  9. #54
    Join Date
    May 1999
    Location
    Grovedale (Geelong) Victoria
    Age
    75
    Posts
    9,665

    Default

    Notifications are being sent, and received all over the world by all mail servers with the possible exception of some Bigpuddle users. If not, those with other addresses wouldn't be getting them.

    Will have a look into Bigpond email and see if they may have changed their security settings or something else but doubt that will be the problem or there'd most likely be thousands of posts in this thread instead of just a handful of members with a problem.

    I get between 200 & 400 returned emails a day and have done for many years. These are nearly all from members who have their security settings set too high or changed their email address. But mostly security settings either by them or their server not letting automated emails through or treating them as spam.

    I have just been through the 273 returned emails from last night and only two were from Bigpond neither of those was for anyone in this thread. Which suggests there may be another problem.

    In the last week have any of you installed a new security program, updated your security settings, had automatic updates to windows or something else that may have affected mail or security settings?

    All of these may be or contribute the problem.

    In the mean time I'll check out all I can and get Steven to see if there is something else that may be causing this.

    Cheers - Neil

  10. #55
    Join Date
    Aug 2009
    Location
    East Warburton, Vic
    Posts
    457

    Default

    I receive all my emails to either my iPhone or iPad and both are still receiving Bigpond emails from other places but none from WWF.

    Have not made any changes anywhere or updates on computer as it hasn't been turned on for about 2 weeks. Only noticed last night that I wasn't getting email notifications for my DJ's Timber acc when I did tests with Grumpy John. Got an email notification for Acco on my Gmail but none for DJ's Timber Bigpond email for your post reply.
    Cheers

    DJ

  11. #56
    Join Date
    Aug 2005
    Location
    Cranbourne West
    Age
    72
    Posts
    0

    Default

    Neil, thanks for the reply, I realise that this is probably limited to a few users, because, as you said you'd be flooded with posts. AFAIK there have no changes to any of my security settings and I haven't installed any new software.
    To grow old is inevitable.... To grow up is optional

    Confidence, the feeling you have before you fully understand the situation.

    What could possibly go wrong.

  12. #57
    Join Date
    May 1999
    Location
    Grovedale (Geelong) Victoria
    Age
    75
    Posts
    9,665

    Default

    Thanks for that DJ.

    So, as I said the emails are working just not for bigpond users or at least some of them.

    Curioser and curioser.

    I had no problem getting notification of your reply but don't use bigpond email?

  13. #58
    Join Date
    May 1999
    Location
    Grovedale (Geelong) Victoria
    Age
    75
    Posts
    9,665

    Default

    Thanks John - I got the notification for your post as well.

    Will go hunting for a problem now.

  14. #59
    Join Date
    Dec 2007
    Location
    Gold Coast
    Age
    64
    Posts
    8

    Default

    Wot acco and gj said. Almost. I read email on tablet and store long term on desktop - two very different devices. I read gmail exactly the same way. It's not a client issue despite what techs may have suggested and I find it had to believe a professional IT tech can't tell the symptoms don't match this "claim". (No offence meant here Neil.)

    From what I can tell wwf/ubeaut emails are not getting to the bigpond servers or being rejected. Check out mxtoolbox and SORBS, follow the sequence of events on your servers and server logs.

    Can you send an email directly to a bigpond email address bypassing the forum ?

    Thanks very much for the update and efforts so far. They ARE appreciated. I know how distracting this type of issue can be from your perspective.

  15. #60
    Join Date
    Jun 2003
    Location
    Sunbury, Vic
    Age
    85
    Posts
    632

    Default

    To clarify my post #4 above the address that I tried to email the thread to was a Bigpond address. I also tried to send it to myself, also a Bigpond address, three times but to no avail.
    Tom

    "It's good enough" is low aim

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