Interested to know DO YOU BUY ON LINE?

[echnidna]

yeah, right... I buy online all the time!!!

heres my bank : xxxx

heres my account number : xxx xxxx xxxxx xxx xx

heres my pin code : xxxx

the key to my house is under the front door mat

All my online purchasing is done through paypal which I fund with my CC.
I do not do any other CC transactions online.

As paypal is now owned by ebay I am thinking of switching to paymate instead. But my new dislike of ebay is in another thread.

[ptc]

Yes.
camel from Israel.

[Auzzie turner]

I buy many things off of the internet, and I find it relitively safe, but obviously, some sites are more safer than others.

[rod@plasterbrok]

Interesting that most people appear to be happy buying on line, but are cautious doing so.

Credit card fraud certainly is the biggest issue for those that won't.

It is great feedback for online sellers.

It is difficult for a genuine seller online to get across they are a genuine seller not a scammer. The credit card issue can be got around using direct deposit, or paypal etc.

But getting across that you have a genuine quality products, that you are there for the long term is more difficult. You can write anything in the advertisement you want. The scammers more than others try to convince you they are genuine. Feedback helps but even that can be fiddled.

If you get caught out once by a scammer you would be put off buying online forever. I buy often and sell on line, haven't been scammed yet.

Thanks for the input to this thread.

I am hoping to get feed back that will assist me wording my online advertisments and the payment terms offered, by understanding the objections that people have to online purchasing.

I think it would be important to get across that you have a regular business operating and can be found in the phone book or company search etc. That online trading is only a part of your business, so that people can contact you in person.

Thanks Rod Dyson

[BobL]

From Online Auctions, Yes
Which one? More than 1
Have you been ripped off online? Online? No. Offline - Yes
Any other comments? Yeah, I am unlikely to buy plaster products on line

[Wild Dingo]

By checking statements problems indentify easily and the banks are extremely fast at reversing bodgy stuff.

hahahahahahahaha thats a joke right??... so Im laughin here... lets see 5 months (yes 5 months ago) we lodged a complaint with ANZ here about a company called CCBill that had started taking out $58USD per month from the credit card... and EVERY SINGLE FRIGGIN MONTH SINCE the bastards are still taking it out and EVER single month we are still going into the bloody bank and telling them IN WRITING that we dont know who this mob is have never heard of them let alone dealt with them... shyte one bank johnny even suggested we contact the company and sort it... so I found CCBill on the web emailed them to stop taking the money from our account which I had not given approval for them to do their response was to send back an email asking for our password and user name so they could look into it... HOW the bloody blue hell can I do that when we have NEVER EVER dealt with them let alone received a password or user name from the buggars!!... they refused to do anything UNTIL we gave them our password and username!... the BANK still hasnt done a bloody thing and the $58USD keeps coming out!

I buy worldwide using paypal and have even got some stuff that just cannot be got in oz.

Thats the only way I will work online... paypal only... never been biten in an online auction but many times in life particularily when dealing with local services and businesses :mad:

[echnidna]

Well if a bank treated me like that I'd do 2 things.
I'd complain to the Banking Industry Ombudsman while I was still a customer.
Then I'd switch Banks fast.

[rod@plasterbrok]

Hmm that seems a bit rich. I had a problem similar once and had it resolved when they couldn't provide evidence that I had approved the payment.

Close the credit card for a start that stops the payments ask the bank to re issue another card. Then refuse to pay the amount until its sorted out. Demand that the company provides evidence that you approved the payment. They must be able to provide this.

Hope that helps.

[Coldamus]

Wild Dingo,

I you haven't done so already, get the bank to cancel that credit card and issue you with another one. They do it all the time for lost cards so it is no big deal for them to do that.

The shonks at CCBill must have somehow got your card number. Once you get a new card number they won't be able to charge you. It sounds like they were asking for your bank password and user name. I'm sure you don't need me to tell you not to give it to them.

regards
Coldamus

[rod@plasterbrok]

Just another thing I just looked up ccbill on the net. They would be acting for a 3rd party using their services to bill you.

Click bank also does this. Therefore the actutal "service" being provided for the $58 is not ccbill but someone else.

I know I queeried an amount on my card once from click bank, who I had never heard of. As it turned out it was for some software I had purchased and forgot about, that used click bank to process payments.

I'm not saying that the "service" provided is legit. Just that it might help you find out who it is charging you via ccbill.

cheers
Rod Dyson

[Honorary Bloke]

I buy things online all the time. Never been ripped off yet. Paypal is my first preference, as I only keep small amounts on deposit there. Credit cards if I think the dealer is reputable.

Never a debit card online--free pipeline to your bank account.

Rod, as to your specific concerns:

I buy and sell on e-Bay regularly and rely on their feedback system. I don't buy from folks with no or only a few feedbacks, nor from those with several negative ones.

I buy lots of tools and woodworking stuff online, but only from dealers I know--Amazon, Rockler, Woodpeckers, LV, etc. Many times dealer recommendations come from members of my US forum and that is a good way to find out if others have had bad experiences.

As a vendor, you can also get certification from places like Verisign which are a company who offers some insurance if a customer is ripped off by one of their clients.

Regardless of any personal preferences, online shopping is here to stay and getting bigger every day. You can't lick 'em, so you may as well join 'em.

[Cliff Rogers]

I haven't bought anything at an online auction for ages.

I do buy heaps of computer stuff direct from my wholesalers online all the time.

Have bought lots of books & a few CDs from Amazon.

Have bought Woodwork gear from some of the suppliers online too.

Got a better deal by contacting one of the suppliers & dealing direct with direct deposit instead of credit card via the 'online store' 'cos the 'online store' takes a % & so does the credit card.

[rod@plasterbrok]

Bobl can I ask you is there a specific reason you wouldn't buy plasterboard online, or is it just that you have no need.

I am genuinly interested in what objections you, (or anyone else for that matter), would have.


Thanks

Rod Dyson

[journeyman Mick]

Rod,
I wouldn't buy plasterboard online as the freight fees would negate any savings made.

Mick

[rod@plasterbrok]

All suppliers charge freight.

Most online plasterboard sellers have oulets in the major capital cities that do the deliveries, charging the same amount as if you were in the next street. But I noticed you are from Kuranda that is a bit off the track for any of the online sellers.

To get around the freight for country people check, with local transport companies, often they will back load from the city cheaper than a normal plasterboard delivery. I suggest Tradeconnect.com in Queensland they have outlets up there. You will get a better price online from them than any retailer. (no I don't have shares LOL). Just like to see people get the best deal.

This sort of feed back certainly helps. Thanks Mick.

Cheers

Rod Dyson