fire safety regulator?

[Mobyturns]

They told you to return them to the retailer for replacement under warranty. That's an acknowledgement of failure.

That is your interpretation but imho is simply untrue. I respect your interpretations and would appreciate a similar outlook from other contributors. Robust debate is healthy.

No acknowledgement of failure was ever given - expressly or implied - they were simply offering an unhappy customer a remedy under the ACL as a responsible retailer.

Did they have an obligation to, or were they offering a resolution in excess of their obligations? another point of interpretation. It is pure conjecture how wide spread this "alleged issue" of failures is!

I shared my experience to illustrate that there is a course of action available that achieved an acceptable outcome for me in response to the question "Is there somewhere I can report these jokers?"

Rather than spray a company with "unsupported allegations" (another point of interpretation) on social media I chose to access the remedies available to me through firstly the retailer, then the importer - they honored and most likely exceeded their obligations under ACL.

The OFT and ACCC were firstly contacted for advice on how to proceed and then notified of a "potential fault" affecting the devices.

IF the alleged failures are as widespread as the social media commentary suggests - then something should be done about a recall - that will only happen if the company is forced to recall the devices. No notifications of failures, means an under reported fault, which means no action by the OFT or ACCC. Simple!

[BobL]

I recently replaced the shed alarm with a less sensitive Kitchen type Family First alarm, so far so good, although I have not done any welding since. I have also installed one of those alarms in my study/electronics room in the house on the ceiling above where my 3D printer is located. This alarm is also close to where I use soldering irons..

Over the last week I started having problems with the shed fire alarm (it's only about 4 months old) that was triggering occasionally for what seemed no reason (like just after I opened the door in the mornings?), and finally this morning it would not stop beeping so had to take the battery out. I found the receipt andwas going to take it back to the store but decided to have a look inside.

Shed Firealarm.jpg
I cleaned the dust out and it now works fine again!

Now I have to admit I have been doing a lot of sanding in the last few months (grandson's desk, charcuterie board and other bibs and bobs).
I'm using a shop vac on the sander, but there's been a fair bit of hand sanding, and mostly running the ventilation fan while doing both.
BUT
The alarm is located in the air path between the bench where the sanding occurs. and the ventilation fan inlet.
So it looks like I'll need to find a new location for the alarm.

I read some of the myriad of poor reviews of fire alarms sold by Bunnings - very depressing and I'm surprised they haven't done something about this. While there are clearly some issues with batteries - the many cases where the alarm won't tun off sounds like it could just be a dust issue. I was surprised this was hardly mentioned. Taking mine apart was easy with a flat blade screwdriver but I suspect some alarms cannot be open right up as shown above.