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  1. #16
    Join Date
    Oct 2004
    Location
    Ormeau Qld
    Posts
    27

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    Tom

    The unfortunate thing about all this is that the insurance company chose the cabinate maker, there by adding a futher complication. I didn't get a say I had to take what was offered. you know the usual story. everybody around town is busy work for thier own builders, not enough time to fit in doing the small jobs around town.

    but i'm not going to accept second best. I don't look for confrontation but i'm not gonna shy away from it either. I even tried to do the right thing by this guy trying to work out a cheaper option for his mistake.

    I Know the misses would love it all to be over but if it's not right i intend to get it set right.

    What really pisses me off is the lack of control having all these people involved creates. Considering the kitchen should've been rebuilt Oct last year it's an exercise in frustration mitigation.

    I'm gonna take your advice and take a close look at everything and if I have to, make another list of things still to fix. hi ho hi hum
    John

    "Wouldn't be dead for quids"

  2. #17
    Join Date
    Jun 2003
    Location
    ...
    Posts
    1,460

    Default

    Quote Originally Posted by marineman
    I was fuming, :mad: but luckily kept it cool. He now needs a fax from me saying the job is complete and I am satisfied. mmmmmmm???
    Marineman,

    Unless you are completely satisfied that all the work is done correctly and that no faults will be found later DO NOT send a fax to say that the job is complete and that you are satisfied.


    Once you do you can forget about getting fixed anything that may come to light later.

    Instead take a leaf out of the insurance company books and send a fax to the contractor and Insurance Company outlining all the problems you had. Be specific, show dates and problems, dates you had to ring about it, days you had to wait, etc, and even about the screws found.

    Advise them that in the circumstances you are not prepared to sign any release whatsoever, that you are waiting for future faults to come to light which you will want rectified, that any consequential damage from screws, etc, that you did not find will be on their account and invite the insurance company to inspect the work.

    If the Insurance company pays the contractor so be it, but nobody can later wave your waifer about as to why they won't fix anything else.


    Peter.

    Who has never yet signed an Insurance Company waiver in order to retain my future rights.

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