requesting PC help again

[MrFixIt]

Took my PC round to the supplier Monday after having 4 lock ups in the space of 3 hours.

Got it back yesterday (Tuesday) and the chappy said he had done a full diagnostic test, over 4 hours, and found nothing wrong. He admits seeing reports of lockups on the report.
He continued to run the computer for another 12 hours without fault.
He says my mains electric supply is most probably not stable. I pointed out to the fellow that I had also run my wifes laptop during the period from the same connection and never had any lockups. The reply was" its got a battery and that evens out current"

BULLS**T and that's putting it mildly

Also advised that mine is a modern large capacity PC and is much more touchy on that sort of thing.

BULLS**T and that's putting it mildly

What advice can the forum offer me please.

The guy's an idiot!

Try another supplier for your next computer

My guess would be either the video card or MOST likely the video driver. Try running the pc at 640x480 (shudder ) for a while and see if it locks up. I expect it will work fine. If this is the case then you will need to obtain the latest video drivers for your video card (maybe a new video card itself).

Let me know how you get on

[WillyInBris]

BULLS**T and that's putting it mildly
The guy's an idiot!

I second that, if he could see that it was locking up he shouldn't have sent it back I wouldn't.

One little question is it on a wireless network?

[jow104]

I second that, if he could see that it was locking up he shouldn't have sent it back I wouldn't.

One little question is it on a wireless network?

No it is not on a wireless network.

I need to tread carefully, the gentleman most probably had a very nasty incident that put him in hospital and the doc. advises him not to work for the next two months.

So will switch to the 640 x480 and see what happens.

[Bob38S]

3 months old????

Surely a warranty job or replacement would be in order.

[munruben]

You may be running too much hardware for the power supply to handle. Run the computer with no hardware connected other than the Graphic card, keyboard and mouse.There maybe a hardware conflict. Check that there is air flow coming from the back of the power supply, you should feel a slight breeze coming from it. If you don't, then the power supply fan is not working. Check that your CPU fan and case fans are working. If the computer runs okay with minimum hardware connected, add one piece of hardware at a time until the problem pops up again. This method will pinpoint the hardware causing the problem if thats what it is.
Assuming the guy at the store is telling the truth and it ran okay without problem, run your computer in a different position, plenty of ventilation
I m surprised you had so much dust in your computer in just 3 months. you must be in a very dusty environment.
There are a few things that cause this problem, some mentioned here in this thread but is difficult to diagnose without physically inspecting and testing the computer.
Make sure your RAM is seated firmly in its slots.
Most likely cause is usually overheating but not always. It can range from a faulty power switch to a faulty motherboard, such as a solder joint expanding when hot and breaking contact.

[wheelinround]

I have come across one other thing it could be but most unlikley
This can happen when the motherboard is mounted...when memory is pressed in.....when additional cards are put into place it can flex and cause a break either in the board.

When the machine is getting hot the motherboard expands and contracts it may have a hairline crack so tiny it cant be seen.
Testing is the only way and still not positive s replicating the heat is difficult with everything open and test equipment attached its costly also.

good luck

I fitted an extra large fan and opened the holes up many are just small which clog fast both suck and blow fans.

[jow104]

Sincere thanks for all responses to my troubles.
The computer man did do something whilst he had the PC because it is now 48 hours and I haven't had a lock up.
I suppose it could have been dust and he cleaned it out when he had the PC back. The air intakes are continually being cleaned by me and at the present moment I am hearing a powerful fan going which I have not heard before, SO perhaps he did a few things.
I will post one of my rewards later in the day.

Thanks again.

[jow104]

Rewards, take your pick.

http://ee.domaindlx.com/layne/page5.html

[jow104]

Since the return of my PC I cannot locate my cpu temperature icon, it used to be on the tool bar at bottom r/h corner next to the clock.
I would like to see cpu temp. since the return of my PC, does anyone know how to obtain?

[jow104]

Over 10 days without any lock ups on my pc.
They must have put in a larger fan, I can hear the fan blowing which was not in evidence before.l


However I have had The following message come up at boot up a few times now.

"A hyper transport sync flood error occurred on last boot . Press F1 to resume."

Ok pressing F1 does recover the windows start up, but why does this happen?

[munruben]

Can you do a restore to a date when this wasn't happening?

[jow104]

Thanks John, that sounds a good idea.
Although I dont want to go behind the return of the pc from last Tuesday.

What is a hyper transport sync flood?

[Skew ChiDAMN!!]

HyperTransport is a high-speed interconnection between integrated circuits. (Originally called "Lightning Data Transport" when developed by AMD and others.) The HyperTransport I/O Link Specification defines a protocol and electrical interface between the CPU, memory and peripheral devices. (ref: http://www.techweb.com/encyclopedia/...HyperTransport)

The BIOS error you're getting is usually due to either a CRC or link error on one of the HyperTransport Links, or a system or parity error on a PCI bus. Basically, it's a HW error message that survives a system reset. I hope you can sorta make sense of what I'm saying?

FWIW, the only time I've come across it is when the CPU's have been overclocked and even then 'twas a thermal problem. ie. overheating. However, it has also apparently been a problem with certain motherboards with ASUS M2N-MX BIOS's and the cure was simple: downloading the latest drivers.

[jow104]

Thanks above,
Motherboard I have got something called msi live monitor update but it had me backing down the last time I used it, it started mentionong BIOS and those sorts of things. I will study the help and let you know how I get on.

[jow104]

Motherboard.

I did that msi update and I'm in trouble again

It wanted to do 8 updates. So I tried one a couple of days ago the REaltek driver (sounds) and after installing I got no sound
So did a system restore (after looking around in sounds and divices control panel) and got back to my sound that way.

Plucked up courage and went back this time and tried update again, this time a BIOS update and asked it to install as before, I should not have done that because each time I now boot up I get the screen up CMOS, BIOS etc. wanting me to make decisions I know nothing about. Ive tried load safe defaults etc. and one or two of the other inocculous sounding entries and eventually I exit without saving.
But of course when I boot up I ;get directed each time to this page and have to do the same again.
System restore doesnt help this time.

Help Help Help, please.

PS when trying to boot up MSI dialogue appears.
and shows.
A drive error
CMOS Checksum BAD
press F1 to run set up (this works)
press F2 to load default values and continue, (this doesnt work) but alot of my F numbers dont work, should I st that up some how first?

OK found my keyboard setup and my F2 is set as undo, but I cannot see what to change it to on the setup list. Would open be the best selection?