This conversation REALLY happened - no enhancement required

[A Duke]

I would love to hear his story of the customer who couldn't get the message that brass tube doesn't have an inside diameter.
Regards

[rustynail]

Tube is tube and pipe is pipe. Never the two shall meet.

[Handyjack]

Tube is tube and pipe is pipe. Never the two shall meet.

...and the difference is?

[Bedford]

...and the difference is?

.


Difference between Pipes and Tubes

[tea lady]

See, here's your mistake. If you wanted inside diameters, you should have asked for pipe. Pipe has inside diameters, tube has outside diameters. Check in the catalogues.

He prolly doesn't have pipe then. :P

[corbs]

You weren't speaking to this guy were you?

[Sawdust Maker]

I was thinking of ...

Dead parrots

[doug3030]

Well when I was going through the experience I was thinking more about the "cheese shop" sketch The Cheese Shop sketch, Monty Python - YouTube

No matter what I asked for or how I asked for it, the answer was "NO" so if you want to equate what I was going through back to Monty Python, it was the Cheese shop that I thought of at the time.

Cheers

Doug

[FenceFurniture]

Or the Bookshop sketch.

So, based upon Bedford's link, pipe doesn't have an OD, even though it's circular?

Doug, I think you should ring him back and ask him if he has any Brass Pipe, or Brass Pipe Substitute. Please record the conversation for our vast entertainment at the backsaw class.

[doug3030]

Doug, I think you should ring him back and ask him if he has any Brass Pipe, or Brass Pipe Substitute. Please record the conversation for our vast entertainment at the backsaw class.

I really dont think I will be phoning him back at all. As I said, I only got down to the bottom of the barrel because I really wanted to get something this weekend and all the big suppliers dont seem to work on Saturdays. I do a 4 day week at work (full time hours) and have every friday off, so I am sure I will find something next Friday without having to relive the traumatic experience of having to keep a straight face until I got off the phone. I think that scarred me for life.

Cheers

Doug

[jimbur]

You've got troubles Doug. You'll get flashbacks at awkward times and find yourself laughing out loud inappropriately.

[FenceFurniture]

You've got troubles Doug. You'll get flashbacks at awkward times and find yourself laughing out loud inappropriately.

No matter how firm the camembert is.

[bsrlee]

I've either had this sort of conversation or been in the background when someone else has been having one.

Very frustrating, and yes, they will refuse to either look at their catalog (and no, they won't give you a copy) or measure the product - it seems that you have to know what they have and what its actual size is - I think they only give out the catalog/size chart to special customers who order by the truck load.

Lots of circular argument and misleading statements - like 'No, we can't get 30mm pipe/tube, they don't make it' - what they don't/won't say is that they have a shed full of 30.21mm nominal which is exactly what you want - seems like this is one of those old guild secret things, designed to make sure that outsiders can never figure out how to make anything.

And yes, the only punishment that seems to work is to buy from someone else, probably in China over the Internet.

[doug3030]

And yes, the only punishment that seems to work is to buy from someone else, probably in China over the Internet.

I wont be getting it from "Mr Cheese Shop" but that is more an exercise in preserving my own sanity rather than any feeling of wielding the power of punishment over such a small sale. But who knows what I may have bought there in the future, and how many referrals I may have sent his way if he had been helpful.
Cheers

Doug

[Sturdee]

Lots of circular argument and misleading statements - like 'No, we can't get 30mm pipe/tube, they don't make it' - what they don't/won't say is that they have a shed full of 30.21mm nominal which is exactly what you want - seems like this is one of those old guild secret things, designed to make sure that outsiders can never figure out how to make anything.

All the little hardware stores in our area were like that back in the 80's and that's why Bunnings became so successful. You could go in and look for yourself and measure to see if it fitted. No secret handshake needed to get advice or service.

Peter.