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Thread: True Story???

  1. #1
    Join Date
    Aug 2003
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    Wodonga
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    59
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    Default True Story???

    This is a true story from the WordPerfect Helpline which was transcribed
    from a recording monitoring the customer care department. Needless to say,
    the helpdesk employee was fired. However he is currently suing the
    WordPerfect organisation for "Termination without cause".

    Actual dialogue of a former WordPerfect Customer Support employee (now I
    know why they record these _conversations!)

    (HD)= _Helpdesk
    (c) = _Customer

    (HD) _"Ridge Hall computer assistance, may I help you?"
    (c) _"Yes, well, I'm having trouble with WordPerfect."

    (HD) "What sort of _trouble?"
    (c) "Well I was _just typing along, and all of a sudden thewordswent away."

    (HD) "Went _away?"
    (c) _"They disappeared."

    (HD) _"Hmmmm. So what does your screen look like now?"
    (c) _"Nothing."

    (HD) _"Nothing?"
    (c) "It's blank. It won't accept anything when I type."

    (HD) _"Are you still in WordPerfect, or did you get out?"
    (C) _"How can I tell?"

    (HD) _"Can you see the C: prompt on the screen?"
    (C) "What's a C _prompt?"

    (HD) _"Never mind. Can you move your cursor around thescreen?"
    (c) _"There isn't any cursor. I told you, it won't accept anything I type."

    (HD) "Does your _monitor have a power indicator?"
    (c) "What's a _monitor?"

    (HD)"It's the thing with the screen on it that looks like a
    _ TV.Does it have a little light that _tells you when it's on?"
    (c) "I don't _know."

    (HD)"Well then, look on the back of the monitor and find
    _ where the power cord goes into it. Can _you see that?"
    (c) "Yes, I think so."

    (HD) _"Great. Follow the cord to the plug, and tell me if its plugged into
    the _wall.
    (c) "Yes it is."

    (HD) _"When you were behind the monitor, did you notice that there were two
    _cables plugged into the back of it, not just one?"
    (c) _"No."

    (HD) _"Well, there are. I need you to look back there again
    _ and find the other cable."
    (c) "Okay, here it is."

    (HD) _"Follow it for me, and tell me if it's plugged securely into the back
    of your computer."
    (c) "I can't reach."

    (HD) _"Uh Huh. Well, can you see if it is?"
    (c) _"No."

    (HD) _"Even if you maybe put your knee on something and lean way over?"
    (c) _"Oh, it's not because i don't have the right angle - it's because it's
    dark."

    (HD) _"Dark."
    (c) "Yes, the _office light is off, and the only light I have is coming
    through the _window."

    (HD) _"Well, turn on the office light then."
    (c) "I can't."

    (HD) _"No? Why not?"
    (c) "Because _there's a power failure."

    (HD) _"A power...A power failure. Aha. Okay, we've got it lickednow. Do you
    still have the boxes and _manuals and packing stuff your computer came in?"
    (c) _"Well, yes. I keep them in the closet."

    (HD) "Good. Go get them, and unplug your system and pack it up just like it
    was when you got it. Then _take it back to the store you bought it from."
    (c) _"Really? Is it that bad?"

    (HD) _"Yes, I'm afraid it is."
    (c) "Well, all right then. I suppose. What do I tell them?"

    (HD) "Tell them you're too f*cking stupid to own a computer!"

  2. #2
    Join Date
    Jan 2003
    Location
    Osaka
    Posts
    346

    Default

    Apparently that is true...been going around the net for a few years now, I think I first saw it back in '99.
    Semtex fixes all

  3. #3
    Join Date
    Aug 2003
    Location
    Wodonga
    Age
    59
    Posts
    7

    Default

    Could be, I used to work with someone just like that.

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