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  1. 5th October 2006, 09:59 PM #1
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    Wongo
    Wongo is offline GOLD MEMBER
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    Unhappy Where is my FWW magazine?

    Has anyone got it yet? I saw it in the store. Well usually get it earlier.
    Visit my website at www.myFineWoodWork.com
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  2. 5th October 2006, 10:18 PM #2
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    Me too, not happy Jan
    Workbench Project.
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  3. 5th October 2006, 10:27 PM #3
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    Me three (but Scott knows that already).

    A replacement is "on the way" apparently .

    It has been "on the way" for over two weeks now. I think they are sending it by carrier pigeon.
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  4. 5th October 2006, 10:50 PM #4
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    Me four!

    and I can't access the website either!

    P
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  5. 5th October 2006, 10:59 PM #5
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    Haven't seen mine yet.
    Visit my website
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    Facebook
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  6. 5th October 2006, 11:31 PM #6
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    Quote Originally Posted by bitingmidge View Post
    Me four!

    and I can't access the website either!

    P
    I can access the website at least (actually I've already read the mag online anyway. However that is not the point).

    When I sent them an email about a month ago now, they did say that they had had "issues" with the mail outs to Oz this time.

    If you haven't already, get onot Taunton customer service.
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  7. 5th October 2006, 11:46 PM #7
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    Send them 2 emails in 3 weeks, no reply.
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  8. 6th October 2006, 12:30 AM #8
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    Haven't got it yet, however it seems that when they want money they know how to find me - I got two renewal reminders already, and it's three monthes until my subscription expires.
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  9. 6th October 2006, 01:55 AM #9
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    Me 7, havent seen a Woodworking at Home for a while either?
    ....................................................................
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  10. 6th October 2006, 09:55 AM #10
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    Me 8, waiting, waiting, waiting
    If I do not clearly express what I mean, it is either for the reason that having no conversational powers, I cannot express what I mean, or that having no meaning, I do not mean what I fail to express. Which, to the best of my belief, is not the case.
    Mr. Grewgious, The Mystery of Edwin Drood - Charles Dickens
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  11. 6th October 2006, 10:03 AM #11
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    No sign of it as yet
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  12. 6th October 2006, 10:34 AM #12
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    Ditto. Haven't received the last two but they took the money out of my credit card already.

    Very disappointing, thought they were better than this. :mad:
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  13. 6th October 2006, 10:49 AM #13
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    FWIW, this is the reply I received on the 20/09 from Taunton to my email.

    Dear Mr. B:

    Thank you for your inquiry. After researching your account, I can
    confirm that you should have received that issue by now. We have
    received reports regarding a delivery issue in Australia and we have
    reported that to the proper department to avoid future delays. I
    apologize for the inconvenience.

    I have ordered a replacement for you. Please let us know if you
    continue to experience delivery delays. Thank you for your interest in
    Taunton Press publications.

    Sincerely,

    Kristi
    Customer Service
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  14. 6th October 2006, 10:53 AM #14
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    I just sent this:

    I wrote a couple of days ago to let you know I haven't received the last two issues of FWW. Since then I have spoken to 8 other subscribers here in Australia and none of them have received the current issue either. The issue is available in newsagents here so what's the problem? I notice that your accounts department has had no similar problem charging my subscription renewal to my credit card. Could you please sort this problem out? It is very disappointing after what I have found in the past to be excellent service.
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  15. 6th October 2006, 12:11 PM #15
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    Ditto - not here yet either
    There was a young boy called Wyatt
    Who was awfully quiet
    And then one day
    He faded away
    Because he overused White

    Floorsanding in Canberra and Albury.....
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