You be the judge

[silentC]

So what do they do?

They would contact the department of fair trading and copy the correspondence to the electrician and to Kleenmaid, just to let them know it was being looked into.

[bitingmidge]

Technically speaking yes but you just can’t expect a sparky to come to your house and study the instructions for an hour.

Why not? Every tradesman has a duty to understand what he is dealing with, yet almost none do.

I reckon 90% of the issues I deal with are a result of tradesman who "know what to do".

Recently, I had a painter using a product which was unfamiliar to him, I had read the instructions and told him the products limitations, he knew better. Result: scrap the whole thing and start again.

Kleenmaid certainly should highlight the installation, but a sparkie should be aware that induction appliances need special installation
Where was the cabinet maker in all this? Usually they are the best at "knowing it all". I make a habit of reading the instructions, and checking the first delivery of cabinets on any project.

Funny thing is they think I'm a prickle for sending them back!

Even common everyday stuff, like recommended heights for mounting range hoods, inadequate ventilation round ovens in carcasses etc, is built incorrectly day after day.

Perhaps it's time tradesmen got their act together!

Cheers,

P

[Wongo]

I must say they did have a few problems with the kitchen.

The kitchen guy disappeared
No one was able to install the Kleenmaid range hood. (I stepped in of course and it was a bloody big job)
A missing panel
The tiler promised but didn’t show up because the kitchen wall was only a small job. (I stepped in again)
And the cook top

My mother-in-law always say "What are we going to do without you wongo?". I think I should take some photos tonight to show you what I am talking about.

I was joking with my father-in-law the other day. I said all tradesmen are bastards.:mad: Not being too harsh am I?

[Grunt]

Funny thing is they think I'm a prickle for sending them back!

The rest of us think you're a prickle for all the other reasons.

I said all tradesmen are bastards.:mad: Not being too harsh am I?

Those of us who have met Al don't think so.

[Sturdee]

How many people will have their son-in-law living next door who has tools to fix things? It is not right is it?

Definitely not right, there should be at least 2000k between mother-in-law and their sons-in law, like mine.


Peter.

[Auld Bassoon]

Hi Scott!

Don't think problems, think opportunities!

Now that you've figured out how to install Kleenmaid appliances, you have a lucrative sideline enterprise beckoning. I'm not sure if Domi will help here, but methinks you'll find a way

PS Good on you for helping the in-laws

[channa]

Hi Wongo

That's as close to a rant as I've seen from you - your accent started to come out!

I'm with SilentC, the electrician accepted the responsibility of the installation, as far as I am concerned he is therefore responsible for the voided warantee.

I like the thought of writing to the GM and informing him that his customer support indicated that 90% of his customers had this problem... or the department of fair trading. When I lived in Aussie I got advice from a lawyer who worked for some government funded consumer rights or fair trading group - awesome advice, got things sorted out very smartly.

And what's wrong with in-laws, Sturdee? I actually quite like in-laws, in fact I like my wife's in-laws more than I like my own!

[Sturdee]

And what's wrong with in-laws, Sturdee? I actually quite like in-laws, in fact I like my wife's in-laws more than I like my own!

Unfortunately my wife's in-laws have passed away but they were lovely people.

Nothing wrong with my MIL as long as she is at the other end of a 2000 k telephone cable and her visits at Christmas are only 2/3 weeks at a time. And my wife agrees with that sentiment.


Peter.

[ozwinner]

I said all tradesmen are bastards.:mad: Not being too harsh am I?

:eek: Wongo, go and wash your mouth out. :eek:

Al :eek: :eek: :eek: :eek:

[Wongo]

Sorry Al but it is true.

Picture 1 is the range hood that the builder said the kitchen guy should install, the kitchen guys said the electrician should install and the electrician said the kitchen guy should install.

Picture 2 the tile that the tiler said “Yeah yeah no worries just call me when you are ready” but never returned my inlaws’ calls.

Picture 3 the missing panel that the kitchen guy promised to bring in 18 months ago. Never pay them until the job is done.

Picture 4 the correct way to install an induction cooktop

[journeyman Mick]

Actually, as midge points out, it's actually the cabinetmaker's fault. The sparky can only fit it in the space provided by the cabinetmaker.

Midge,
besides the bloke that Darren used, I must be the only cabinetmaker who asks for all the appliances before commencing construction and reads the instructions to get all the ventilation etc right.

Wongo,
isn't there a government body that regulates the building industry in NSW? Either the builder or cabinetmaker should be required to rectify the faults/missing bits and wear the cost of any repairs to the oven and cooktop during the now defunct warranty period.

Mick

[Stuart]

I actually quite like in-laws, in fact I like my wife's in-laws more than I like my own!

Funny bugger! Good call

[arms]

Actually, as midge points out, it's actually the cabinetmaker's fault. The sparky can only fit it in the space provided by the cabinetmaker.

quite right its the cabbies fault ,any reputable kitchen manufacturer asks for which appliances are going to be installed and READS The tech sheet and makes The cabinets to suit ,in this case the range hood cabinet is made for a cut in range hood ,the Cabbie also didn't allow for the hinges going to be higher thus you raising them on the door ,kleenmaid are like all the others in regards to warranties and are very specific about the construction methods needed for their products ,i can only surmise that in this case you have paid a peanut price and have ended up with a monkey doing the job :confused:

[silentC]

Agreed but I still think the sparky should have jacked up and refused to install it. I would have.

[Wongo]

the Cabbie also didn't allow for the hinges going to be higher thus you raising them on the door

Well spotted mate.

In fact I am glad I was the one who fixed it. (and yes I mean I am more skilful then they are.) The range hood is way too big for the supporting panel. There is hardly anything left after cutting the big hole. I had to handle the panel very carefully otherwise it would break into pieces.

The real losers here are my in-laws.:mad: