An unusually poor Bunnings customer service story

[NathanaelBC]

Well,

I got a call from Daniel at Bunnings today "Mate, I was asked to call you when the stock arrived ... it's here, and I've put one aside with your name on it if you want to come get it"

All's well that ends well

[KBs PensNmore]

Nice to see that you got one eventually.
Kryn

[NathanaelBC]

Ya, going to be nice having a decent vice now for when I weld up a frame to mount my air filtration unit to the garage ceiling this weekend.

[Grumpy John]

Ya, going to be nice having a decent vice now for when I weld up a frame to mount my air filtration unit to the garage ceiling this weekend.

You've been waiting 2 years for a cheap vice so you can mount your air filtration .

[NathanaelBC]

Sigh. No. And $160 isn't cheap to me. Had the air filtration unit a month or two. Now to make a steel frame to mount it to ceiling.

[John Saxton]

A positive note on Bunnies this time ,over the years there have been numerous occasions where there was negative responses.
It's good to see that you have a satisfactory outcome in your favour.

Cheers

[Ubernoob]

Is it Record, does it only have two bolt holes for mounting? I bought one for my dad a few years ago and had to strengthen the bench as there was no rear fixing point.

[NathanaelBC]

Nah the Irwin round post one, four holes. The engineer's vices are 2-hole - looks like it'd be a bit of a mongrel to fix solidly to anything short of a 150kg metal bench.

[DaveVman]

I'm just amazed that you found that many people to talk to a customer at Bunnies.

I was there 2 weeks ago with my wife. I needed a bunch of things, including about 50 washers. These only come in packs of 200+ or in singles. OK so my wife has her hands full of washers following me around while I get the other things. I couldn't find anyone so I went to the tool center and asked for a box or anything. Answer - no. You have to go to exist and get a box. No way was my wife going to walk past the checkouts with hands full of products.
Unfortunately its want I expect from Bunnies.

[Ubernoob]

My local one seems to be getting better and they are getting better quality tools, looks like DeWalt is getting a bit more of a push to try and keep some tradespeople as tool shops with staff that know stuff have been popping up around Newcastle

Some of the Wera gear is nice but some of the manufacture is farmed out and the prices on those pieces are ridiculous, it's good to see some German made tools there too but NWS gear is made for small hands, I have a couple of their things but they don't seem to handle abuse like Knipex or CK stuff.

[NathanaelBC]

but NWS gear is made for small hands

Yeah, sparkies