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11th July 2012, 09:31 PM #1
GOLD MEMBER
- Join Date
- Oct 2002
- Location
- NSW
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St George online banking - new version
What do folks think of the new version of St George's online banking?
I have one major gripe, which is that they now present the transaction history in REVERSE chronological order.
Closing Balance
Most recent transaction
Previous transaction
Opening Balance
This is the only time in my life when I've ever seen a financial statement presented backwards (IMO).
When questioned, they just say it is because of customer feedback, but they won't or cant' quantify how many customers asked for this change.
My thought is that if SOME customers want it, and SOME don't, then add an option button so different customers can choose which sort order they want. Don't take some customers request, and shove it up all customers' noses.
Thumbs down to St George, from me.
Andrew
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