Bought a 5x6mtr shed from my local Ranbuild. I went with them because they came across as being the most professional, initially helpful and not pushy.

I got the whole package of shed, slab and erection. I was under the assumption that "everything is taken care of by us" with this package that they had their own concreters, builders and of course shed manufacture. Turns out this is not the case. I paid the deposit and manufacture payment 25/3 and the concreter called me 2/4 to arrange an inspection of the site and quote on the 5/4. All good, all happy.

4pm Thursday rocks around and goes, 4:30 rocks around 5pm goes, and so on. No phone call, nothing.

I email Ranbuild having a go at them for giving the job to a bloke who can't use a phone and telling them to forget their guy, I will get my own.

Ranbuild called the concreter who was told to call me. He SMSd me on the Tuesday... who SMSs someone they don't know. Seriously!

So I get my own bloke, very pro. Understand my position and helps me out with price. Even comes out to have a look on the holiday Monday!! But, as with most decent tradies, is in demand and cant get to me for a week and a half.

Ranbuild have NEVER apologized and now they are onto me about final payment, which of course I will make! But seeing as the slab isn't due for another week and then another 5 days until the slab cures until it can be put up... I am in no hurry to give them the rest.

So because Ranbuild chose to send me a moron concreter, I am delayed 3+ weeks in getting my shed and getting on with the rest of my house renos (which causes it's own problems)

Am I being too harsh on Ranbuild? I am considering of asking for $ compensation because of this stuff up and because they seem to be money hungry grubs.

Honest answers appreciated!


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