What's up with Jet?

[Mr Brush]

bsrlee - that's exactly what happened. It explains why Major Woodworking are keeping more of their own-branded MWE products alongside the JET. Guess which one they have the better margin on??? The good old days are well and truly over for JET resellers around Australia.

Frustrating to see such a great range of products (JET) being so badly handled locally.

I 'd have to agree that JET Head Office here need a size 10 up the proverbial.....I just need a good run up

[Col]

It isn't only Jet that has huge delays. I ordered a 12 inch planer and 16 inch thicknesser from a Melbourne company in late November and paid $2000 of the $3600. I am still waiting. The initial delivery time was supposed to be January and now it may be March. Seeing I sold off my old machine in December I am far from happy and will not be buying from or recomending that business again. I was going to ask for my money back last week but my wife calmed me down and I am trying to be patient. I don't do patient very well. AWT in Airport West needs to lift its game.........

Col
Hoppers Crossing Vic......

[Mr Brush]

I haven't bought machines in about 12 months, so I might be out of touch with current practices, but I'd never consider paying more than a 10% deposit against something a supplier doesn't have in stock.

Times are tough and margins are tight, but there is no excuse for taking a large proportion of the price up front AND failing to deliver by the expected date.

Several other forumites seem to have experienced similar issues with a range of suppliers recently. As you say, it isn't just JET at fault here. Are the Chinese not buying enough of our iron ore to make our woodworking machines??

[Scribbly Gum]

Now one of the best suppliers of Jet tools was Gary Pye Woodturning and always at competitive prices.
I bought some thicknesser blades from Gary and the price and service was superb.
I notice that he has his own branded GPW machinery now which looks more Jet than Jet.
Gary might be using the same factory.
A very obliging fellow, always liked talking with him at the woodshows.
FWIW look here:
Gary Pye Woodturning :: Gary Pye Woodturning - GPW 18" Bandsaw

[rsser]

Ditto.

Have one of his home-brand woodlathe scroll chucks; good price, performs well.

It's Gary and Rohan btw.

[Col]

I haven't bought machines in about 12 months, so I might be out of touch with current practices, but I'd never consider paying more than a 10% deposit against something a supplier doesn't have in stock.

Times are tough and margins are tight, but there is no excuse for taking a large proportion of the price up front AND failing to deliver by the expected date.

Several other forumites seem to have experienced similar issues with a range of suppliers recently. As you say, it isn't just JET at fault here. Are the Chinese not buying enough of our iron ore to make our woodworking machines??

I originally paid only 10 % but as I have a limit on daily transactions I thought I would make a couple of payments when I was in the area thus getting to $2000 before I started to wonder if what I was doing was such a clever idea. In hind sight it wasn't. AWT were a Carbatec agent but changed that by going over to China and buying machines at the same factories at a higher spec and cheaper sale price. I am sure I will be happy with the purchase in the end but the waiting is a curse.

Col

[Mr Brush]

So.....it seems we have an ever expanding range of MWE branded gear in Sydney, and GPW branded gear in Qld......hmmm

Either all the resellers are getting fed up with JET Australia, or (more likely) there just isn't enough margin in the supply chain any more. They can only make a crust by sourcing their own machines direct from China.

Col - hopefully your machines will be delivered sooner than expected, and after all the hassles I hope you get more machine for your money ! I'm like you though - my first inclination would be to get the cash back from the supplier and go somewhere else.

[kiwigeo]

[rsser]

Here's an extract from the latest GPW newsletter:

We have started to import our own branded range of
machinery including bandsaws, tablesaws, dust
collectors, sanders, mobile bases, drill press,
mortisers etc. Having many contacts and visiting
Taiwan and China for the last fifteen years we know
which factories to use and are trying to offer all
machines with upgraded specs at very
competitive pricing. Another plus for our customers is
that we are also making youtube videos of the
machines. So far we have on of our GPW-18LD
Bandsaw. Clickhere to watch our video. Yes there is
a rumour that we have a new woodlathe in stock,
we are just making a few minor changes and testing
it, be assured this is one serious lathe weighing over
450kg with all the goodies on it, hopefully next
newsletter we can officially unveil it.

[kiwigeo]

Waiting for my dustie and the parts for my table saw. Now Ive just learned the new Imac I ordered and that was supposed to be 10 days away is now not due in country until end of March. At least I haven't paid anything for the Mac yet.

And so we wait.......

[TP1]

Sounds like they think we should feel privileged to to hand over cash to them. Jet has just been milking it. Lets face it, it would not be difficult for an experienced machinery supplier to do a Jet style of machinery sourcing to ensure better quality control.

A WA company, Beyond tools is doing the same . I was told that the owner has struck a direct relationship with the factory and visits them to ensure quality control. The machines sure looked well put together and were certainly not in Jet price territory,

[kiwigeo]

Okay a call from Jet today and my dustie has landed in Brisbane. Parts for the Table Saw have also arrived.

[Pat]

Recently I was lucky to get offered a (Blue) Jet JPM-13 Planer/Moulder. I didn't have the dust port so I thought that I would ring the local (Sydney) Jet distributor and see if one was available. I got a positive answer and was told that they would ring back later that day. Later on I thought that I might add a few things (Blades and a mobile base), but was bluntly told by another salesman that he didn't what I was talking about and to contact Jet in Brisbane. So late Friday arvo I sent a email to Jet (Australia).

I get into work Monday morning, no reply email, but at 0600 maybe a tad early. Later on I got an email from a Brisbane base Jet distributor explaining that Jet Australia had passed on the email as they were a wholesale business only. Fair enough. We traded a few more emails till I ordered from the Brisbane base distributor, the dust port and the blades. I try to support locals but . . .

[kiwigeo]

Pat,

Next time give the Australian agents the flick and ring up Jet's service dept in the US.They ship overseas and take credit card payment. I was about to do this but my parts arrived at the last minute.

Cheers Martin

[wheelinround]

Recently I was lucky to get offered a (Blue) Jet JPM-13 Planer/Moulder. I didn't have the dust port so I thought that I would ring the local (Sydney) Jet distributor and see if one was available. I got a positive answer and was told that they would ring back later that day. Later on I thought that I might add a few things (Blades and a mobile base), but was bluntly told by another salesman that he didn't what I was talking about and to contact Jet in Brisbane. So late Friday arvo I sent a email to Jet (Australia).

I get into work Monday morning, no reply email, but at 0600 maybe a tad early. Later on I got an email from a Brisbane base Jet distributor explaining that Jet Australia had passed on the email as they were a wholesale business only. Fair enough. We traded a few more emails till I ordered from the Brisbane base distributor, the dust port and the blades. I try to support locals but . . .

This may interest you Pat Jet JPM13 13" Planer