Who does not have anything from Carbatec?

[chook]

I wonder what percentage of forum users would have at least one item that they have purchased from Carbatec. I suspect that a high percentage of us would have dealt with Carbatec at least once. But maybe not.

[Iain]

I have several items from Carbatec but have virtually given up on Melbourne.
I now purchase through a local hardware store who gets it in overnight from Brisbane, its always there.

[Sir Stinkalot]

What do you put if you have tried to purchase from Carbatec and they were out of stock?

Are we talking about large items (bandsaw, tablesaw, lathe) only or just small things like pen parts and router bits?

[Stevenp]

I am more than a little bit disillusioned with carbatec, I waited 9 weeks for a delta saw that never turned up, and I am presently waiting ( 7Weeks now) for a Delta chisel morticer.
It annoys me that I ring and talk to six differerent people and get six different answers.One bloke says that it will be here tomorrow, and after waiting an eternity I find out that it hasn't even arrived in the country yet.
I cancelled the saw and bought a Jet super saw from Woodworkin warehouse in Melbourne and it landed on my doorstep in 4 days. I may have to get a jet morticer too.I will giv them 1 more week.

[Gumpy]

I am one those that have not purchased from carbatec even though they are just down the road. In fact I was in the Bayswater store yesterday and it seen as though the contents from the Richmond store was there and it was one big mess.

I was after a CT 250 table saw but I think I would have a better chance of getting one from another state at the moment. It will probably take a month for them to sort there mess out.

Daniel

[Driver]

Carba-Tec in Perth have a justifiably good reputation. I think most of the Perth-based contributors to this BB have made favourable comments about them.

Col

[craigb]

Carba-Tec in Perth have a justifiably good reputation.
Col

Carba-Tec Sydney is also o.k.

[echnidna]

I have purchased from Sydney instead of Melbourne.

[Cliff Rogers]

G'day.

I had no problems with Brisbane or Sydney.

I have only spent a couple of hundred dollars in bits & pieces.

[Kev Y.]

I have purchased several items from Carbatec, only because they had what I wanted on the floor at the time , HOWEVER...

Just today I wanted a bottle of some goo called "polish reviver" by some unknown manufacturer.. Sadly they didnt have any in stock and the "salesperson" I spoke to didnt know what I was talking about :confused: !

Good side to the story.. picked up a SCMS for a good price ( because they had one on the floor at the time

[Pat]

From the posts on this board, one can deduce that Carba-Tec Melbourne is the black sheep of the group. Since it is a franchise,the person(s) running the show may not have the interests of the consumer at heart, only the majic $$$$$ in their eyes. Perth is also a franchise, but I have only seen positive comments on this board. So what can the mexicans do to get some improvement in service?

1 Shop elsewhere in Vicco . . .
2 Purchase via mail/internet from Brisbane/Perth or Sydney
3 Petition the parent company to get some improvement from the franchisee


Personely I have had no problem purchasing products from the Sydney branch and I have no interests in any related business'. I am only a impartial spectator.

Pat

(wish we could have a spell check . . . )

[gemi_babe]

(wish we could have a spell check . . . )

LOL

I don't have any carbatec stuff, not even sure what it is

[Grunt]

I don't have any carbatec stuff, not even sure what it is

Carbatec is toy shop. http://www.carbatecwa.com.au/

[TheDad]

what there is a place better than mitre 10 and bunnings??????????????????


wow we do miss out in the country!!!

[Gumby]

I purchased my ML392 combo from their Bayswater branch and haven't got any complaints. They swapped the warped fence arm over in a day. However, I've tried to buy a mobile base for it but they were out of stock. My name went into the book and I was told I'd be contacted when one arrived . I never got the call and when I rang to check on it a few weeks later, they said they'd have to put me in the book again because it was too far back. Same result though, no call and it's now 6 months! Since they are only up the road, had they called, I would have just strolled in and bought it.

At least I didn't pay a deposit and now I've decided I don't need it anyway. I think you can go there and buy something but they don't know how to sell anything! I wonder how much business they have lost this way.