Ethics - is it OK?

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Originally Posted by Stuart.

You should hear how much it was happening......as a total % of buyers, it may be small, but the actual number of people doing it (that I don't know specifically) was large enough to be costing thousands of dollars in lost sales (and of course the item then cannot be resold).

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I would personally never do it, it;s dishonest and pretty lowlife. It hurts the rest of us.

Stuart, what you said is undoubtedly correct, however here we move from ethics to business.

The innovative 30 day return policy may well have cost GMS 100s of K, however it was a marketing strategy to instill customer confidence when the brand was still young and had a poor reputation. So it may have cost a bit to honour, but I'd be certain it worked out beautifully for GMC. Costly but effective.

A different set of market conditiions now prevail. The brand is established, its channels mature and the product reputation has greatly improved. I think they are seen as the best of the 'badge engineers'. The accquisition of Triton was brilliant and probably cost bugger all. This would have helped in their positioning.

So, the strategy worked, is now redundant, cost a lot, so is being discontinued.

The sad thing is, grown women buy a dress for their daughters to wear to a special event, then return it he following day (didn't fit).

I have seen men returning used circular saws, hammers and levels because "they are not what they wanted", which is a euphemism for "the pergola is finished".

Retailers are equally at fault for accepting these items back. They simply pass the cost onto the rest of us or the manufacturer - who increases his price to cover it.

You mean you have mates who actually lend you their tools?????????? :D

I thought the Super Cheap adds applied - go buy your own :)

Yes yes yes, but where is "the other thread"? :mad:

I once knew someone who bought a cocktail dress to wear to the B&B ball at Bondi on New Years Eve. She had it dry cleaned and returned it the next week. She was such a nice girl too. Went back to England a few weeks later :)

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Originally Posted by Bodgy

I would personally never do it, it;s dishonest and pretty lowlife. It hurts the rest of us.

Stuart, what you said is undoubtedly correct, however here we move from ethics to business.

The innovative 30 day return policy may well have cost GMS 100s of K, however it was a marketing strategy to instill customer confidence when the brand was still young and had a poor reputation. So it may have cost a bit to honour, but I'd be certain it worked out beautifully for GMC. Costly but effective.

A different set of market conditiions now prevail. The brand is established, its channels mature and the product reputation has greatly improved. I think they are seen as the best of the 'badge engineers'. The accquisition of Triton was brilliant and probably cost bugger all. This would have helped in their positioning.

So, the strategy worked, is now redundant, cost a lot, so is being discontinued.

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That is definitely a valid point. Sadly though, the scheme would have continued indefinitely if not for the dishonest ##### out there.

As to marketing schemes - yeah it definitely was used to establish a foothold in the market, and it was very successful. Next strategy was lasers, and again, it apparently worked an absolute dream. The next one is the move to using magnesium, as it weighs less, (or conversly is stronger than aluminium for the same x section), machines easier, and casts quicker, all of which is a financial benefit, passed onto the consumers. Along with the fact the tools are lighter and stronger.

The demographics which apply to users of this site are shown by the poll. :)

If you're willingly give up your valuable internet time/bandwidth, personal time, whatever to help people overcome some difficulty or lack of understanding you are likely to be a member of this forum. :) To be this sort of a selfless person you would be unlikely to rip some one or some company off in this pre-meditated fashion. quod erat demonstrandum

The gutter crawlers in my area aren't even computer literate but would jump at a chance for a "something for free" scam. Coversely to this, many of them are so lazy the thought of actually working to construct something would never appear in their tiny neanderthal mind. :mad:

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Originally Posted by silentC

Yes yes yes, but where is "the other thread"? :mad:

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http://www.woodworkforums.ubeaut.com...ad.php?t=36096

I'm shocked and appalled. I think I will write a letter to the local paper about this.

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Originally Posted by silentC

I'm shocked and appalled. I think I will write a letter to the local paper about this.

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Disgusted of Pambula? :D

Merimbula News Weekly knows me as a regular contributor :D

I was in Column 8 the other day too ;)

My state member of parliament has resigned over it, now we're having an election!

P:cool:

What a bluddy stupid question.

What answer were you expecting? Yeah, fine, stuff honesty!
Get real mate.

G'day,

No.

To the low life that do this sort of stuff, "Get them up against the wall", and "Somebody should bloody well shoot the lot of them!". :mad:

Ahh, to quote Pink Floyd and Ted Bullpit in one go. :D

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Originally Posted by Eddie Jones

What a bluddy stupid question.

What answer were you expecting? Yeah, fine, stuff honesty!
Get real mate.

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bluddy (sic) stupid response :cool:

I bought a GMC ROS which is a POS, upon reflection I could have taken it back but I consider it was my poor choice and will probably offload it at a garage sale one day.
What makes it worse is that I have Festool Rotex and don't really know what possessed me to buy it:confused:
So, on answer to the question, unless it is faulty, no.