Does this sound right to you & How to settle when it rains
Recently I accepted a quote to paint my exterior veranda and the painter said it is done now. (I am in Sydney)
The quote reads:
Clean down, sand back all loose paint.
Prime and undercoat, Two coats of Solar guard.
etc., etc.
Now I know he did high pressure wash the old timber, did sanding but only very slightly. And one thing that most annoys me is: he only applies two coats of paint.
When I asked him why there is no undercoat/priming, he said the Solar guard he used is self-priming.
Is he ripping me off?
How to settle when it rains
The submitted quotation did not mention about raining in this case.
Suppose I'd already hired him (in Sydney) to do painting (external work) but after the second coats is applied and work finished, the same night it rains heavily !!
What is the normal practice or consumer law for this industry here? Is the customer entitled for a re-paint, at whose expense?
Thank you.