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interest rate discount
My mortgage provider recently announced 400 jobs to go off shore. I feel so strongly about this (doesn't matter how much cheaper the service is if I have to support my kids because there's no jobs left in Australia) that I contacted them and moved my mortgage to my credit union. I was phoned twice and asked what they could do to keep my business including offering .6% discount on the going home loan rate.
I stood my ground and moved the loan as I genuinely believe that if more people protested about jobs leaving Australia (and it may cost $$$ short term) then companies may realise that longterm this is bad business, but I thought I'd pass this on because obviously banks are flexible in the rate's offered if you put the screws on them.
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I know the bank you are talking of (I work for them in IT.....) and yes you a correct on both counts, if you screw them down enough they will drop rates. People if you are negotiating with the banks, play hardball.
I will say none of the jobs I have heard that are going are customer facing, its more the backroom system support and paper shuffling kind of stuff. The banks have learnt over the last 10 years what works and doesn't, they are taking notice (It just doesn't look like it, most of the time)