The dreaded Fisher & Paykel, as mentioned in an earlier post somewhere else, got inside it thismorning and attempteed to undo the screws that hold in the pump asse4mbly, got out 3 and found a 4th hidden under the motor where I cannot access with any earthly tool.
Pull out washing machine and tip on back and lo and behold there is a little plastic clip on the front of the assembly, press clip, twist and out drops pump and motor.
Have a look at the impeller and there is the problem, one of SWMBO's safety pins has found its way in and has embedded itself in the rubber impeller, remove offending safety pin, clean up and put back together, no grating noises and all appears well.
If only I had a manual, could have saved myself a coup[le of hours of heartache, and not pulled the damned machine out as this is accessible via the front removable panel.
Bugger.