mic-d
19th September 2008, 07:03 PM
I recently received this email from PayPal:
PayPal as a regulated financial services company is required under law to
assess its customers against certain lists of individuals and entities
which have had sanctions imposed against them. PayPal as a financial
institution is required to comply with these regulations in multiple
jurisdictions where we do business.
Where a potential name match is identified, PayPal's policy is to lock the
account and request further identifying documentation. The decision to lock
your account has been taken solely by PayPal in line with its compliance
policy in regards to the legislation covering financial sanctions.
To regain access to your account, provide the following documentation
within the next seven days:
• A copy of a government-issued photograph identification (i.e. passport,
driver's license) that provides date of birth
• A copy of a utility bill verifying your address
I've used PayPal a few times and there was never any problems. Initially I assumed it was a shonky email trying to get personal information, but when I logged in to my account, sure enough it was locked (luckily I keep NO funds in it). What the?:?
I called PayPal and spoke to a very polite Septic, who said my name came up as a sanctioned entity and I must validate my identity.
Googling some keywords from the email I found a bunch of others who have had similar problems. It all originates in a body called OFAC (office of foreign assets control). You can find a lovely description here:
http://www.treas.gov/offices/enforcement/ofac/
When I searched for OFAC, I found this site where you can search the list.
http://www.instantofac.com/search.php
Sure enough my name was there, different middle initial and the guy lives in Panama.
Now it seems to me that if Jack Smith came up on the list, each and every US company that is compliant with OFAC must proceed down the same course with every client of that name.
I don't care to comment on this but you can guess my feelings and I will NOT be dealing with PayPal any longer.
Cheers
Michael
PayPal as a regulated financial services company is required under law to
assess its customers against certain lists of individuals and entities
which have had sanctions imposed against them. PayPal as a financial
institution is required to comply with these regulations in multiple
jurisdictions where we do business.
Where a potential name match is identified, PayPal's policy is to lock the
account and request further identifying documentation. The decision to lock
your account has been taken solely by PayPal in line with its compliance
policy in regards to the legislation covering financial sanctions.
To regain access to your account, provide the following documentation
within the next seven days:
• A copy of a government-issued photograph identification (i.e. passport,
driver's license) that provides date of birth
• A copy of a utility bill verifying your address
I've used PayPal a few times and there was never any problems. Initially I assumed it was a shonky email trying to get personal information, but when I logged in to my account, sure enough it was locked (luckily I keep NO funds in it). What the?:?
I called PayPal and spoke to a very polite Septic, who said my name came up as a sanctioned entity and I must validate my identity.
Googling some keywords from the email I found a bunch of others who have had similar problems. It all originates in a body called OFAC (office of foreign assets control). You can find a lovely description here:
http://www.treas.gov/offices/enforcement/ofac/
When I searched for OFAC, I found this site where you can search the list.
http://www.instantofac.com/search.php
Sure enough my name was there, different middle initial and the guy lives in Panama.
Now it seems to me that if Jack Smith came up on the list, each and every US company that is compliant with OFAC must proceed down the same course with every client of that name.
I don't care to comment on this but you can guess my feelings and I will NOT be dealing with PayPal any longer.
Cheers
Michael