netint
30th March 2008, 10:02 PM
Not sure if this is the right forum, but here goes.....
Over the last year we have had a couple of blockages in the ensuite of a house we purchased new about 7.5 years ago. Bit of plunging and issue disappears - issue put down to someone being a bit over zealous with the toilet paper.
On Good Friday, the issue reappeared, with a vengance, complete backup, floor flooded, shower covered literally in you know what.
Plumber came in (emergency service - you can guess the costs), he tried with a bigger plunger, no luck, finally resorting to the Water Jet. That cleared it.
Then straight after Easter, backed up again, but thankfully not as severe (e.g. we heard the gurgling sound in the drains early).
Plumber came out again, jetted the pipes, cleared, and then stuck a camera down, showing roots. He showed outside where he expected the roots to be (based on the location of the camera head).
Anyhow to bring this to a head, dug down to get to pipes, and found, what was not expected, the pipes to the ensuite, were not correctly joined. We are not talking about a crack here, but two pieces of pipe that were butted together with no glue and no collar. The clay was forming the missing part of the pipe. Naturally this has been leaking water (plus whatever else), and the roots have headed for this gap in the pipe.
The questions I have are
1) Whether someone else has been through this???
2) I know warranty runs out at 7 years, but this appears to be negligence, not just a problem that occurred due to a contact glue that has eroded, or a shift in soil.
2) Do I have any legal recourse, again due to negligence??? Isn't this covered under the many inspections that take place when the place is being built
The place was built by a well known name. I am already out of pocket by $1200, if I hadn't dug the hole myself, I would have been up for another $3000 (actual written quotes). I read somewhere that while warranty only covers 7 years, you have upto 10 years to make a claim regarding other issues???
Any help would be appreciated.....
Regards
Bob
Over the last year we have had a couple of blockages in the ensuite of a house we purchased new about 7.5 years ago. Bit of plunging and issue disappears - issue put down to someone being a bit over zealous with the toilet paper.
On Good Friday, the issue reappeared, with a vengance, complete backup, floor flooded, shower covered literally in you know what.
Plumber came in (emergency service - you can guess the costs), he tried with a bigger plunger, no luck, finally resorting to the Water Jet. That cleared it.
Then straight after Easter, backed up again, but thankfully not as severe (e.g. we heard the gurgling sound in the drains early).
Plumber came out again, jetted the pipes, cleared, and then stuck a camera down, showing roots. He showed outside where he expected the roots to be (based on the location of the camera head).
Anyhow to bring this to a head, dug down to get to pipes, and found, what was not expected, the pipes to the ensuite, were not correctly joined. We are not talking about a crack here, but two pieces of pipe that were butted together with no glue and no collar. The clay was forming the missing part of the pipe. Naturally this has been leaking water (plus whatever else), and the roots have headed for this gap in the pipe.
The questions I have are
1) Whether someone else has been through this???
2) I know warranty runs out at 7 years, but this appears to be negligence, not just a problem that occurred due to a contact glue that has eroded, or a shift in soil.
2) Do I have any legal recourse, again due to negligence??? Isn't this covered under the many inspections that take place when the place is being built
The place was built by a well known name. I am already out of pocket by $1200, if I hadn't dug the hole myself, I would have been up for another $3000 (actual written quotes). I read somewhere that while warranty only covers 7 years, you have upto 10 years to make a claim regarding other issues???
Any help would be appreciated.....
Regards
Bob