weisyboy
3rd February 2008, 08:37 PM
all thows adds on tv a wile ago about how there was a change coming, competition coming to the qld market and how it would make the power cheeper and easyer.
ok so energex is no longer selling to the public but is sellign to retailers and retailers sell to us.(either energex has taken a price cut or we are going to pay more)
when the change came in my bills all said origin energy at the top insted of energex. this i understood.
i then recived a call from "energy australia" (represented by a indian that i could hardly understand) offering me a 5% discount on my bill so like a fool i agreed, when i recived the paperwork it said i would recive a 1 month discount on a 2 year contract witch equates to aproximately 2.5% and i would be locked in. i neverless said nothing and an locked into the contract for 2 years:doh:
i recived a call on friday from "qld energy" (another indian i could hardly understand) saying he was from the company that i have been with all along asking if i was happy with the serivice i have been reciveing for the past 20 years. and i should remain in a crotract with them and they would offer me a 5% discount on my current bill and they would match any better offers i recived or i could leave them free of charge.
i then read the original agreement (from "energy australia") and it said that i could leave the contract at any time within the first year with no penalty.
i ten rang "qld electricity" back and told them i would be happy to remain with them if they would send me all that they said in writing so i orgonised this and they are to send the contract wihitch should arive in 2-5 business days.
i was lying in bed thinking last night that if "qld electricity" realy is the companyi have been with all along then why do my bills say "origin energy":?.
i have a 10 day cooling off period with "qld electricity" and can exit the contract with "energy australia" at anny time so i have no cancelld any contracts as yet until i can work out what to do. it seams that everything i got told was a pack of lies.
what should i do:?
- should i contact "qld energy" and get them to explain how i have been with them all along and my bills say "origin energy" and not "qld electricity":?
- should i contact "origin energy" and ask if i am currently a customer oftheres and what the hell is going on:?
- should i cancell contracts with both companys "qld electricity" and "energy australia" and see what happens:?
it seems to me that this new system is in no way eisyer than the old one.
ok so energex is no longer selling to the public but is sellign to retailers and retailers sell to us.(either energex has taken a price cut or we are going to pay more)
when the change came in my bills all said origin energy at the top insted of energex. this i understood.
i then recived a call from "energy australia" (represented by a indian that i could hardly understand) offering me a 5% discount on my bill so like a fool i agreed, when i recived the paperwork it said i would recive a 1 month discount on a 2 year contract witch equates to aproximately 2.5% and i would be locked in. i neverless said nothing and an locked into the contract for 2 years:doh:
i recived a call on friday from "qld energy" (another indian i could hardly understand) saying he was from the company that i have been with all along asking if i was happy with the serivice i have been reciveing for the past 20 years. and i should remain in a crotract with them and they would offer me a 5% discount on my current bill and they would match any better offers i recived or i could leave them free of charge.
i then read the original agreement (from "energy australia") and it said that i could leave the contract at any time within the first year with no penalty.
i ten rang "qld electricity" back and told them i would be happy to remain with them if they would send me all that they said in writing so i orgonised this and they are to send the contract wihitch should arive in 2-5 business days.
i was lying in bed thinking last night that if "qld electricity" realy is the companyi have been with all along then why do my bills say "origin energy":?.
i have a 10 day cooling off period with "qld electricity" and can exit the contract with "energy australia" at anny time so i have no cancelld any contracts as yet until i can work out what to do. it seams that everything i got told was a pack of lies.
what should i do:?
- should i contact "qld energy" and get them to explain how i have been with them all along and my bills say "origin energy" and not "qld electricity":?
- should i contact "origin energy" and ask if i am currently a customer oftheres and what the hell is going on:?
- should i cancell contracts with both companys "qld electricity" and "energy australia" and see what happens:?
it seems to me that this new system is in no way eisyer than the old one.