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Wood Butcher
17th February 2007, 02:25 PM
SWMBO and I are looking at ways of cutting our line rental because we have a VOIP system for the phones. We found out that Dodo are offering $0 line rental at the moment with no contract but a minimum $5 monthly spend.

What we are worried about is the old adage "if it sounds too good to be true then it usually is", but I can't find anything really negative (except for the fact it is dodo). I'll but the link here - can anyone else find bad points?
http://www.dodo.com.au/homephone_lowcost_m.asp

Wood Butcher
17th February 2007, 02:50 PM
Don't worry about it, I just spoke to a friend who signed up with them and the one thing that they don't mention on the web page is that fact that there is a $32.90 line rental. Seems like it was too good to be true

DavidG
17th February 2007, 03:17 PM
If you read the two sub clauses then you will see that there is a line rental if you have local calls. (pre selected)

There is a minimum fee if you do not have the local calls.
ie Min $5 for STD calls only

bitingmidge
17th February 2007, 09:10 PM
Rowan,

After my recent Dodo experience (which is different to David's) I'd suggest anyone thinking of switching to Dodo tries to phone their customer service dept or helpline before doing so. :rolleyes:


Cheers,

P

DavidG
17th February 2007, 10:15 PM
Rowan,

After my recent Dodo experience (which is different to David's) I'd suggest anyone thinking of switching to Dodo tries to phone their customer service dept or helpline before doing so. :rolleyes:


Cheers,

P
I agree.
I only have internet through them, not my phone.

Wood Butcher
18th February 2007, 10:57 AM
Rowan,

After my recent Dodo experience (which is different to David's) I'd suggest anyone thinking of switching to Dodo tries to phone their customer service dept or helpline before doing so. :rolleyes:


Cheers,

P

Out of curiousity I did. I called the number and went through the automated voice menu selecting 'new customer enquiries'. Finally within 2 minutes (I was suprised) someone answered "Dodo Switch Board, how may I help". Anyway they asked what I was calling about and could I give them a number and they will call me back. So I gave them my mobile no and hung up.

5 minutes later I got a call back, except it was from a call centre in the Phillipines!:(( Apart from the fact I could barely understand the lady, that move sealed dodo's fate of never getting my business!!