Tpg email service closer!

[crowie]

I received a notification email this past weekend from TPG.

TPG EMAIL SERVICE IS CLOSING!

I rang this afternoon and it’s legitimate.

Have others also received the same email message and if so what are your plans to change email providers.

I have all my official correspondence tied to my TPG email address!

Who else can I go to without going to google mail, please?

Cheers crowie

[droog]

Same is happening for iiNet users but the instructions so far have provided details to have the email address migrated to "The Messaging Company" for continued hosting of that address.

You can keep your current email address
TPG email addresses | TPG Support (https://support.tpg.com.au/tpg-email-messaging-company)
Of course this means you are a customer of "The Messaging Company" and charges may be incurred from that organisation in the future (after15 September 2024)

[crowie]

Same is happening for iiNet users but the instructions so far have provided details to have the email address migrated to "The Messaging Company" for continued hosting of that address.

Thank you, Yes iiNet and TPG are owned by the same company.
The Messaging Company is a third party company who we’ll have to pay for next year if we want to keep our original email address.
Cheers crowie

[Wimmera Jack]

I was put in this position when Chariot decided to sell on. Or close. Not sure which now.
It has taken me over twelve months to convince various organisations to change to my new email address.
Almost impossible with some including Government departments and service providers.
Hope I have finally done it, but still get emails to the old address that will end very soon.
Good luck with your fforts to change.

John

[dubrosa22]

Cripes I'm in the same boat! I've had TPG as my standalone email service since the early 2000s. Bugger.

[mature one]

Got sick of providers changing hands or closing so I went to google mail so far so good a proper pain changing all the contacts.

[Pete57]

I moved to using gmail, hotmail (now outlook) or similar emails years ago as it makes it much easier to change ISP. Plus back when I was using TPG email they did not appear to be doing any blocking/filtering of obvious phishing emails or other really suspect email senders.

[Mobyturns]

Plus back when I was using TPG email they did not appear to be doing any blocking/filtering of obvious phishing emails or other really suspect email senders.

That's why I quit TPG years ago. Tens of thousands (yes you read correctly) of spam emails choking my address and they couldn't give a rats.

This article may help - How to Switch Email Accounts Without Losing Emails - Techlicious (https://www.techlicious.com/tip/move-to-new-email-account/)

ps my advice would be to take up the TPG offer with The Messaging Company as it will greatly reduce the stress of changing (before mid Sept) all possible accounts etc linked to your existing email address/es remember you may have more than one. That will give you ample time to wade through the trauma of changing accounts etc.

Be warned this can also occur with your mobile phone number (MNS) if for some reason it is cancelled or "ported" (legally or illegally) to another service provider and there is no guarantee that you will ever get it back, resolved, or receive compensation for the grief. In my case a Telstra CSO incompetently disconnected my MNS number during a routine transaction causing me lots of grief and started a long battle with Telstra! I won eventually but I had to pull out all stops. The process does not favour the complainant! Surprise surprise. Compensation ha ha ha ..... Being an ex-employee (40 years as a surveyor with them) of Telstra made not one iota of difference but at least gave me some insight in how to fight them!

[ErrolFlynn]

For a few dollars a year (more money, I know) you can organise your own domain name, and providers can offer an email service (more money, again). But the fees aren’t horrendous. You get to choose the email names you like/want, which is nice. You can also have multiple email addresses. Sometimes, unlimited. And if you want to you can experiment in creating a website running off that domain name (that can involve more money. Frustrating, I know).

Why have multiple email addresses?

It can be useful if you want to provide an address to someone for some reason but are uncertain as to their authenticity. It’s so easy to create [email protected] and if it turns out to be a scam you delete the address, or you can put a forward on that address to your usual address until you're sure of things, and later you can give them the correct address.

If you know you’re going to get junk mail (online shopping stores you like to visit) then give them a junk email address. Then you never have to see their advertising promotions.

Of course, if you ever change your ISP your email address will stay with you.

[Mobyturns]

For a few dollars a year (more money, I know) you can organise your own domain name, and providers can offer an email service (more money, again). But the fees aren’t horrendous. You get to choose the email names you like/want, which is nice. You can also have multiple email addresses. Sometimes, unlimited. And if you want to you can experiment in creating a website running off that domain name (that can involve more money. Frustrating, I know).

Why have multiple email addresses?

It can be useful if you want to provide an address to someone for some reason but are uncertain as to their authenticity. It’s so easy to create [email protected] and if it turns out to be a scam you delete the address, or you can put a forward on that address to your usual address until you're sure of things, and later you can give them the correct address.

If you know you’re going to get junk mail (online shopping stores you like to visit) then give them a junk email address. Then you never have to see their advertising promotions.

Of course, if you ever change your ISP your email address will stay with you.

Good advice - until your hosting service closes!

[ErrolFlynn]

I guess that would be true, but you'd always own the domain name. You'd just need to find a new hosting service and you'd be up and running again with the same email addresses. Your friends and business contacts would never know of any change.

[Mobyturns]

I guess that would be true, but you'd always own the domain name. You'd just need to find a new hosting service and you'd be up and running again with the same email addresses. Your friends and business contacts would never know of any change.

or for some reason your domain name renewal is not renewed or is gazumped.

The real issue here is that there is very little in the way of consumer protections for affected customers. It appears that TPG are being quite respectful of their existing customers as I can't see anywhere that they are legally obligated to provide the interim service.

[jack620]

Who else can I go to without going to google mail, please?


What's wrong with Gmail?

[ErrolFlynn]

or for some reason your domain name renewal is not renewed or is gazumped.

The real issue here is that there is very little in the way of consumer protections for affected customers. It appears that TPG are being quite respectful of their existing customers as I can't see anywhere that they are legally obligated to provide the interim service.

I suspect it highly unlikely a domain name would be gazumped; provided of course, you keep renewing it on time. Forget to pay the bill and the name will be up for grabs.

I think TPG own Internode. I've been with Internode for years and recently got an email saying they were going to dump users' web space. I rather liked the web space that was offered. I'd set up my family tree information there and I got the occasional contact from people I never knew existed, who were on similar hunts for family members. So, I was disappointed (and a touch angry) over their decision. I was miffed because I saw the web space as much of a service as web access. Apparently, Internode/TPG don't share that view. Fortunately, there are other companies that offer free web space.

Internode made no mention of dumping their email service. I use it for little and it's full of spam. Though, sometimes I have to go there to verify various login credentials. It could be very awkward if anyone has their Facebook etc account linked to an email address that's about to be decommissioned.

[ErrolFlynn]

Who else can I go to without going to google mail, please?

Actually, there are a lot of options available. A quick Google search will return more than enough for you to consider as an alternative. Though, their setup often requires some authentication before an account is created. It might be as well to get an account started before the plug is pulled on your existing email service.

[droog]

Internode made no mention of dumping their email service.

Maybe not yet notified, just like I have only received notification on 2 of my 6 email addresses with iiNet.
NodeSupport / Faq / Internode Email Messaging Company | Internode (https://www.internode.on.net/nodesupport/faq/internode_email_messaging_company)

[crowie]

What's wrong with Gmail?

Google is and has too much of everything in the internet, I just wanted to see if their was something else that was out there....

[tonzeyd]

From what i gather there's a few steps to carry out to migrate your email to "The messaging Company" but once you do you've got a year to sort everything out or longer. Obviously if they don't start charging you you'll have it for as long as you like.

In terms of your options there's a few

- outlook
- Yahoo
- Apple Mail

and of course Gmail.

What's your aversion to gmail? i personally feel they are probably your best bet.

[r3nov8or]

For various reasons, both personal and work related, I have several email addresses

my ISP's domain (nothing new has been subscribed to use it for years)
outlook
gmail
my work's domain
proton, which is our agreed backup for work

gmail is excellent at spam reduction. Importing my ISP email into gmail removes heaps more spam than the ISP's attempts (and they do try)

I highly recommend two addresses on independent platforms, so one can be used as a recovery address for the other, or for online accounts

[ErrolFlynn]

Maybe not yet notified, just like I have only received notification on 2 of my 6 email addresses with iiNet.
NodeSupport / Faq / Internode Email Messaging Company | Internode (https://www.internode.on.net/nodesupport/faq/internode_email_messaging_company)

Thanks for the heads up.

Curious, when I joined up with Internode my fee included a. web access, b. web space, c. email service.

Now, my fee will provide only a. web access. Seems like a way of raising the fees without raising the fees. The hole in my doughnut has just got bigger. (I just heaved a big sigh.)

[Mobyturns]

Adobe just announced "Adobe is modernising the Creative Cloud storage experience and will begin discontinuing Creative Cloud Synced files." Spin for we are working you over?

It seems that many providers are ditching or restricting "web space" possibly for a number of reasons - expansion of "cloud based" storage; hacking .....

I'm getting p....ed off with software now becoming subscription only, and requires web access to be used. Not everyone has high speed web access. I used Adobe's Acrobat Pro but at $30 pm and Standard at $19 pm they can go jump.

[ErrolFlynn]

they can go jump.

I updated my laptop and consequently lost Microsoft Office. I have my old installation notes/licence somewhere, but currently misplaced. (In a safe place.)

In the meantime, I installed LibreOffice. Kind of hated it at first, but it was serving its purpose (ie. replacement for Word and Excel). Over the months I've been using it I'm beginning to feel at home with it. It's Open Source software. No fees. Is it as good as the Microsoft products? Not a patch, but do we need all the bells and whistles? Sometimes, but not often. I'm gradually becoming a convert and not really missing Word or Excel.

There's a lot of quality Open Source software available. The few things I've installed and used have been good. You might consider looking for something that's suitable to your needs, and if you like it send the odd $5 to the developers once or twice a year by way of thanks. If everyone starts moving away from proprietary-based software their management might get the message that they shouldn't be too cocky about making price adjustments.

[GraemeCook]

... (Options include:)

my ISP's domain ...
outlook
gmail
my work's domain
proton, which is our agreed backup for work ...



... In terms of your options there's a few

- outlook
- Yahoo
- Apple Mail

and of course Gmail. ....

I am also looking for a new email because of the FW factor. Proton seems to have a lot going for it - both free and paid options.

Any recommendations?

[GraemeCook]

...

I highly recommend two addresses on independent platforms, so one can be used as a recovery address for the other, or for online accounts

Could you expand on this, please? I am not a nerd, so dumb down your answer appropriately.

[Mobyturns]

Could you expand on this, please? I am not a nerd, so dumb down your answer appropriately.

It's a "not all your eggs in one basket" solution. IF you can't access your account/s or services through one login because your email acct/s / service is not available for whatever reason you have an independent and already established email account to initiate contact to rectify or recover the situation.

After my run in with Telstra's staff incompetently disconnecting my mobile phone number I've realized the full impact of the verification procedures we rely upon when they aren't available - two factor authentication, no access to bank accts, MyGov - Medicare, Centerlink ..... etc. Same applies to email addresses. Its hell when it doesn't work!

More consumer protections are required in this area as the telco's / email providers take advantage of consumers, knowing their vulnerability and exposure to scams and the sheer complexity. It's an exhausting exercise changing email contact details across the numerous sites & locations it is listed as a contact, sign in or verification code address for one time pins or password resets etc. Plus it's only going to get more difficult and complex to satisfy the verification procedures given the high level hacks on multiple sites that store those details.

[r3nov8or]

Could you expand on this, please? I am not a nerd, so dumb down your answer appropriately.

I'm not a nerd either, although perhaps I'm a geek :)

All covered pretty well by Mobyturns.

One additional example is that my gmail.com email address is the recovery address if I get locked out of outlook.com or my personal Microsoft account. Other options are my mobile for SMS or MS Authenticator, but both of those are tied to my handset, whereas a gmail account can be accessed on any browser. Similarly my recovery email for gmail.com is my ISPs email

[GraemeCook]

I'm not a nerd either, although perhaps I'm a geek :)

All covered pretty well by Mobyturns.

One example is that for my outlook.com email, my gmail.com email address is the recovery address if I get locked out of outlook. Other options are my phone number/SMS or MS Authenticator, but both of those are tied to my handset, whereas a gmail account can be accessed on any browser

Is there a difference between a geek and a nerd?

I am still at a loss. I think you are advocating two email addresses at two services. If, say, you are locked out of outlook then you can still access gmail for sending emails. But you still cannot read incoming stuff in outlook ????

[r3nov8or]

Is there a difference between a geek and a nerd?


"According to the Merriam-Webster online dictionary, a nerd is someone who is “unstylish, unattractive or socially inept person” and one who is devoted to “intellectual or academic pursuits” and some technology, while a geek is someone who is an “enthusiast or expert, especially in a technological field or activity”" :)



I am still at a loss. I think you are advocating two email addresses at two services. If, say, you are locked out of outlook then you can still access gmail for sending emails. But you still cannot read incoming stuff in outlook ????

A Recovery email address is, for example. where you have previously set another email address so outlook.com can send a code or single-use URL to it, to reset your outlook.com email password / MS account password

529742
529747

[NeilS]

I use a recovery email address with another provider to allow PIN codes and the like to be sent to that other email account in the event that I'm locked out of my primary email account/s for whatever reason. Among other things, my Internode email address is my recovery email address for my Google/Gmail account(s).

Text messages to my mobile phone number is another means of account recovery, but with the increasing number of data breaches (we got hit with both Optus and Latitude) there is no guarantee that you won't lose access to your mobile number in an attack on your accounts.

[r3nov8or]

...
Text messages to my mobile phone number is another means of account recovery, but with the increasing number of data breaches (we got hit with both Optus and Latitude) there is no guarantee that you won't lose access to your mobile number in an attack on your accounts.

Text messages/SMS are still offered by many organisations for account recovery codes and a second factor of authentication (2FA aka MFA), but it is on the decline for the reason you described. If you are able to activate Google Authenticator or Microsoft Authenticator on your mobile device at least for your most important accounts, do so, and also ensure you have to unlock your handset with a passcode or biometrics (e.g. face recognition or fingerprint). This form of 2FA/MFA is tied to the handset, not the phone number, so lessens the impact of phone number hijacking (although it is still immensely annoying!)