not receiving emails from subscribed threads

[ericg]

Hi,
I subscribed to a couple of threads but have not seen any notifications come through, I checked my email address and that is correct, I sent myself a couple of pm's and they arrived OK but no notifications on new posts.

can anyone suggest what I might be doing wrong or whatever, I use gmail.com for emails.

thanks in advance

Eric

[Midnight Man]

Did they (based on content perhaps) end up in your junk mail folder?

[ericg]

No, I check the junk/spam boxes and nothing there.
cheers...

[Acco]

First thing that comes to mind, is what frequency did you set the notifications to.

Cannot remember the exact frequencies available, but you may have them at weekly.

[ericg]

I set them to daily, but I'll double check that, however it has been more than a week since I set them.
I was hoping that an administrator could check that they are not going to my old email address.

[ubeaut]

Automatic Thread Subscription Mode was set to Do not subscribe.

I have changed this to Daily email notification.

If you still have a problem please let me know.

Cheers - Neil :U

[auscab]

I stopped getting email notifications from subscribed threads around the 5th Nov .
Ive gone and checked my settings twice and cant figure out why .

Rob

Mod edit. Reported to admin.

[Chrism3]

I get everything (about 8 threads) except Timber sales.

[ubeaut]

Hello Rob

Can't find a problem. Have reset your notifications to Daily. See how that goes.

Couple of questions:



Not trying to be smart...

But have there been any new posts in the subscribed threads since not receiving notifications?


Have you had any recent upgrades to your computer eg: windows update or similar?
Are you running any blocking programs like adblock, VPS or similar?
Have your spam filters been updated recently either by you or your service provider?


Currently waiting on a forum upgrade to latest version but haven't been able to get it done due to time and space constraints. Hoping to be able to get the guru to do it over the Christmas break but unable to get hold of him.

Give it a couple of days and let me know if the daily notification works. Please be sure there have been new posts in the subscribed threads before contacting me.

Cheers - Neil :U

[auscab]

Hello Rob

Can't find a problem. Have reset your notifications to Daily. See how that goes.

Couple of questions:



Not trying to be smart...

But have there been any new posts in the subscribed threads since not receiving notifications?


Have you had any recent upgrades to your computer eg: windows update or similar?
Are you running any blocking programs like adblock, VPS or similar?
Have your spam filters been updated recently either by you or your service provider?








Edit 11.03
Just checked notifications to daily and it was off . I remember setting that On weeks ago ??
Ill see what happens now.
Edit 11.07 In My subscriptions ,Subscriptions , Notifications are now ticked on . Below that some are ticked daily some ticked instant. They are all ticked though. all that was off.


Edit 11.37 PM Problem ?
In My subscriptions , subscriptions , I just went back to that page and checked since 11.07 PM, its all un ticked again !
There is no save changes option that I can see there either.

Edit 11.57 PM just went to General settings then to Default Thread Subscription Mode , then changed that fom Daily using email to instantly using email.








Thanks Neil.
yes there has been new posts in the threads.
No upgrades
No Blocking programs that I know of.
And no updates to spam filters that I know of .

I posted something on the Metal Work Forums recently and an email notification came through when a reply was posted.

Im still getting nothing from WW forums . Its been a while and Ive been lazy 1 , and the settings part of the forum is something I wander around in a bit lost sometimes . Getting a little better at it tonight though .

My guess is I may have accidentally pressed the "unsubscribe from all threads" option doing something on my phone while reading a forum email.
In settings, what do I look for to check that.

While checking my settings weeks ago I thought I ticked that on? Or turned it on somehow?

When I used the computer my emails come to, I had a blocking option with that email software. I dont use that computer now , much , so WWF emails were not blocked on that.
I haven't touched that computer for months.

And I don't know of any options for blocking emails that I open on my phone .
I can unsubscribe from some emails with that option , on my phone . But no blocking or bouncing that I know of there unfortunately.

Rob

[Acco]

Edit 11.03
Just checked notifications to daily and it was off . I remember setting that On weeks ago ??
Ill see what happens now.
Edit 11.07 In My subscriptions ,Subscriptions , Notifications are now ticked on . Below that some are ticked daily some ticked instant. They are all ticked though. all that was off.


Edit 11.37 PM Problem ?
In My subscriptions , subscriptions , I just went back to that page and checked since 11.07 PM, its all un ticked again !
There is no save changes option that I can see there either.

Edit 11.57 PM just went to General settings then to Default Thread Subscription Mode , then changed that fom Daily using email to instantly using email.




Rob, in your Subscriptions, after you’ve ticked the boxes, you have to scroll down and click on “Selected Threads” select an action then click Go.

And in General Settings, once you’ve selected an action you have to scroll down and click on “Save Changes”

Hope this clears it up for you

[auscab]

DJ you rippa :2tsup: .
I just went into selected threads and did that .
These things seem so obvious after your show a way .
Thanks . Hopefully that gets the emails going again.

I did the save changes in general settings last night .

Any idea if I send myself a PM as a test whether that will send an email out to me ?
seeing that I’m sending and recieving while I’m on forum ?

Rob

[auscab]

If any one reads this can you reply to this thread . Just write test .
So I can see if my email notifaictions are working .
Thanks
Rob

[Fuzzie]

Rob I'll reply, but the 'thread information' window says you are still viewing the thread. I don't think you will get a notification if you keep the thread open in another window.

[auscab]

Rob I'll reply, but the 'thread information' window says you are still viewing the thread. I don't think you will get a notification if you keep the thread open in another window.


Thanks for that Franklin.
1.10 pm
If you get a chance can you do another one.
Bit of a quiet time of the year on here isn’t it . Every one must be out hollidaying :)

I checked and nothing at 12.45 so ill shut everything down . Log off , and go do some work .
Check back in later .
Rob

[Fuzzie]

Trying again. :-)

[poundy]

also, it seems that the followed threads emails only get sent once a day (currently ~11am Sydney time) so don't stress until after lunch tomorrow :)

[auscab]

Thanks again Franklin.

Still no emails coming through from the forum.
As well as your reply here there was another later post on a thread , the 4x2 thread in General woodwork at 3.01.

All subscriptions are set at Instant . So I can see if one gets sent through asap.

All my other emails, ebay and business ones as well as the annoying ones keep coming as well as one from Metal work forums a week back.

Any other suggestions ?

[Fuzzie]

Well I got notification almost instantly. Poundy's reply arrived in my (gmail) inbox at 19:08 Qld time - the same timestamp as the post.

[auscab]

I'm Back in!
I cant believe the hassle Ive been through to get back on forum .
locked out twice, not from viewing signed, on but from replying or posting new threads. Except on Market place . I was waiting for email verification emails from forum that never arrived.

My problem was my internet provider Optus . What a pain in the butt they have caused. Turns out forum email was being sent to the spam folder , as Neil said back in post 9.

Optus just stopped receiving forum emails . I un spammed forum emails and nothing came through to the inbox after that.

I opened a new email address with Gmail today with the expert help from 18yo daughter.
And it worked!

Sure did a lot of hours learning about Optus and Webmail and passwords and trying all sorts of stuff out without a soloution.

Now to see if subscribed thread emails start arriving at the new gmail acc.

Rob

[apple8]

Oops, duplicate post.

[apple8]

Rather than start a new thread on the same subject I’ll add that I’m experiencing the same problem of not receiving email from subscribed threads. I’m first to admit that I sometimes overlook things but I’m pretty sure that the settings are right. I did turn them off while we were away and after resetting I haven’t received any since returning and I’ve checked junk/spam folders so any suggestions will be appreciated.

[ubeaut]

From Auscabs post #20 on 12 Feb 2019:


My problem was my internet provider Optus . What a pain in the butt they have caused. Turns out forum email was being sent to the spam folder , as Neil said back in post 9.

Optus just stopped receiving forum emails . I un spammed forum emails and nothing came through to the inbox after that.

I opened a new email address with Gmail today with the expert help from 18yo daughter.
And it worked!

Sure did a lot of hours learning about Optus and Webmail and passwords and trying all sorts of stuff out without a soloution.

Now to see if subscribed thread emails start arriving at the new gmail acc.

Haven't heard any more about this from Auscabs since his Feb post so guess it worked for him.

Seems a number of service providers have taken it upon themselves to pull what they reckon is spam from the recipients emails. Probably because they can recognize them as being auto-generated.

Put [email protected] on your email trusted list and if that doesn't work ask you service provider to put it on theirs. Failing all else get a gmail or other account not associated with your current service provider.

If that doesn't work then ????

We do have a forum upgrade coming, been coming since December last year but haven't quite been able to get it done yet. Hopefully if and when we finally get it done it may fix this problem but I doubt it.

It's almost invariably at the users end (that's you) and not ours. If it wasn't we would be inundated with hundreds and hundreds of complaints instead of the odd one.

Hope this is of some help apple8.

Cheers - Neil :U

PS Of course it's always possible that your apple 8 the email.
Sorry couldn't help myself.
:rotfl:

[auscab]

I did turn them off while we were away and after resetting I haven’t received any since returning and I’ve checked junk/spam folders so any suggestions will be appreciated.

I'd suggest that you DONT , what ever you do , change the email address the forum has for you while using the same server that may or may not be the problem. Test it by first swapping to a new email with a different server. Like Gmail or what ever.

I did that mistake to try and see if the forum would send a notification to a new email address,( same server ,Optus), to my home email rather than my work email. I was trying to find out what the problem was, Forum or Optus.

Once I changed it the forum wants a reply to an email verification it sends you to verify your new email address.

Optus was blocking forum emails, I didnt know this at the time. I couldn't unblock them and I wasn't getting the email for verification that was sent .

So I was Locked out and didn't know why , I didn't know if it was a forum malfunction or Optus. I was just locked out getting nothing .

Trying to get help by sending an email to [email protected] didn't work as I assume they weren't getting them because of Optus. That was trying with both my Home and work email address's. The penny hadn't dropped that both may not be getting through.

It wasn't until I changed to a Gmail account and typed that into the forum box ( locked out but still had some access) for emails to be sent to me that a verification email finally came through to my new Gmail account.

I never solved the Optus problem . I don't think it could be solved . They have made changes that have a lot of angry online mail being sent around on the Optus forum about Optus deciding what mail you get and don't get.

My new Gmail is not as good at forum notifications as Optus was when it was working . I only use the Gmail for the forum . Its sending me updates on threads I don't want . And an email about a new post can arrive hours after a new post was placed . Its a Pain that I'm putting up with . Maybe playing with the settings will stop the updates thing ?

Rob .

[apple8]

I'd suggest that you DONT , what ever you do , change the email address the forum has for you while using the same server that may or may not be the problem. Test it by first swapping to a new email with a different server. Like Gmail or what ever.
Rob .

Thanks, I gave this some thought overnight and changed the email address to a past provider that Is still active and see how that goes to eliminate the Apple servers from the equation. Strangely when I was waiting for the confirmation email, it showed one email in the box but nothing when opened then it showed two waiting, this time when opened it was there ??? I’ll see how it goes.

[apple8]

From Auscabs post #20 on 12 Feb 2019:



Haven't heard any more about this from Auscabs since his Feb post so guess it worked for him.

Seems a number of service providers have taken it upon themselves to pull what they reckon is spam from the recipients emails. Probably because they can recognize them as being auto-generated.

Put [email protected] on your email trusted list and if that doesn't work ask you service provider to put it on theirs. Failing all else get a gmail or other account not associated with your current service provider.

If that doesn't work then ????

We do have a forum upgrade coming, been coming since December last year but haven't quite been able to get it done yet. Hopefully if and when we finally get it done it may fix this problem but I doubt it.

It's almost invariably at the users end (that's you) and not ours. If it wasn't we would be inundated with hundreds and hundreds of complaints instead of the odd one.

Hope this is of some help apple8.

Cheers - Neil :U

PS Of course it's always possible that your apple 8 the email.
Sorry couldn't help myself.
:rotfl: :doh: so obvious you're a dad :D

Changing the email address to another provider worked. As far as I can see I am unable to whitelist as the emails are not being received from the apple servers, this suggests to me that they are blocking either the domain name or the email IP address. This would then infer that others with an apple email address are blocked too from receiving notification which would have been raised before but maybe there is not that many. Anyway it's working for me now so I am happy to leave it at that.

[Chrism3]

Automatic Thread Subscription Mode was set to Do not subscribe.

I have changed this to Daily email notification.

If you still have a problem please let me know.

Cheers - Neil :U

Neil,
I don't receive all my subscribed threads. I wonder if this is because if a daily notification exceeds a certain number then my ISP (iinet) treats them as spam?
Is it possible to publish the number of daily posts for each sub-forum, so that we can examine this possibility?
regards
Chris

[Chrism3]

From Auscabs post #20 on 12 Feb 2019:



Haven't heard any more about this from Auscabs since his Feb post so guess it worked for him.

Seems a number of service providers have taken it upon themselves to pull what they reckon is spam from the recipients emails. Probably because they can recognize them as being auto-generated.

Put [email protected] on your email trusted list and if that doesn't work ask you service provider to put it on theirs. Failing all else get a gmail or other account not associated with your current service provider.

If that doesn't work then ????

We do have a forum upgrade coming, been coming since December last year but haven't quite been able to get it done yet. Hopefully if and when we finally get it done it may fix this problem but I doubt it.

It's almost invariably at the users end (that's you) and not ours. If it wasn't we would be inundated with hundreds and hundreds of complaints instead of the odd one.

Hope this is of some help apple8.

Cheers - Neil :U

PS Of course it's always possible that your apple 8 the email.
Sorry couldn't help myself.
:rotfl:

placed a query with my ISP as follows:
" I am a member of a very large woodworking forum, which sends out daily updates to members subscribed to various sub-forums. I find that some of these daily updates often do not arrive, but the sender insists they were sent, and suggests that you are blocking them. My understanding is that if you regard something as spam, I will still receive it, but placed in the junk mail folder.

Can you tell me if this is correct, or are you blocking emails that I never see?

The sender is [email protected]



Thank you"



I spoke to them and they insisted they are not blocking anything - here is their reply:
"Hello Chris,

Thank you for your call about your email query, however as requested, this is a confirmation to state that you are not blocked on your webmail on our end.

If you have anymore inquries please give us a call.

Kind regards,

Howa Job
Customer Service Representative
iiNet Support




I

[poundy]

So I am still not seeing emails either, and I have not heard anyone confirm they HAVE seen an email?

- - - Updated - - -

So I am still not seeing emails either, and I have not heard anyone confirm they HAVE seen an email?

[A Duke]

HI,
Come to think of it, I have not had a newsletter in some time and I was getting up to 3 copies a time at one stage.
Regards

[apple8]

So I am still not seeing emails either, and I have not heard anyone confirm they HAVE seen an email?

- - - Updated - - -

So I am still not seeing emails either, and I have not heard anyone confirm they HAVE seen an email?

I’m receiving them since changing email address, sometimes repeated a minute apart with a duplicate post within the post separated by -Updated- as above.

[poundy]

would you mind passing me a copy of one? If possible, I'd like an unedited version so i can see the real mail headers as they arrived to you. my email address is <snip> (I'll edit this post in the next 23 hours to remove that :) )

[apple8]

would you mind passing me a copy of one? If possible, I'd like an unedited version so i can see the real mail headers as they arrived to you. :) )

Sent.

[poundy]

recieved ! Reply pending though

- - - Updated - - -

recieved ! Reply pending though

[Chrism3]

I am currently subscribed to 8 forums. All are set to report updates daily.
Those I do receive daily are:
Bandsaws
Wanted & wanted to buy
For sale on ebay etc

Those I do not receive are:
Timber Sales & milling equipment (last received 15 june)
Furniture, joinery, cabinetmaking ( last received 15 june)
Triton/GMC (last received 14 June)
Woodwork, Tools & machinery (last received 14 June)
Swap or Free (last received 21 feb)

My ISP is iinet and denies blocking anything.
I have just changed my email address to see if that makes a difference, but so far not - still with iinet though.

[poundy]

I did get the headers from the email that apple8 got, so I have some info, but haven't had a look to see if I think there's a reputation issue that are coming into play.... but Chrism3's experience seems to imply to me that there's something going wrong with only some of the messages being processed (eg a script not working consistently when it processes different parts of the staggered emailing)

[Chrism3]

I did get the headers from the email that apple8 got, so I have some info, but haven't had a look to see if I think there's a reputation issue that are coming into play.... but Chrism3's experience seems to imply to me that there's something going wrong with only some of the messages being processed (eg a script not working consistently when it processes different parts of the staggered emailing)

Poundy,
faulty script processing is one possibility, but another is that the one's I am not receiving are the larger volume ones, and my ISP may be blocking them on suspicion of being spam. My system is set up to tag incoming Spam but still deliver it. But I never receive any tagged spam, so my ISP's email filtering may not be working the way it is supposed to - i surely can't be the only person in Aus who doesn't get spam!!?
I have tried to press them on this point but so far have received a blank wall response.This is the reason I asked Neil for a breakdown of relative volumes in my earlier post above.
Chris

[poundy]

I am no expert on spam, but most times an appropriate SPF setup and IP address records should allow filters to know this is legitimate (but bulk) email. So I'd not really expect two different emails coming via the same path to your mail server to be classified differently; but it certainly is possible.

Anyway, below are the headers for a mail recieved to a standard mail account at the Internode mail system. You can see that the IronPort interpretation was this was spam, but it was still then delivered to the mailbox. The one thing that I would consider worth looking at is whether this reverse IP setup is causing issues:
209.95.48.51.static.midphase.com (HELO www3.ubeaut.com.au)


I would change the HELO to be
static.midphase.com rather than ubeaut unless you can get the PTR record altered, as that seems to be a most often reverse DNS check that this would fail.

Below the latest one is a header from my Hotmail account, from the last message I recieved from the forum (14 June). There's a different IP address stamping in there,
49.181.174.40, that might have been previously running the scripts or the website? Anyway, not sure it leads to much more enlightenment, but including it here for Steven and team for reference.

----------------------------------------------------------------------
X-default-received-spf pass (skip=trusted (res=PASS)) x-ip-name=150.101.137.141;
Received
from ipmail03.adl2.internode.on.net (unverified [150.101.137.141]) by mail.internode.on.net (SurgeMail 7.3i2) with ESMTP id 17107844-1927428 for <
cut-address@internet>; Fri, 02 Aug 2019 17:37:18 +0930 (ACST)
from 209.95.48.51.static.midphase.com (HELO www3.ubeaut.com.au) ([209.95.48.51]) by ipmailmx03.adl2.internode.on.net with ESMTP; 02 Aug 2019 17:37:11 +0930
from woodwork by www3.ubeaut.com.au with local (Exim 4.92) (envelope-from <[email protected]>) id 1htSae-00084M-Hf for
cut-address@internet; Fri, 02 Aug 2019 18:07:09 +1000

Return-path <[email protected]>
X-ironport-anti-spam-filtered true
X-ironport-anti-spam-result A0D0hwBO3/JbZDMwX9FIGh0CCwIFgWYCAYIkAQM/BUohEicKKoJ9R4h3ix0BgQiBOQGDDIoziVWCCwaESgIChBE5BQwBAwEBAgEBAgUcCwoFHQ4jDEIBAQEBAgEIAoUTDwEbCDggAgUEDw4CESIILAcVDASDAYEgYQ80pwKBHBOELQEDBoEAg16BB4ELixE+gUGEI4JvLAQYgQ9IPYI3glcCgSieRwkCgWI7gRaNZyMQgUiFCIodOJk8gUMcDghwfhpWgU8IgWkBhBWKZDAwAQkFD4JDgwVIhw8BgR4BAQ
X-ironport-spam Suspect-SPAM
X-ironport-av E=Sophos;i="5.56,253,1539610200"; d="scan'208";a="156050431"
To
cut-address@internet
Subject Reply to thread 'not receiving emails from subscribed threads'
X-php-script www.woodworkforums.com/dbseo.php for 61.69.84.166
From "Woodwork Forums" <[email protected]>
Auto-submitted auto-generated
Message-id <[email protected]>
Mime-version 1.0
Content-type text/plain; charset="UTF-8"
Content-transfer-encoding 8bit
X-priority 3
X-mailer vBulletin Mail via PHP
Date Fri, 02 Aug 2019 18:07:04 +1000
X-outgoing-spam-status No, score=0.0
X-antiabuse
This header was added to track abuse, please include it with any abuse report
Primary Hostname - www3.ubeaut.com.au
Original Domain -
cut-address@internet
Originator/Caller UID/GID - [501 508] / [47 12]
Sender Address Domain - woodworkforums.com

X-get-message-sender-via www3.ubeaut.com.au: authenticated_id: woodwork/from_h
X-authenticated-sender www3.ubeaut.com.au: [email protected]
X-rcpt-to <cut-address@internet>
X-spamdetect ****: 4.000000 IronPort detected Suspected Spam=14.0, IronPort SPAM scanned=-10.0
X-notascii charset=utf-8
X-langguess English
X-ip-stats Incoming Last 1, First 213, in=222, out=0, spam=0 ip=209.95.48.51

------------------------------------------------

Authentication-Results: spf=pass (sender IP is 209.95.48.51)
smtp.mailfrom=woodworkforums.com; hotmail.com; dkim=none (message not signed)
header.d=none;hotmail.com; dmarc=bestguesspass action=none
header.from=woodworkforums.com;
Received-SPF: Pass (protection.outlook.com: domain of woodworkforums.com
designates 209.95.48.51 as permitted sender) receiver=protection.outlook.com;
client-ip=209.95.48.51; helo=www3.ubeaut.com.au;
Received: from www3.ubeaut.com.au (209.95.48.51) by
VE1EUR03FT003.mail.protection.outlook.com (10.152.18.108) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.1987.11 via Frontend Transport; Fri, 14 Jun 2019 00:25:39 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:8B42145A79417BFCD8B2583B0DB6787E67040E8610B76C9A568212BD84C99DCE;UpperCasedChecksum:68E3CC2944E80DAFED34A965C8CAE965523C19AFEFF7C9C66A2008CF0140E738;SizeAsReceived:1196;Count:21
Received: from woodwork by www3.ubeaut.com.au with local (Exim 4.92)
(envelope-from <[email protected]>)
id 1hba28-00062H-FB
for brett_pound...

Subject: "snip" updateX-PHP-Script: www.woodworkforums.com/cron.php for 49.181.174.40From: Woodwork Forums <[email protected]>Auto-Submitted: auto-generatedMessage-ID: <[email protected]>Content-Type: text/plain; charset="UTF-8"Content-Transfer-Encoding: 8bitX-Mailer: vBulletin Mail via PHPDate: Fri, 14 Jun 2019 10:25:32 +1000X-OutGoing-Spam-Status: No, score=0.0X-AntiAbuse: This header was added to track abuse, please include it with any abuse reportX-AntiAbuse: Primary Hostname - www3.ubeaut.com.auX-AntiAbuse: Original Domain - hotmail.comX-AntiAbuse: Originator/Caller UID/GID - [501 508] / [47 12]X-AntiAbuse: Sender Address Domain - woodworkforums.comX-Get-Message-Sender-Via: www3.ubeaut.com.au: authenticated_id: woodwork/from_hX-Authenticated-Sender: www3.ubeaut.com.au: [email protected]: 21Return-Path: noreply@woodworkforums.comX-MS-Exchange-Organization-ExpirationStartTime: 14 Jun 2019 00:25:39.2588 (UTC)X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmitX-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmitX-MS-Exchange-Organization-Network-Message-Id: 4bd4747d-6daa-4368-811a-08d6f05ed3ecX-EOPAttributedMessage: 0X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0X-MS-Exchange-Organization-MessageDirectionality: IncomingX-Forefront-Antispam-Report: EFV:NLI;X-MS-Exchange-Organization-AuthSource: VE1EUR03FT003.eop-EUR03.prod.protection.outlook.comX-MS-Exchange-Organization-AuthAs: AnonymousX-MS-PublicTrafficType: EmailX-MS-UserLastLogonTime: 6/14/2019 12:23:15 AMX-MS-Office365-Filtering-Correlation-Id: 4bd4747d-6daa-4368-811a-08d6f05ed3ecX-Microsoft-Antispam: BCL:0;PCL:0;RULEID:(2390118)(5000113)(711020)(4605104)(610169)(650170)(8291501072);SRVR:VE1EUR03HT106;X-MS-TrafficTypeDiagnostic: VE1EUR03HT106:X-MS-Exchange-PUrlCount: 3X-MS-Exchange-EOPDirect: trueX-Sender-IP: 209.95.48.51X-SID-PRA: [email protected]: PASS

[Chrism3]

Poundy,
I'll let an expert deal with that, and I appreciate your efforts. I should point out that it's only daily updates that don't reach me, all other conversations take place normally - if I post to a thread i receive thread messages.
Chris.

[Chrism3]

I've just changed my address to gmail - will see if that makes a difference tomorrow.

[steven]

I've just changed my address to gmail - will see if that makes a difference tomorrow.

Hi there

I've moved forum mail back to amazon SES a short while ago. You should find your original address is ok :2tsup:

thanks

[poundy]

Hi there

I've moved forum mail back to amazon SES a short while ago. You should find your original address is ok :2tsup:

thanks
Whoa, there's the first emails I've seen in a while :)


Authentication-Results: spf=pass (sender IP is 54.240.8.242) smtp.mailfrom=forums.woodworkforums.com; hotmail.com; dkim=pass (signature was verified) header.d=woodworkforums.com;hotmail.com; dmarc=pass action=none header.from=woodworkforums.com;Received-SPF: Pass (protection.outlook.com: domain of forums.woodworkforums.com designates 54.240.8.242 as permitted sender)

[Chrism3]

Hi there

I've moved forum mail back to amazon SES a short while ago. You should find your original address is ok :2tsup:

thanks

'll see what happens with gmail tomorrow first. If Ok there I'll switch my email back and compare.
I

[Chrism3]

Nothing this morning via gmail, but it looks like there weren't any posts to my subscribed forums yesterday.

[Chrism3]

Nothing at all on gmail all day as at 21:42 - have the daily updates been sent yet?

[Chrism3]

Well Gmail doesn't look like the answer - 2 days and no daily updates. I'll switch back.

[Acco]

Have you tried deleting your subscriptions that are not working and then subscribing to them again?

[Chrism3]

Yes

[Acco]

Ok.

I’ll go back to your post with your list of subscribed forums and subscribe to each of them and see if I receive notifications and let you know the outcome later in the week.

[Chrism3]

Ok.

I’ll go back to your post with your list of subscribed forums and subscribe to each of them and see if I receive notifications and let you know the outcome later in the week.

hanks Acco - who is your ISP?
T

[Acco]

ISP is Telstra but I use Gmail for all of my emails, haven’t used Bigpond for years as I was getting lots of spam mail thus why I now use Gmail

[steven]

Emails are certainly being delivered to Gmail. Do you receive the instant subscription emails and any other forum related messages eg. from when i liked your message above?

Another possibility is the daily digest is broken. I few forum owners have reported issues with it, doesn't seem widespread tho. I'll need to look into this.

Something that might be helpful for us, from Gmail are you able to search for woodworkforums and let me know the approx date when you last received a message from WWF?

[poundy]

I am on daily notification emails and I got the update for this thread earlioer today, plus a couple of other active threads (I don't have any forum subscriptions so not expecting anything else). That's to hotmail account

[DSEL74]

I’m getting email notifications from the metalwork but not Woodworking forum.

[Chrism3]

Steven,
I got emails via Gmail for the 3 days I was on it, but no daily updates.
Chris

[Acco]

Emails are certainly being delivered to Gmail. Do you receive the instant subscription emails and any other forum related messages eg. from when i liked your message above?


Hi Steven

Not sure if you were directing this at me but I’ve always received emails to subscribed threads and PMs. I don’t receive emails for thanks/likes as I’ve disabled that option, I use the notifications at the top of the page for those.

I have only today subscribed to the forums in Chrism3 post that he said he wasn’t receiving to test the system so that I could say yes they work or no I didn’t get them and say hey we need to look further.

[Chrism3]

I got two daily updates this morning, Wanted and For sale on Ebay etc - two of the three I was receiving regularly. Still no sign of the missing five in my list above.
Acco, how did you go on gmail?

[Chrism3]

No updates this morning.

[steven]

No updates this morning.

Is there a chance you've read all the active threads before the daily digest is sent out?

[Chrism3]

Is there a chance you've read all the active threads before the daily digest is sent out?

Steven,
No, I've been keeping away from my subscribed forums. The only thing I have done (not yesterday or today) is look at my settings page to make sure that I am still subscribed. That page tells me if there has been activity that should result in a daily update the next day, but I haven't looked at any of the threads.
Chris
PS and its frustrating me that I have had to refrain from reading forums while this testing is going on!

[apple8]

PS and its frustrating me that I have had to refrain from reading forums while this testing is going on!

Would logging out before reading reading threads ease your frustrations? I’m guessing read threads work off your username being logged in.

[Chrism3]

Would logging out before reading reading threads ease your frustrations? I’m guessing read threads work off your username being logged in.

ood suggestion - I'd need Steven to confirm that.
G

[Acco]

No emails received

[Chrism3]

Note my last reply - whenever I post something the first letter gets shunted down a line when I type the second letter. Would this be due to my browser, or WWF? Does this happen to anyone else?

[Bohdan]

Note my last reply - whenever I post something the first letter gets shunted down a line when I type the second letter. Would this be due to my browser, or WWF? Does this happen to anyone else?

t has always happened to me.
I

[poundy]

I've never seen that offset first character. I'm using MS Edge on Windows 10.

[Chrism3]

No emails received

one received today here - that's none..
N

[Chrism3]

No emails received

wonder if its possible that new subscribers aren't subscribed, while members who subscribed some time in the past are OK?
I
I used to get all my updates, but I have unsubscribed and re-subscribed a few times when things stopped coming, in an attempt to re-start them.
Maybe subscribing is broken?

[Chrism3]

t has always happened to me.
I

o you use Firefox?
D

[Bohdan]

o you use Firefox?
D

es
Y

[Chrism3]

This is OK with Explorer, so must be Firefox somehow.
But I notice that it only seems to happen with a Reply with quote.

[Chrism3]

No updates received today.

[Chrism3]

No updates today

[poundy]

mine have been 100%

[Uncle Al]

I use Firefox and have had the dropped letter sometimes, but not this time.

Alan...

[Chrism3]

As I suggested, try it with Reply with quote.

[Chrism3]

mine have been 100%

oundy,
what did you do to change things?
I've changed email addresses, tried Gmail but no change. I haven't received an update since Wednesday.
So i really think the subscription service is partially broken.

P

[poundy]

I didn't change anything, but i've only been 100% since the last change Steven did (change the forum's email server to the AWS host). Before that i was 0%. Mail account is on hotmail.

[Chrism3]

Following Poundy's lead, i went looking for a Hotmail account. Seems Hotmail has been taken over by Outlook.com, although existing Hotmail addresses are being maintained. So i signed up for an Outlook.com account, and changed my settings to use that account. The result? today I received two daily updates, for Bandsaws and Wanted to Buy, which were two that I have been receiving. But no sign of the other missing five that I listed in post 35.

[Chrism3]

No emails received

Acco
Are you receiving daily updates yet?
Chris

[poundy]

But no sign of the other missing five that I listed in post 35.
I can't recall seeing posts in those sub-forums though, so that might just be because there was no update to give you?
Edit: as part of the "new posts" link on the forum, you get offered a "past 24 hours" search if there are no unread new items since your last look. The direct link is this one (https://www.woodworkforums.com/search.php?do=getdaily). Try that and see if there's any posts in the forums you are interested in to confirm if an email should have been sent to you for those...

[Chrism3]

Poundy,
I look at my Settings page, which shows my subscribed forums and the last post to each. It tells me I should have received at least 3 other updates due to posts yesterday.
Chris

[Acco]

Acco
Are you receiving daily updates yet?
Chris

No I haven’t received anything, still get emails for PMs.

I look at the forums everyday and I also mark the forums as read via Forum Action in the main header bar at least twice a day so that may impact on why I haven’t received and daily updates

[Chrism3]

No I haven’t received anything, still get emails for PMs.

I look at the forums everyday and I also mark the forums as read via Forum Action in the main header bar at least twice a day so that may impact on why I haven’t received and daily updates

That's right, you are only supposed to get updates for forums you haven't looked at.
I got one today, but it wasn't one of my 5 non-functioning ones.

[Chrism3]

Steven,
I have now tried 6 email addresses through 3 email providers, and am only receiving daily updates for 3 of my subscribed forums.
I can only reasonably conclude that for some reason the other 5 are not being sent. We don't know the extent of this problem, since few members reach this thread. But since at least some members are receiving theirs, my suspicion is that some part of the subscription service has broken down.

Is there any way of checking to see if my missing updates were in fact sent?
Chris

[steven]

That's right, you are only supposed to get updates for forums you haven't looked at.
I got one today, but it wasn't one of my 5 non-functioning ones.

Hi there

Can you let me know what forums make up the 5 that don't appear to work?

thanks

[Chrism3]

please see post 35

[Chrism3]

no updates today

[Chrism3]

It remains the case that I have not received updates from the following subscribed threads:
Woodwork Tools & Machinery last received 14/6/2019
Swap or Free last received 21/2/2019
Triton/GMC last received 14/6/2019
Furniture, Joinery Cabinetmaking last received 15/6/2019
I do receive updates from 5 other subscribed threads.
No explanation has been forthcoming.

[poundy]

ok so the difference is that those are actually forums not threads. Perhaps the team can see if the logic or method of triggering those is different between a thread and a forum?

[Chrism3]

I may have used incorrect terminology. The ones I do get regularly are
Bandsaws
Wanted & wanted to buy
For sale on ebay etc
Plus Member's transport but that is only infrequent because of few postings.

I get all threads when I post to them, plus PM's.

[Chrism3]

I take it that after many months there is still no explanation as to why I receive daily updates for 5 or 6 sub-forums, but not for others that I am subscribed to?
See post 89 above.

[rwbuild]

Why don;t you just check those forum when you log in, problem solved, bigger things to worry about than your personal notifications at the moment

[Chrism3]

Throughout the lengthy period that I have been missing daily updates (see earlier posts above) for most of my subscribed forums, I have been regularly receiving three. Now they appear to have stopped:
Wanted and Wanted to Buy - last date 3 July
For sale on ebay etc - last date 25 June
Bandsaws - last date 3 July.

Have there been any system changes that might have inadvertently caused this?
My ISP denies any blocking, and since iinet is a major supplier any blocking by them would presumably affect lots of members.

[rwbuild]

Post #93

[Chrism3]

Thank you for the thoughtful reply.

[Chrism3]

I got my first daily update today since 3 july, (but only for one forum). Did something change in the system?

[ubeaut]

Been a ship load of shifting and changing in the back room. But not sure what in the last day or so.

Don't get too carried away Chris. It could all go back to the way it was for you, without any notice. :dunno:

[ubeaut]

Just had a look and nothing has changed in the last month that would effect the updates.

Maybe it's just a lucky one that squeezed through your service providers security.

[steven]

Nothing we're doing over the weekend will have an impact on email. Will be in touch @Chrism3 the blacklist issue you're having is a bit odd, i'd still like to get to the bottom of it.