View Full Version : Am I being unreasonable?
Bowdo
23rd September 2005, 12:29 AM
I've had an infuriating expeience with a dishwasher from a well known up-market German brand. For the second time in two years, the circuit board has short circuited because a bloody cockroach has used it as a camp site.
Had the serviceman out today to quote $360 to repair it (again). I expressed my amazement that the circuit board wasn't protected by a plastic guard or something similar. His response was to 'go speak to the german engineers'.
Phoned the company - they said it was designed for German conditions (don't they have cockies over there?) and basically tough luck.
I didn't want to pay for the service call till the issue was resolved more satisfactorily but SWMBO handed over $92. and it will be another $360 to repair.
Has anyone else hade anything like this? Be interested to know what others think.
bennylaird
23rd September 2005, 08:05 AM
My LG died after a week before warranty ran out, dry joint so board replaced. Another week and I would have been up for the new board.
Looks like the engineer had his timing wrong.
Washing machines from the land of the long white cloud (and the best Sav blanc) are much better designed. They blow their boards after warranty runs out and then keep doing it regularly at about $200 a go plus call out.
Just have to live with the fact white goods are tempory devices these days. If you inhereit on oldy Hang onto it.........
ozwinner
23rd September 2005, 09:04 AM
Cockies dont trouble my dishwasher, well maybe a little.
She just stomps on them.
And I dont get the bill for a new circuit every year either.
Al :D
Wood Borer
23rd September 2005, 09:12 AM
I'm with Ozwinner - my dishwasher catches cockroaches (especially the nice big juicy ones) to feed to the pets we are baby sitting.
Clean dishes, cockroach free house, lower power bill, a bit less noise pollution and happy tree frogs - definitely no expensive repair bills. :cool:
meerkat
23rd September 2005, 09:26 AM
hey Bowdo don't start me :(
We moved into our new house and got an LG Dishwasher and front loader.
The front loader couldn't take more than 2 towels at a time. After the guy came out and like 4-6 weeks later (to his credit) he replaced pretty much everything except for the frame.
The dishwasher, welllllll had the pump replaced coz it would just stop pumping. THere was a "Manufacturing Fault" apparantly (yeah right) now every 6 or so washes the little sh#@ does the same thing.
Oh yeah I forgot, our 90cm SM$G oven, when shutting down there is a grinding noise from the fan sometimes. It's new too:eek:
The real funny thing is that I picked up an old Grundig (weve always called it a radiogram, radio/record player) from my parents, it's like 40 years old, uses valves, I managed to bounce it a couple of times in the trailer on the way home. Turn it on, sweeeeet works like a charm.
Gumby
23rd September 2005, 09:30 AM
I had a Meile tumble dryer which was one of those that collected the water from the clothes in a tray rather than venting out the moist air like normal dryers. It was mounted under a bench but when it was on, you could see condensation behind the control panel. Eventually it burnt out or rusted out and cost hundreds to replace. That happened twice in the space of 4 years so we sold it with the house, since it was built in. I'd never get another one although the Meile D/washer we have here is very good.
The trouble with those expensive brands is the cost of parts. :eek:
Slavo
23rd September 2005, 09:34 AM
And I dont get the bill for a new circuit every year either.
But if you dont treat them right they will blow a fuse and all hell breaks loose
Andy Mac
23rd September 2005, 09:40 AM
Have an AEG dishwasher made in Germany, and and so far ...touch wood... the main hassle (besides not understanding the stupid "international" logos for operation) was a cracked plastic tank. Second real problem was leaking at the tap under the sink, recently fitted by a plumber. I tightened it, changed washers, applied sealant, then changed the hose, but still ruining the new kitchen cupboards. Eventually I got a mirror and a torch attached to my trained snake, and bugger me if the new brass tap doesn't have a leak through the side!:eek: A localised weak spot in the casting, which p%$$es water just above the fitting.
I guess the tap won't cost much to replace, but shame about the cupboards...
bennylaird
23rd September 2005, 09:42 AM
Other problem is you are stuck with the old model, should be like white goods, swap them when they play up and refuse to do the job?
(don't hit me woman, only joking!!!!!!!)
Anyone seen my medicare card????????
JDarvall
23rd September 2005, 09:46 AM
But if you dont treat them right they will blow a fuse and all hell breaks loose
They blow their fuses anyway, no matter how you treat them. Something to do with that time of the month,,,,or the weather ,,,,or the tides,,,, or if her aynus is lined up with Uranus ....something like that ....I don't know , :confused: ....
Barry_White
23rd September 2005, 10:56 AM
My brother-in-law had a mouse pee on a circuit board in his ducted air conditioning system and was up for a bill of $450.00. The company refused to cover the cost.
Bowdo
23rd September 2005, 12:04 PM
Thought I'd let you know I had a very satisfactory resolution from the well known up-market German manufacturer - i pay for labour and they pay for the CB, even though it's out of warranty. Can't complain about that. Deserves a pat on the back for good customer service. :) :) :)
ptc
23rd September 2005, 12:09 PM
How about $91.00 for replacement foil and cutter for my
Braun Razor !!!
echnidna
23rd September 2005, 01:49 PM
Serves yerselves right fer buying imported crap ;) ;)
Ashore
23rd September 2005, 02:03 PM
Got a NZ fisher P dish drawer and the seal leaked
Eaten by roaches , they didn't have them in NZ replaced with aussie roach proof seal , but four yrs later wireing failed cause it had gotten wet at some stage , so they took it away and replaced wireing and body as some rust spots had appeared all at no cost to me
Have a washing m/c same brand and a freezer and no probs had German dishwasher before but never again.
The trouble with life is there's no background music.
Russell
bennylaird
23rd September 2005, 02:06 PM
My Fusher and Parkle washing maching was place on the nature strip for rubbish removal day. Some silly b........ picked it up. Wish him luck lol, was on it's 4th processor board at $190 a go.
Zed
23rd September 2005, 02:54 PM
its nice to have a lovely stainless steel "yard statement / garden furniture" innit ???
get the valve and relay models boys.
Ive got aussie made hoover fridge and washer (the dishwasher is a whirlpool) and they are unkillable, we had a grinding noise in the washing machine once and we though bugger! its dying, we'll use this as an oppotunity to get a front loading stainless meile (or something) but before we did we got in the repair man to have a look. he had a look and poked his head underneath - seems the plastic cockroach bait was caught on the axle and it was being turned with the washing! didnt we look dumbo? 2 yrs later its still powering along.
get the valve and relay models boys. get the valve and relay models... cct boards are fine in areas such as the north of germany where its cold enough to freeze a monkeys nads but here in aussie where roaches, mice, rats and assorted vermin make thier home its not on. the tracks on cct boards are only a mm apart at most so if a roach poops on it you're up the ppop... so to speak.
Bodgy
23rd September 2005, 03:22 PM
Absolutely Zed.
We've had the same old dishwasher for 12 years. 2 service visits, one to remove a dead mouse and the other to replace a pressure valve.
Unsophisticated as buggery, but just goes on and on. Its copes with abuse too, I refuse to pre wash the dishes, just stick em in (whats the point in a dishwasher if you wash em first?). Doesn't complain, just needs filters cleaned occasionally.
Zeds right on, the Oz kitchen is no place for delicate. high tech circuitry. Even the service guy said as much and advised stay with the crude Oz manufactures.
A bit like the Sukhoi fighter that 'crashed' at the Paris Airshow. Wheels refused to come down and it belly landed. After the show the Russians just lifted it up with a crane, manually lowered the wheels, fuelled up, the pilot hopped in and off he flew to the Motherland.
The Seppo spectators refused to believe what they had just seen happen. Not possible they said.
bitingmidge
23rd September 2005, 03:32 PM
Zeds right on, the Oz kitchen is no place for delicate. high tech circuitry.
... and it's certainly no place for a BLOKE!!!! :eek: :eek: :eek:
What ARE you people on???
P
:D :D :D
graemet
23rd September 2005, 04:37 PM
Geez, I suppose there's duds in every batch, but, touch lots of wood, I've had the same Fusher nd Pickle washing machine, dryer, fridge and freezer for over 13 years or so with only one service call (on the washer which had a bit of wire stuck in the outlet stopping the impeller) in all that time. Inherited an ASEA dishwasher with the house which is also 13 years old and still works although it's better to wash up in the sink, quicker and saves about a swimmingpool full of water. http://www.woodworkforums.ubeaut.com.au/images/icons/icon11.gif
Cheers,
Graeme
Bodgy
23rd September 2005, 04:51 PM
... and it's certainly no place for a BLOKE!!!! :eek: :eek: :eek:
What ARE you people on???
P
:D :D :D
I'm on the end of a pen, which is writing out a cheque to the service guy!
Greamet - thats the key. 13 yrs old. The NZ and the Asian brands have moved on, the Email brands still evidence the best techology to come out of the 1960's
kiwigeo
23rd September 2005, 06:09 PM
I'm with Ozwinner - my dishwasher catches cockroaches (especially the nice big juicy ones) to feed to the pets we are baby sitting.
Clean dishes, cockroach free house, lower power bill, a bit less noise pollution and happy tree frogs - definitely no expensive repair bills. :cool:
I go one better.....Ive chucked away my dishwasher. These days I let the cockroaches clean up the plates and then I just stick 'em straight back in the cupboard.
kiwigeo
23rd September 2005, 06:12 PM
My Fusher and Parkle washing maching was place on the nature strip for rubbish removal day. Some silly b........ picked it up. Wish him luck lol, was on it's 4th processor board at $190 a go.
Nice (but pathetic) attempt at sounding like a kiwi there Benny...ya gotta work on your vuwel sounds though mate :D
Had the same experience with my F and P washing machine. Those processor boards constitute 90% of the total cost of the machine. Went and bought myself an ASKO and havent had any trouble with it for last 3 years.
nik
23rd September 2005, 08:57 PM
My grandfather bought an ASKO well over 10 years ago and it has been one hell of a good dishwasher. Only one problem (caused by my grandmother, she put in dishwashing liquid instead of dishwasher powder) and that was the wiring harness had to be replaced, $400. However, I think she was charged an awfull lot because she had to pay for an apprentice that just sat around watching. She was told though that it is very uncommon for an ASKO to need that kind of repair. Anyway, we have just bought an ASKO dishwasher and it is great! It's got this power spray thingy and we decided to put it to the test, burnt on rice on a stainless steel pot, chucked her in over the power spray, put it on the intensive wash and she comes out spotless. In my opinion the ASKO is well worth the extra dollars.
Nik.
Iain
24th September 2005, 09:37 AM
We have all Blanco kitchen appliances, booootiful, work well and haven't missed a beat, Effen-p washing machine is OK but SWMBO doesn't like it(she also overloads it).
Worst I have had is GE, every single appliance died, except the Washing machine which was a rebadged Hitachi.
My Chinese abacus is good too, never missed a beat and is deadly accurate.
bennylaird
26th September 2005, 08:46 AM
Nice (but pathetic) attempt at sounding like a kiwi there Benny...ya gotta work on your vuwel sounds though mate :D
I've been teaching Kiwi sailors for the last 7 years and slowly picking up the language. I will be teaching over there next year so I know the basics.
Like the Chilly Bin is the place to start......
ANd if the woman is handing out the beer ask for half a dozen or you may get slapped????
Daddles
26th September 2005, 10:40 AM
I've had the same Fusher nd Pickle washing machine, dryer, fridge and freezer for over 13 years
That's one heck of a machine. I guess they use the heat exchange from the fridge and freezer to dry the clothes do they?
Richard
bsrlee
26th September 2005, 07:49 PM
Mate lves in the 'Inner City' area & has problems with 'roaches invading his electrics - he recons he will seal the next lot in RTV silicone rubber, then watch the little B's P on that. :cool: