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rrich
16th September 2014, 09:21 AM
I don't know if Wixey Digital Readout products are available to you blokes.

I had purchased a digital readout for my Grizzly jointer / planer combination machine through the Internet. (12" / 305 mm) The readout recently failed and I contacted the manufacturer / seller.

1 PM Thursday - E-mail to Barry Wixey explaining the problem through the web site.
3 PM Thursday - Barry responds with a question. (i.e. How many volts? And mailing address?)
7:30 PM Thursday - I respond with volts and address.
3 PM Monday - A new digital readout arrives via United States Postal Service


Without a doubt the most outstanding service I've ever received for an originally placed Internet order.


There are a lot of other digital readout companies out there. However when you need service, and based upon experiences from others, Wixey is second to none.

NCArcher
16th September 2014, 09:38 AM
Thanks Rich. It's always good to hear about excellent service. We do have Wixey here in Aus. I have one on my router lift. Brilliant.
Never had a problem so haven't had to communicate with Wixey but I won't hesitate to do so now.