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tapatalktester
11th September 2013, 06:36 PM
Hi admin,

This is tester from tapatalk team.
Some user have reported notification issue on this forum and we are looking into it. Can you help providing any section we can try some testing post? Thanks!


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William@tapatalk

ubeaut
11th September 2013, 11:52 PM
What is wrong with this section?

Give it a go here and see what happens. Posts will not be moderated but will be watched with interest and deleted if not above board.

Neil Ellis
Administrator

tapatalktester
12th September 2013, 02:18 PM
What is wrong with this section?

Give it a go here and see what happens. Posts will not be moderated but will be watched with interest and deleted if not above board.

Neil Ellis
Administrator

Thanks!

Some user reported an issue in tapatalk notification on this forum so we are trying some posts here to replicate his issue.


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William@tapatalk

johnredl
12th September 2013, 03:12 PM
Great ur both here!

I've noticed that when I access WWF via tapatalk, I can't seem to get to my subscribed topics from my iPhone's notification screen (the down swipe screen). This function seems to work fine when I use the tapatalk forum. When I press on a subscribed link I get this message:

285046

It doesn't seem to make a difference if I'm using wifi or 3G/4G networks.

steven
12th September 2013, 03:24 PM
Hey William I noticed this a week or so ago. I reinstalled tapatalk on this forum and still get the blank screen after attempting to load the website on my phone. It's running fine on several other forum sites we run, just haven't had a chance to investigate it here.

regards
s

johnredl
12th September 2013, 04:15 PM
FYI William, I didn't get that last reply.

tapatalktester
13th September 2013, 02:27 PM
Great ur both here!

I've noticed that when I access WWF via tapatalk, I can't seem to get to my subscribed topics from my iPhone's notification screen (the down swipe screen). This function seems to work fine when I use the tapatalk forum. When I press on a subscribed link I get this message:

285046

It doesn't seem to make a difference if I'm using wifi or 3G/4G networks.

Yes we've noticed that the notification is not working in this forum and our plugin engineer is checking this issue.

About the "subscribed link" issue, just want to confirm if I understand you correctly: you meet that issue on this forum or our support forum?

ubeaut
13th September 2013, 04:17 PM
Using Tapatalk on Samsung android phone and don't have a problem.

I know it's not Tapatalk but can you log onto the forms without Tapatalk maby via google or just entering woodworkforums.com into the address line. this will (should) automatically load the default forum skin. See if you have the same problem with this one as with Tapatalk.

Might help to narrow it down if the problem is on both then it may be a forum problem and not a Tapatalk one.

Cheers - Neil :U

tapatalktester
13th September 2013, 06:27 PM
Test reply


Sent from my iPhone using Tapatalk

tapatalk1
13th September 2013, 06:35 PM
Test reply


Sent from my iPhone using Tapatalk

Test reply @tapatalktester


Sent from my iPhone using Tapatalk

tapatalktester
13th September 2013, 06:37 PM
FYI William, I didn't get that last reply.

Can you get notification from my reply now?


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[email protected]

johnredl
14th September 2013, 07:35 PM
Nope, I didn't get those messages.

I got a notification about a thread on the 'for sale' heading (I'm subscribed to the for sale section). But when I clicked on it I got the same network error message.

johnredl
14th September 2013, 07:39 PM
Actually, I just went into the unread link and tried to click on a thread in the 'nsw auctions' section and got the same message...

DJ’s Timber
14th September 2013, 08:35 PM
Actually, I just went into the unread link and tried to click on a thread in the 'nsw auctions' section and got the same message...

The Auctions section doesn't work with Tapatalk due to the format, you need to use a browser for the Auctions.

johnredl
14th September 2013, 09:06 PM
Right. Thanks. Is it likely to change, or is it not possible?

ubeaut
15th September 2013, 02:27 AM
G'day John - Just went to the Auctions section via TapaTalk and after waiting a full 5 minutes for a thread to load, I switched to google and loaded the forums with the default mobile skin and it took less than 3 seconds to load the same thread in Auctions, photo's and all.

Cheers - Neil :U

johnredl
17th September 2013, 09:10 PM
FYI, were still problem solving. There's a thread in the tapatalk forum that were also using

tapatalktester
17th September 2013, 09:12 PM
FYI, were still problem solving. There's a thread in the tapatalk forum that were also using


Can you get my reply notification now?


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William@tapatalk

johnredl
17th September 2013, 09:56 PM
I got this one, but no one else has replied to any of my other subscribed topics, and the 1 other topic titled 'FREE Jarrah Flooring Emerald' (which I think is in the marketplace or free giveaways section) gave me the network error.

Incidentally, I've also noticed that if you invert the colours on the app, the date format becomes a bit skewed!

tapatalktester
18th September 2013, 02:09 PM
I got this one, but no one else has replied to any of my other subscribed topics, and the 1 other topic titled 'FREE Jarrah Flooring Emerald' (which I think is in the marketplace or free giveaways section) gave me the network error.

Incidentally, I've also noticed that if you invert the colours on the app, the date format becomes a bit skewed!

Can you get me a screenshot of the color issue?


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[email protected]

johnredl
18th September 2013, 02:21 PM
I got this message via the notification screen

johnredl
18th September 2013, 02:24 PM
http://img.tapatalk.com/d/13/09/18/e8uqage8.jpg

The year and day are backwards

johnredl
25th September 2013, 09:21 PM
Thanks for fixing those issues William. I haven't had any problems since. Love the new tapatalk update.

johnredl
25th September 2013, 09:43 PM
Actually, it's still happening!

Is the new auctions section working now? I went to: tabbed for tapatalk, auctions. I got a listing of all the threads (within seconds), and when I clicked on a thread got the network error. I know you said previously that it wasn't working, but I wasn't sure if it's been fixed since.

Ta :)

steven
25th September 2013, 09:46 PM
Actually, it's still happening!

Is the new auctions section working now? I went to: tabbed for tapatalk, auctions. I got a listing of all the threads (within seconds), and when I clicked on a thread got the network error. I know you said previously that it wasn't working, but I wasn't sure if it's been fixed since.

Ta :)

Only the forum part of the auctions will work with tapatalk. Things like bidding and maybe even listing items wont.

regards
steve

johnredl
25th September 2013, 09:48 PM
Only the forum part of the auctions will work with tapatalk. Things like bidding and maybe even listing items wont.

regards
steve

Ok. So I should be able to view the thread titles, but opening them probably won't work?

steven
25th September 2013, 09:53 PM
Ok. So I should be able to view the thread titles, but opening them probably won't work?

I'd have thought so, unfortunately I haven't been able to use tapatalk on her for a few weeks so I can't test to confirm it.

johnredl
25th September 2013, 09:54 PM
Poo...I find tapatalk far easier to use on my mobile device than the web page...

ubeaut
25th September 2013, 11:59 PM
Have you tried using the Default Mobile Skin yet. As suggested a couple of times.

That will be the blue and white one that work just fine and almost instantly.

:U

johnredl
26th September 2013, 03:17 PM
Have you tried using the Default Mobile Skin yet. As suggested a couple of times.

That will be the blue and white one that work just fine and almost instantly.

:U

Yes, I've tried all 4 mobile skins (the red & white, the inverted colour, the blue & white & the inverted colour).

I can view the new auction's thread menu, but when I click on a topic I get the network error message. I've tried clearing the tapatalk cache.

DJ’s Timber
26th September 2013, 04:02 PM
Yes, I've tried all 4 mobile skins (the red & white, the inverted colour, the blue & white & the inverted colour).

I can view the new auction's thread menu, but when I click on a topic I get the network error message. I've tried clearing the tapatalk cache.

Neil is talking about the mobile skin via a browser such as Safari or Chrome not through TapaTalk.

Here's a couple is screenshots to show what he means.

http://img.tapatalk.com/d/13/09/26/ezupupam.jpg http://img.tapatalk.com/d/13/09/26/a7yvase6.jpg http://img.tapatalk.com/d/13/09/26/9y5age9a.jpg

johnredl
27th September 2013, 02:37 PM
Ok, problem was that I wasn't getting the mobile site on my iPhone, only the full site. I ended up clearing history & cookies. Now it's working.

I'm now getting the above look, but the pics aren't opening. Do you know if this is a setting I need to change?

ubeaut
28th September 2013, 10:52 AM
I have checked your profile and there is no reason why the pics shouldn't show.
Make sure you are logged in or you will only see a few images.

To log in scroll to the bottom of the home page and you will find the login link just above the Copyright stuff.

Some people are not putting pics on to the Auction site properly and these are not coming up on mobiles.
Main culprits are those who just dump their pics in as thumbnails instead of inserting them into the post via the paperclip. Seem to be prevalent in the Timber sections but it's a bit across the board.

Attachment added below for you to see if it works. Tested and works for me.

Hope this is of some help.

Cheers - Neil :U
287260
Test attachment.

johnredl
28th September 2013, 04:10 PM
Strange, the test pic is fine.

Sorry to be difficult, it just used to be super easy to use tapatalk. In fact I don't actually remember the last time I've used the web site!

Thanks for ur help.

johnredl
29th September 2013, 10:08 PM
I have checked your profile and there is no reason why the pics shouldn't show.
Make sure you are logged in or you will only see a few images.

To log in scroll to the bottom of the home page and you will find the login link just above the Copyright stuff.

Some people are not putting pics on to the Auction site properly and these are not coming up on mobiles.
Main culprits are those who just dump their pics in as thumbnails instead of inserting them into the post via the paperclip. Seem to be prevalent in the Timber sections but it's a bit across the board.


This is an example of my device not opening pics. Is this an example of what you mean?

http://img.tapatalk.com/d/13/09/29/9e6etuze.jpg

When I press on the paper clip nothing happens, there's no hyperlink associated.

Also, using the mobile site, how can I view my subscribed topics? I've had a look, and unless I've got 'website blindness' I really can't find them!

Again, sorry. I know that the site is free and that you do a great job to keep it running, it's just increasingly frustrating when mobile access is difficult. If I waited to go to a desktop to view the site if never be on WWF (at least my questions would end!!)

ubeaut
29th September 2013, 11:26 PM
Easiest response for the pic thing is that those pics were not properly inserted into the post. It appears that many are just being dumped into posts rather than being placed via the paperclip.

I have inserted a pics below via the paperclip and will insert another in a following post via the inline (bumped) method.

287532

ubeaut
29th September 2013, 11:29 PM
Same pic inserted via the dumped method.
287536287535

Both will show on laptop or regular computer but not necessarily on an android device in either default mobile skin or Tapatalk.

johnredl
29th September 2013, 11:55 PM
Ok. Can c them on tapatalk, will try mobile website now.

johnredl
30th September 2013, 12:02 AM
Sorry, but I can't find this topic on the mobile site using my iPhone 5, with ios7 software. I have a huge listing of forums, which is great, can view pm's, my profile, etc...I just can't see my participated/subscribed topics!

ubeaut
30th September 2013, 12:04 AM
As for the subscribed threads.

On my android device (Samsung - couple of years old now) very top right side of screen next to the address line (above the forum logo, etc) there is an icon that looks like 2 sheets of paper. Tap this and you should get a subscribe page.

You need to try tapping everything to find out how it works.

You using the paperclip won't do a thing. It is the person putting the photo(s) on who needs to place the pics on the page who needs to place them via the paparclip.

Nothing I can do about that other than go through every post and edit them all individually and that isn't going to happen.

To see one that's been done properly have a look at 8 Spokeshaves in the Auctions section or Stanly No 51 which I edited the pics in and let me know if they work for you.

Cheers :U

johnredl
30th September 2013, 12:09 AM
[QUOTE=ubeaut;1701974]As for the subscribed threads.

On my android device (Samsung - couple of years old now) very top right side of screen next to the address line (above the forum logo, etc) there is an icon that looks like 2 sheets of paper. Tap this and you should get a subscribe page.

You need to try tapping everything to find out how it works./QUOTE]
Here are a couple if screen shots.

http://img.tapatalk.com/d/13/09/29/jerujydy.jpg
http://img.tapatalk.com/d/13/09/29/ezyzesus.jpg

The square box was navigated to by clicking on the icon next to the search icon.

ubeaut
30th September 2013, 01:55 AM
As I said John "You need to try tapping everything to find out how it works."

Try clicking on the star next to New Thread or New Post. That should also bring up the subscribe page.

:U