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doublejay
12th May 2005, 11:20 AM
This is so priceless, and so easy to see happening, customer service being what it is today. A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been $0.00, now is somewhere around $60.00. A family member placed a call to Citibank:

Family Member: "I am calling to tell you that she died in January."

Citibank: "The account was never closed and the late fees and charges still apply."

Family Member: "Maybe, you should turn it over to collections."

Citibank: "Since it is two months past due, it already has been."

Family Member: So, what will they do when they find out she is dead?"

Citibank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"

Family Member: "Do you think God will be mad at her?"

Citibank: "Excuse me?"

Family Member: "Did you just get what I was telling you - the part about her being dead?"

Citibank: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:

Family Member: "I'm calling to tell you, she died in January."

Citibank: "The account was never closed and the late fees and charges still apply."

Family Member: "You mean you want to collect from her estate?"

Citibank: (Stammer) "Are you her lawyer?"

Family Member: "No, I'm her great nephew." (Lawyer info given)

Citibank: "Could you fax us a certificate of death?"

Family Member: "Sure." (fax number is given)

After they get the fax:

Citibank: "Our system just isn't setup for death. I don’t know what more I can do to help."

Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."

Citibank: "Well, the late fees and charges do still apply."

Family Member: "Would you like her new billing address?"

Citibank: "That might help."

Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."

Citibank: "Sir, that's a cemetery!"

Family Member: "What do you do with dead people on your planet?

Iain
12th May 2005, 02:56 PM
I believe this, when my Mother died some years ago we continued getting letters from Readers Digest telling us (Mother) that she had been selected to win umpteen squillion dollars and that she had notified them that she wished to enter by mail.
Strange place this afterworld were the postal service exceeds the capabilities of our mortal Australia Post.
I should have asked to see the stamp.

LineLefty
12th May 2005, 04:11 PM
On the otherside,

My Mum (who works for a bank) once lent a n 18yr old guy $40k to buy a nice shiny new XR8. She didnt want to lend him the $$ but commercial pressures forced her hand. He didnt pay the first payment, so she calls him up with an "i-told-you-so" attitude only to find out that he wrapped it around a pole on the day he picked it up killing himself, and his best mate. :(

Iain
12th May 2005, 05:09 PM
On the otherside,

My Mum (who works for a bank) once lent a n 18yr old guy $40k to buy a nice shiny new XR8. :(
Don't you have power restrictions on cars for P platers in WA?

LineLefty
12th May 2005, 06:16 PM
This was a few years ago, but no we still dont have restrictions. Although my first car was a Suzuki Mightyboy so I think I would have been ok. Unless there was a lower limit. I.e must be above 690cc :)

ozwinner
12th May 2005, 08:20 PM
Don't you have power restrictions on cars for P platers in WA?
Not in Vic any more either sad to say.
A p plater can go and buy a whopping great big V8.

Al :eek: :confused:

Iain
12th May 2005, 09:32 PM
But not drive it legally, regretably, unfortunately this is extremely hard to police...........

soundman
12th May 2005, 10:44 PM
Lefty mate I beat you on that one.
My second car was a Honda "Z", 356 cc of raw power :eek: . Redlined ar 9000rpm & weighed 580kg dry.
I know several blokes whos saw bench weigh more than that.

Daddles
12th May 2005, 11:01 PM
The record for a bike license here in South Oz is less than half an hour. :( He got his L plates through the Ridersafe program, jumped on his trail bike and went down to the school to show off to his mates. Popped a mono but couldn't control it straight into a stobie pole. Dead. Guess we should be teaching monos in the L plate lessons as well eh? You can't help some kids ... and he was only a kid too. Grew up on a farm, riding bikes. :(

As for the credit card mob. I've got an energy company ringing me once a week to talk about my 'energy needs'. Every week, I tell them it's not convenient and they offer to ring back later. Done it four times now. I'm wondering who's more stubborn. :rolleyes:

Cheers
Richard

Kev Y.
23rd May 2005, 12:59 AM
As for the credit card mob. I've got an energy company ringing me once a week to talk about my 'energy needs'. Every week, I tell them it's not convenient and they offer to ring back later. Done it four times now. I'm wondering who's more stubborn. :rolleyes:

Cheers
Richard

I have the same problem with those house re-cladding mobs.. I told one guy it was not convenient to talk right now, can I have his number and I would call back when I was at work..

.. on nightshift.....


.... at 3 in the morning......


... when it was convenient for me :p

Ashore
23rd May 2005, 01:28 AM
after my sister died i was exectutor got nasty letters from a collection mob i told them probate had been granted and bring it on as i was retired and would love hitting them for expenses at court

no more letters

as far as bikes go have been riding since 18 and one of the better laws they introduced in N.S.W. was to limit bike size to new riders and improve licence testing

with the phone calls had a mate got 2 calls one night for carpet cleaning told them he was renting to get rid of them but next night 4 calls from people offering him loans to buy his own home
they ( The enemy) talk more than we do




I used to have a handle on life, but it broke.