Southern Star Campers

[dazzler]

Multiple phone calls like most however I must have got them at the right moment. He actually transferred the money in two goes as well while I waited on the phone.

There is a saying in sales that the next person to speak loses. Long gaps of silence when you are not happy can work as the other person thinks they need to say something or do something.

Any communication should now be return of money, nothing else. Advise calmly that you know all his details from his business registration and will not stop to get your money back.

I would also arrange your own courier to collect the item. I was told that mine was 'just' put on the courier truck however the courier company specified didnt deliver to the sth island......

Good luck!

Good luck.

[maddieandjack]

Multiple phone calls like most however I must have got them at the right moment. He actually transferred the money in two goes as well while I waited on the phone.

There is a saying in sales that the next person to speak loses. Long gaps of silence when you are not happy can work as the other person thinks they need to say something or do something.

Any communication should now be return of money, nothing else. Advise calmly that you know all his details from his business registration and will not stop to get your money back.

I would also arrange your own courier to collect the item. I was told that mine was 'just' put on the courier truck however the courier company specified didnt deliver to the sth island......

Good luck!

Good luck.
Thannku.... much appreciated.

[glock40sw]

G'day.
If anyone wishes to contact A Current Affair
They can get in touch with Nicole.
Email: [email protected]
Phone: 0394203281
If you are going to do it. Do it ASAP.

[Rhino_343]

I had a mate drop by the Williamstown location today to try and pick up a compliance plate/vin for me today but the place was shut up. Also despite about 100 attemps I couldnt get our mate Scott to answer today. Yesterday he answered the phone to me and sent me a VIN number but it had too many characters and was useless. Anyone know what is going on with Scott/ the shop at the moment?

[Black Ned]

My guess is they have done a runner!
You must all get together now and pursue some action.
All those who were holding back, not wanting to rock the boat, in the hope their camper might arrive, should get on to the media now to track down where they are and pressure them for answers for rectifying their problem.

[beaver00]

Got onto Scott late yesterday afternoon.
He told us that he has closed the doors and is seeing a solicitor.
Will post again once I have more information.

[beaver00]

He also was trading under another name on Ebay, and last night he cancelled all his bids. The reason that was listed was "trailer not available anymore".
Hopefully he has come to the realisation that you cant rip people off and get away with it..
I dont believe anything that he says until I either see it with my own eyes or it is confirmed.

[beanybabe]

We to have been ripped off by Scott.We have been to see him given a cheque which bounced went to see him again numerous promises but no money.Been interviewed by ACA sent a complaint to Consumer Affairs Victoria and also informed our solicitor.He owes us $7120 but It will be a miracle if we see it so ring ACA and give him what he deserves

[hippymick77]

We are in same situation as well . We paid in full back in September and still no trailer ! I am onto dept. fair trading for more advise . But as you say i will keep persisting with the phone calls

[dazzler]

My sympathies. What a croc :((

[maddieandjack]

To everyone thats been on this forum, please read what i have to say:

My husband & I have just driven 2600kms to Williamstown and back. We left on Sunday morning and got back today at 3pm. absolutely stuffed, and mentally and physically DRAINED.
Scott wasnt aware of our plan and thankfully ACA had rang me just prior to getting into Melb.
WE approached Scott with full camera crew on board right behind us.
Scott #### himself and hid inside and wouldnt show his face so we followed him inside the workshop to GIVE IT TO HIM.
We questioned a cheque he had deposited into our bank on Thurs 31st Dec. We knew it was going to bounce and he did too and told us it would.
We'll he didnt lie about that because on Tues 5th Dec it bounced.
Said he would have some cash for us by 5pm yesterday but we werent holding our breath.
We did our interview with ACA on Monday afternoon of which I can now tell them to air it. Scott didnt want us to do this if he gave us back our money.
Well as we havnt got our money expect this to happen. I hope Scott is reading this :)
Prior to leaving Melb, we put it into the hands of the lawyers.
We dont consider our trip to Melb as wasted as it was far from it. Now we have complete satisfaction that this person has finally been EXPOSED. Someone had to take the lead in this and we feel that is what we have done.
To everyone out their in the same or similiar situation, GOOD LUCK !
Whether he keeps trading or goes bankrupt or WHATEVER, at the end of the day, we have no trailer and no $8790.00.
PS. Scott if u are reading this and i know doubt u are....KISS MY A.__E !! Im not out of your life ....YET - SORRY IF U THOUGHT I WOULD BE :)

[dazzler]

We questioned a cheque he had deposited into our bank on Thurs 31st Dec. We knew it was going to bounce and he did too and told us it would.
We'll he didnt lie about that because on Tues 5th Dec it bounced.
:)

This is forge and utter and is a criminal offence. I would suggest reporting the matter to the fraud squad. :)

[beanybabe]

Hi we are also instructing our solicitor we hear he has gone to see his (he is in deep sh**)I was also interviewed with you on Monday please keep us posted

[maddieandjack]

Hi we are also instructing our solicitor we hear he has gone to see his (he is in deep sh**)I was also interviewed with you on Monday please keep us posted
yep. hey there. i know who u are

[maddieandjack]

I will be posting lots of other information for all to see, over the next few days.

[beaver00]

Well we gave Scott till the end of today to pay us the rest of the money that he owed us. He said that he will call us back at 3.00 this arvo..Well Well Well.. NO CALL.:no:


I have no sympathy for both of these men Scott & Rob as they have both lied to me and as far as I am concerned, deserve everything they get.. I have given them both chances to clear this matter up. I feel as though I have wasted the last 5 months of my life on this trailer Saga and hope they both go down for what they have done to all people out there..

I advise everyone to get on to A Current Affair and dont wait as the reality is there is going to be nothing for anyone for awhile. He is worth nothing and has no assets.
A Current Affair is filming stories now so Contact Nicole on 03 94203281

And Scott when you read this just remember, just because I live interstate does not mean that I will go down easy.....

Watch this space for info!!!

[beaver00]

If ANYONE has a story to tell post it NOW!!!
Weather you have recieved your trailers still waiting or have a refund.
We want to read your story..

[bully7142]

Yeah, I also paid in full for a trailer back in late November 2009 and am yet to receive it. I was promised it before Christmas, but it hadn't arrived. I went to the factory expecting to find an empty shell, but there were four guys in there working their guts out on 6 trailers. I spoke with Scott face to face and was assured it would still be coming. Not sure what has happened today, but he can no longer get into the factory to work?
I have three small children and would like to think I'd not been duped out of our savings, but I think this company got very big very quick due to the internet, and is just still catching up.
And yes, a real lack in communication doesn't help things. But should Scott declare himself bankrupt due to everyone wanting a cash refund, I'm certainly not going to be happy with 10 cents in the dollar.
You can't squeeze blood from a stone...Something to think about?
My apologies if I've offended anyone

[beanybabe]

HI Looks like the ball is rolling at last not before time i cant work out what he has done with all the cash,i wonder just how many are owed approx $7000 to $8000 Plus .i dont think anybody is goining to go away SCOTT only you for fraud

[beaver00]

Yeah, I also paid in full for a trailer back in late November 2009 and am yet to receive it. I was promised it before Christmas, but it hadn't arrived. I went to the factory expecting to find an empty shell, but there were four guys in there working their guts out on 6 trailers. I spoke with Scott face to face and was assured it would still be coming. Not sure what has happened today, but he can no longer get into the factory to work?
I have three small children and would like to think I'd not been duped out of our savings, but I think this company got very big very quick due to the internet, and is just still catching up.
And yes, a real lack in communication doesn't help things. But should Scott declare himself bankrupt due to everyone wanting a cash refund, I'm certainly not going to be happy with 10 cents in the dollar.
You can't squeeze blood from a stone...Something to think about?
My apologies if I've offended anyone

You havent offended me and I understand were you are coming from. But when you have been lied to like a lot of people for the last 5 months, when do you call it enough.
From what I have heard he has at LEAST 25 trailers still outstanding and probably more, and I cannot see the light on how he is going to pull himself out of this ditch unless he rips off more innocent people.
I dont want to see people walk away with nothing and hope to see everyone either recieve there trailers or a refund, but Scott needs to stop hiding and step up to the plate, I would not believe a word that come out of his Full of s**t mouth until things start happening and alot hasnt been hapening over the last few months apart from lies and more lies..
I hope that you eventually reicieve your trailer and the other people get what they want also, it is just a very frustrating and emotional time for everybody..

Thanks for posting..

[beaver00]

Not sure what has happened today, but he can no longer get into the factory to work?


Not sure why he wouldnt be able to get to the factory to work??:?
Maybe he doesnt want to be faced by several angry people waiting for him.
All they want is answers to where there money has gone??????
He needs to step up to the plate as I said before and stop hiding...and start dealing with the situation that he has created..

[chubby123]

Hey Maddy,
sorry didnt ring you we have been travelling for the last few days. I believe that you met my husband (the one with the loud shorts) and his mate at the factory during your visit. They both waited several hours at the site for the slimy little squid however he did not turn up.............seems he is hiding.
I hope you are reading this you slimy little boy ( not worthy of being called a man) because we to have contact ACA, Fair Trading and our solicitors.
I dont care if it costs more than the damn trailer (which by the way info gathered by my hubby from others ripped off it probably lucky we didnt get the trailer) the point is that while we may not be rich we worked our damn asses off to get the money for the trailer and we want it back.
So in the words of many a off woman " bring it on"

[beaver00]

While I am at it I would like to Thank glock40sw for starting this thread.. Thank you..:U

[beanybabe]

dont waist time on phone calls you will only get lies and a big phone bill get legal advice

[beaver00]

So in the words of many a off woman " bring it on"

YOU GO GIRL!!! :U Here Here!!:2tsup:

[chubby123]

you lucky matey....we have been waiting since the beginning of december.........i have lost count of how many times he has definatley (according to him) deposited the money into our account...........damn must be a rich woman by now NOT..............

[chubby123]

maybe he hasnt paid the rent........or maybe someone might of rung the real estate and infomed them of what an upstanding member of society squiddly is

[beanybabe]

to beaveroo so if you say about 25 trailers at approx 7500 each thats $187000 wheres he hid that ??????

[beaver00]

Night All...

Lets see what tommorrow brings....

[Groggy]

Since there are a number of new members who appear to have joined just to take part in this thread I would like to point out the Woodworking Australia's Woodwork Forums position in relation to discussions such as these (http://www.woodworkforums.com/f90/while-youre-read-too-33200/).

I am not posting this in response to any particular post, or even suggesting the rules have been broken, but all members posting should read the rules for their own benefit and awareness.

Groggy
Forum Moderator

[munruben]

dont waist time on phone calls you will only get lies and a big phone bill get legal adviceI have been following this thread with interest and feel sorry for all of you who are out of pocket in this matter. I can understand your frustrationn and anger and I sympathise with you. Unfortunately, in reality, this is a no win situation. You may get some satisfaction by legal proceedings but bare in mind, the cost of such action is very high and a drawn out process and whether the cost and effort involved in taking such action is justified in the end is not clear cut by any means.
If this is a case for fraud or whatever, chances are you are not going to get your money back or your trailers.
Unfortunately some trade practices are unethical but quite legal in the real sense of the word. I really hope you all come out as winners in this situation but I would think long and hard before venturing on a costly and long drawn out legal proceeding that ultimately, if this person is as you say he is, you can't win. you may get some inner satisfaction but at what price?
I dont mean to rain on your parade but these facts should be taken into consideration before going off half cocked.
The media,, with all due respect, can do very little to help victims get their goods or money back. All they can do is provide bad publicity for the trader and at best put that trader out of business but unfortunately that doesn't help the victims either.
Whatever course you take, I wish you luck with it and I hope you do get what you paid for or your money refunded but I wouldnt hold my breath if I were you.

[Sturdee]

I have been following this thread with interest and feel sorry for all of you who are out of pocket in this matter. I can understand your frustrationn and anger and I sympathise with you. Unfortunately, in reality, this is a no win situation. You may get some satisfaction by legal proceedings but bare in mind, the cost of such action is very high and a drawn out process and whether the cost and effort involved in taking such action is justified in the end is not clear cut by any means.


Finally a post with commonsense advice. :2tsup:

If he is as clever as I think he is he would have conducted his business through various corporate structures and as such there would be no assets available.

If placed in liquidation the business would be quickly wound up as there would be no moneys to pay for a long investigation by the liquidator unless the creditors are willing to pay thousands more to finance the liquidation and then possibly to no effect. Hence this person would go scot free to start up again under a different business.

I would caution everyone as paying for a liquidator to investigate this would be very, very expensive. The irony will be that if, perchance, any criminal charges would be laid against him he would get legal aid whilst you guys would be paying for it.

Peter.

[maddieandjack]

As of today i wil not be on this website any longer.
To those who have helped in anyway, people ive met and the contacts i have made with others by phone, I thank you all.
Not giving up by we need to get on with our life and what will be, will be.
I can still be contacted by phone if anyone chooses to do so.
So much for the old saying " TO GET OFF SCOTT FREE " How appropriate but WE'LL SEE
Cheers everyone and good luck!!!!

[hippymick77]

We finally got onto scott this morning after ringing about 7 times. We told him about the forum and all the heart ache he is causing which i am sure he is already well aware of .
He insists that due to all of the unhappy customers and media arriving on his door step it is stopping him from working thus meaning more delay's on the trailers.So basically if he is left alone to do his job he can get back to knocking up a trailer a day.
He said that he does not want to liquidate and that he wants to give every one their trailers . After all the lies this guy has told us we don`t know wether to believe or not . But what choice do we have ? we know he doesn`t have the money to refund ,probably only has the material to build ?
And by the looks of things some people are getting their:no: trailers , finally.
So what we are thinking is to leave him to do his job as it's the only real hope we have of getting our trailer's built.
Don't get me wrong we are angry and very, very worried but it's the only hope we have.

[glock40sw]

G'day All.
As most of the "Old Crew" know, I have been a member here for a few years.
I post to help others where I can. And also to learn from other members, more experienced that I.
I originally started this thread to see If I was the only "bunny" to be ripped off.
I never expected the response this thread has had, nor the number of people in the same boat as I.

I know that we (the ripped off) are frustrated as to what has happened.
I am also aware that the media is a hit & run ratings grabber. But sometimes it appears that ACA do, in fact get results every now & then.

I am also aware of the rules associated with posting to this forum. But I would like to ask the Moderators. Please don't lock this thread!.

There are a large number of people that have come together through this thread, all with a common goal, to either get what we have paid for or be refunded what we have already paid.
I know there are people that will say that this is not the place for it. But I put to these people... Where is the right place?
There are other forums out there that have similar threads to this one. But they have had nowhere near the response that this one has had.
So I put to you, The longtime members and moderators of this forum....What if you were one of the ripped off? Would you also be posting your thoughts and airing your frustrations here?
Now, I know that most of the posters to this thread have only joined this forum to post to this thread. But, how many of these posters actually have an interest in woodwork or other associated topics covered by this forum? Once this mess has been cleared up (one way or another) you may find that the people with the same grievance as I, will also become involved in the other topics covered on this site.
Hell, If we don't get our trailers, I'd say the Trailers thread under the Metalwork Sub-forums will get a hammering.:2tsup:
Yonnee, Dazzler, Etc Lookout....We are coming your way...:D
SO to finish up this epic (for me) post.

Please consider how you would feel in the same situation before considering locking this thread.

To the posters to this thread, Please keep it civil?

Thanks for your understanding.

[maddieandjack]

We finally got onto scott this morning after ringing about 7 times. We told him about the forum and all the heart ache he is causing which i am sure he is already well aware of .
He insists that due to all of the unhappy customers and media arriving on his door step it is stopping him from working thus meaning more delay's on the trailers.So basically if he is left alone to do his job he can get back to knocking up a trailer a day.
He said that he does not want to liquidate and that he wants to give every one their trailers . After all the lies this guy has told us we don`t know wether to believe or not . But what choice do we have ? we know he doesn`t have the money to refund ,probably only has the material to build ?
And by the looks of things some people are getting their:no: trailers , finally.
So what we are thinking is to leave him to do his job as it's the only real hope we have of getting our trailer's built.
Don't get me wrong we are angry and very, very worried but it's the only hope we have.
Thats all very well, but seeing as you are a few hours closer to Melb than we are, why dont you go for a drive and meet the scumbag and really see him for what he is and will no doubt always be.
Im sure your views will change - DRAMATICALLY??
Go take a look at his workshop, where theres NOTHING and you may realize how shonky this character is.
I really feel for the peson I met their on Tuesday looking for his registered trailer with all his gear it, who left it there for minor zip repairs, who now doesnt have a trailer because Scott SOLD IT ON HIM. He was meant to go on holidays that day with his young family.
So think what you like and get told stuff that scott wants you to hear.The choice is yours
TRAILERS..... WOT TRAILERS..... AND WHO'S TRAILER WILL YOU REALLY GET.... MAYBE A STOLEN ONE PERHAPS ????

[Groggy]

Trevor, my posting the rules link was for the reason stated, that is all. The mods have no wish to close this thread unless unsubstantiated and wild claims are made.

[glock40sw]

Trevor, my posting the rules link was for the reason stated, that is all. The mods have no wish to close this thread unless unsubstantiated and wild claims are made.
Thanks.

[glock40sw]

G'day All.
Anyone heard anything lately? We haven't.

[hippymick77]

Nah nothing yet, all quite :

[jessica101]

Anyone know the address for southernstar campers ? I am trying to lodge a minor court claim against them, but need an address. The website no longer allows you to view it.

[beanybabe]

8/100 champion road williamstown there is a note on the door of the unit saying if this company owes you anything contact altona police station ciu division on (03) 93923111 select option 2 would sujest you ring them

[jessica101]

thank you. will definatly get in phone contact with the police on the matter.

[hippymick77]

yeh i spoke to the Altona police this morning and where very help full and well aware of the issue . i am sending a Letter of Demand to get our ball rolling then take further action if /when required .

[penny153]

I spoke with Altona Police again today. Consumer Affairs will investigate trading practices with ASIC if there is enough evidence.

So far they have about 5 registered complaints, If you have not registered yet with consumer affairs, please do so, they need to know. email: [email protected]
The Consumer Affairs Helpline is also available on 1300 55 81 81

It is highly likely that this guy was trading insolvent and will have to face the consequences.

[chubby123]

Hi all,
we spoke to Scott last saturday who indicated that he had considered closing the business down however after a discussion with someone ( not sure who) he felt that he could work his way out of the problems he has.

He stated that the media attention was not helping the situation - which to me make no sense because this has been going on for us since oct/nov last year. According to him he is planning on rectifying the problems and reimburseing us the money.........IN 6 - 8 WEEKS (excuse me if I am skeptical about this).

Personally I think its another croc of c$&p from him as we wont see a red cent. Anyway we are following through with solicitors, fair trading complaint has been listed and we will be contacting altona police as mentioned in other posts.

Has anyone had any good luck with their situation yet?

[dazzler]

Hi Chubby

More spin. the media was only involved in the final week or so so that doesnt explain the months of rubbish.

Best wishes to all!

[glock40sw]

G'day.
Haven't heard Diddly Squat.

All avenues are bring considered.

[chubby123]

I spoke with Altona Police again today. Consumer Affairs will investigate trading practices with ASIC if there is enough evidence.

So far they have about 5 registered complaints, If you have not registered yet with consumer affairs, please do so, they need to know. email: [email protected]
The Consumer Affairs Helpline is also available on 1300 55 81 81

It is highly likely that this guy was trading insolvent and will have to face the consequences.


I have just Spoken to Altona CIU. and they really need all of us to email [email protected] ([email protected]) , apparently some people they have talken to have said that they would email but when CIU spoke to consumer affairs yesterday only 2 emails have gone through:~. The more they get the more chance they have of gaining evidence for a case against him!!!!!!!!:U.
So please if you have not emailed them [email protected] ([email protected]) Do it ASAP and let any one else know about it if they aren't on the forums.

[glock40sw]

G'day. We tried the [email protected] email address. but it got returned as "user unknown"

Has anyone else had this happen?

[Groggy]

Some gov addresses will bounce redirected emails. If you send email through you ISP to another server the gov site might assume it is spam and block it. Send from your ISP direct to be sure that is not the problem.

The email on this page (http://www.justice.vic.gov.au/wps/wcm/connect/DOJ+Internet/Home/Consumer+Protection/) is: [email protected] NOT [email protected]. I am not sure what is going on with the addresses but the correct one appears to be the first.

Consumer Affairs website is here (http://www.justice.vic.gov.au/wps/wcm/connect/DOJ+Internet/Home/About+Us/Our+Organisation/Business+Area+Profiles/JUSTICE+-+Consumer+Affairs+Victoria)

[KevM]

G'day. We tried the [email protected] email address. but it got returned as "user unknown"

Has anyone else had this happen?

Checking their website (http://www.consumer.vic.gov.au/CA256EB5000644CE/page/Listing-Utility+Buttons-Contact+Us?OpenDocument&1=10-Listing~&2=-Utility+Buttons~&3=30-Contact+Us~) it shows [email protected] ([email protected])

[Groggy]

I have corrected some of the earlier email addresses in case anyone else is caught out.

[chubby123]

has anyone else contact consumer affairs yet?
after speaking with the solicitor today they suggest that this is the first step for all of us.
spread the world

[beanybabe]

hi chubby 123 yeswe have contacted CVA from beanybabe

[chubby123]

Hey Beanybabe,
thats great after talking with them further they have only received a few complaints so far. so if your out there and looking to get this matterr sorted i recommend that you contact them and also the ciu unit of altona police station.

[Sturdee]

Whatever happened to the big expose on tv, has the story been screened yet?


Peter.

[maddieandjack]

Whatever happened to the big expose on tv, has the story been screened yet?


Peter.
No it hasnt been screened YET, but its up to ACA as to what they feel is HIGH PRIORITY, which they feel it isnt at the moment, could take weeks or even months,
BUT AT LEAST WE HAD A GO !!!!!!!

[maddieandjack]

Hey there... have been advised to ask u to delete my mobile number on page 11 # 164. I tried to do this last nite but was unable to... cannot take any more calls regarding this matter... UNFORTUNATELY.
Cheers... and thankyou

[maddieandjack]

I have corrected some of the earlier email addresses in case anyone else is caught out.
Groggy this msg was meant for u

[Big Shed]

Hey there... have been advised to ask u to delete my mobile number on page 11 # 164. I tried to do this last nite but was unable to... cannot take any more calls regarding this matter... UNFORTUNATELY.
Cheers... and thankyou

Done (before above post was put up:doh:)

Generally better to use the Report a Post icon for these requests as they are seen quicker by Admins/Mods

[maddieandjack]

Hey there... have been advised to ask u to delete my mobile number on page 11 # 164. I tried to do this last nite but was unable to... cannot take any more calls regarding this matter... UNFORTUNATELY.
Cheers... and thankyou
delete my mobile number pls....cheers

[maddieandjack]

Done (before above post was put up:doh:)

Generally better to use the Report a Post icon for these requests as they are seen quicker by Admins/Mods
Thankyou

[maddieandjack]

Thankyou
U have given me this dumb icon............. im not dumb :)

[maddieandjack]

Done (before above post was put up:doh:)

Generally better to use the Report a Post icon for these requests as they are seen quicker by Admins/Mods
Ooops... may be i am... just sent a msg to myself

[Big Shed]

U have given me this dumb icon............. im not dumb :)

If you hover your mouse over the icon it actually means DOH, and that referred to me:q

[maddieandjack]

If you hover your mouse over the icon it actually means DOH, and that referred to me:q
No worries... thankyou ....I get it

[chubby123]

i saw on another website that today tonight did an expose on this company. have tried to research it and find it but not having much luck,

[beaver00]

i saw on another website that today tonight did an expose on this company. have tried to research it and find it but not having much luck,

As far as I knew they were also doing a story, is hasnt aired yet but needed people to go on Camera about their Story. I am pretty sure that if you are interested her name is Natasha @ Today Tonight.

[Rhino_343]

OK I just contacted that consumer affairs vic email address! Time to get back onto getting what I am owed!!

[Rhino_343]

My email was just bounced back like the member above said. Any ideas?

[wheelinround]

My email was just bounced back like the member above said. Any ideas?

Its a long weekend for many server may have a limit set to No of e-mails.

[DJ’s Timber]

Some gov addresses will bounce redirected emails. If you send email through you ISP to another server the gov site might assume it is spam and block it. Send from your ISP direct to be sure that is not the problem.

The email on this page (http://www.justice.vic.gov.au/wps/wcm/connect/DOJ+Internet/Home/Consumer+Protection/) is: [email protected] NOT [email protected]. I am not sure what is going on with the addresses but the correct one appears to be the first.

Consumer Affairs website is here (http://www.justice.vic.gov.au/wps/wcm/connect/DOJ+Internet/Home/About+Us/Our+Organisation/Business+Area+Profiles/JUSTICE+-+Consumer+Affairs+Victoria)


My email was just bounced back like the member above said. Any ideas?

Did you use the correct one?

[Rhino_343]

FYI... This is the response I got from Consumer Affairs Vic:

Dear Mr Ryan

Thank you for your enquiry lodged through the Consumer Affairs Victoria (CAV) website.

Consumer Affairs Victoria (CAV) is committed to providing accurate information and assistance to consumers, traders, tenants and landlords so that they can avoid disputes and exercise their rights. CAV's aim is to empower parties to resolve issues without the need for intervention by a third party. Where a matter cannot be resolved between two parties CAV provides advice on avenues for resolution.

If you have paid for the parts via credit card, you are encouraged to contact your credit card provider for a 'chargeback' of the funds.

If this is unsuccessful, you may wish to lodge a formal complaint with CAV for possible dispute resolution. A formal complaint can be lodged by completing and returning the attached form. Alternatively, a complaint can be made online through the CAV website (mhtml:{0DFEEED5-A636-4E04-9F37-5610E894D483}mid://00000044/!x-usc:https://submit.justice.vic.gov.au/CA25691800094F30/CAVConsumerComplaint?OpenForm)[/URL].



Should you seek clarification on the information provided or have any further enquiries, please feel free to contact CAV on 1300 558 181.

Please note that the information contained in this email is of a general nature only and should not be regarded as a substitute for legal or professional advice.

Yours sincerely

Enquiries Branch
Consumer Affairs Victoria
113 Exhibition St
Melbourne VIC 3000
GPO Box 123
Melbourne VIC 3001
Tel: 1300 558 181 (available Monday-Friday, 9am-5pm except public holidays)
Web: [url]www.consumer.vic.gov.au (mhtml:{0DFEEED5-A636-4E04-9F37-5610E894D483}mid://00000044/!x-usc:http://www.consumer.vic.gov.au/)

[rani]

We paid for our trailer in November 09. It was delivered soon after but had the wrong size tent on it. I informed Scott and he came and collected the trailer to fit the correct size tent (big mistake).
It has taken until now with many, many phone calls, delays, and lots of stress (as the rest of you all know about) but finally with much patience my trailer was delivered this past weekend.
Many times I thought I had done my dough but I hung in there because I had no other choice.
I do believe that Scott is doing his best to resolve the mess he has got himself into. I don't want to get into any chat over this. I just wanted to let you all know that there is hope for you. Good luck with it.

[beaver00]

We paid for our trailer in November 09. It was delivered soon after but had the wrong size tent on it. I informed Scott and he came and collected the trailer to fit the correct size tent (big mistake).
It has taken until now with many, many phone calls, delays, and lots of stress (as the rest of you all know about) but finally with much patience my trailer was delivered this past weekend.
Many times I thought I had done my dough but I hung in there because I had no other choice.
I do believe that Scott is doing his best to resolve the mess he has got himself into. I don't want to get into any chat over this. I just wanted to let you all know that there is hope for you. Good luck with it.

Thanks Rani for joining and seeing that you had some Goodluck.. I think that this forum has been quiet for a little to long and it is about time to get the ball to start rolling again..
So what is the Goss out there.. Is anyone else getting there trailers etc?????????

I dont believe that Scott is doing his Best to reslove the situation as he is still constantly lying to buy himself more and more time.. I know this from experience.

Rani you are one of the lucky ones as you only bought your trailer in Nov 09 and recieved it then returned it and got it back.. That was a miracle in itself..

I kinow you dont want to get into chat over this but I am just airing my opinion on your post.

I do hope and pray everyday that all the others will get there trailers or refund SOON.
People have been waiting since August 09 and still dont have there trailer so you are lucky and people have the right to be angry at that and to not give up as if we all do this, then he has just got away with complete Fraud on all accounts..

I know myself, i will not stop hassling him until he gives me what he owes us as it is righfully mine and he knows that..
I had the wrong tent on one of my trailers also but I am to scared to send it back as I know that I will never see it again as it will be sold to someone else.. It is a very viscious circle that he has created.

I hope there are some other Good stories out there that people have gotten theirs also..

Anyway Ciao for now..

[glock40sw]

Has anyone heard from Scott lately????? We are still waiting no camper or refund thought he was coming good again with deliveries being made to a few. Long time to wait for our camper 6/12 months. :C

[Chesand]

I passed the premises in Champion Rd on Friday. No sign of any activity - just the sign referring to Altona CIB.
The front doors were damaged as though there might have been a ram raid.

[chubby123]

We have made the offical complaint to the Victorian authourities only to be informed that there is nothing they can do to assist us as Scott has opted to continue to trade his way out of the mess he has created.

This of course is really frustrating for us seeing as we are the ones who have lost the money and havent received the goods yet this little imitation of a man continues.....how is this fair.:((

We have had several of "yeah mate i promise i will deposit the money into your account" (i am sure you all may have experienced these) only to our :o NOT surprise the money never arrives.

Next step is through the legal court system. We are at the point now that it has become a matter of principle than more about the money.......

We would love to hear from anyone who has had a miracle from the squid and got some satisfaction.

:no:

[redback3030]

I thought l would give Scott a chance but no he has blown it. l have received legal advise and the next time we meet will be in court. Costs and time can be reduced if a class action is taken against him for fraud, ie: receiving monies without supplying the goods . Dont believe him at all when he says he has nothing, as he will be found out on his day of judgement.

[Sully P]

Has anyone heard anything from this guy as i have been holding off but time is up !! Can anyone give me a contact number for him or do i just go legal now and forget trying to contact him. Regards P Sully

[frank the tank]

Has anyone heard anything from this guy as i have been holding off but time is up !! Can anyone give me a contact number for him or do i just go legal now and forget trying to contact him. Regards P Sully
you can contact scott on 0413 913 975

[redback3030]

Unfortunately, if you do get him to respond all he will do is feed you a sob story. Forget it and start legal action. This will take time and money so if serious enough grab more of "the conned" and all should support a class action. l believe he may be in Werribee, Vic, somewhere but not confirmed, ideally we need to know if someone has collected a trailer from any premises that he has operated out of and its whereabouts.:)

[TP1]

I would have to agree that people who have still not received their trailers at all or as promised would be best advised to take legal action ASAP. I cannot stress this enough . The only reason that this company is still in business is the fact that the proprietor has been successful in fobbing people off.

Make no mistake that the true underlying reason for the non delivery of goods in these cases is almost always due to financial difficulties or mismanagement by the business concerned. This means that if the company goes into liquidation today ( or if the proprietor is forced to file for bankruptcy) there will probably be not enough left to make restitution, after deducting the hefty liquidator fees.

The best chance of getting anything is by making the biggest noise, and legally there is no bigger noise than a writ issued by a court. You can do this yourselves by using the facilities of the Small Claims Tribunal, or by going to a solicitor. If you do the former, make sure you have a record of all the interactions with the company . Then as a precursor to issuing the writ through the Tribunal, send a written final demand for payment to be made within 7 days for the refund of all moneys paid, or legal action will be commenced without further action.

Any form of group action ( other than group legal action) may expose the dreadful business practices of this company, but it won't get your money back. It is too easy for shady operators that get "exposed" to simply close down and open somewhere else under another name with another shell company, leaving the former customers stranded. The only reason this guy hasn't paid is that he has felt less pressure to do so from you than he has from other customers. Its time to change all that.

[frank the tank]

Unfortunately, if you do get him to respond all he will do is feed you a sob story. Forget it and start legal action. This will take time and money so if serious enough grab more of "the conned" and all should support a class action. l believe he may be in Werribee, Vic, somewhere but not confirmed, ideally we need to know if someone has collected a trailer from any premises that he has operated out of and its whereabouts.:)
This is the address that i had him traced to and he has been building and selling trailers out of, 64 Riverside ave, Werribee. The shed has two doors, they are working out of the left one.

[beaver00]

This is the address that i had him traced to and he has been building and selling trailers out of, 64 Riverside ave, Werribee. The shed has two doors, they are working out of the left one.

Yes we have heard that he is trading out of the Werribee address also. He is still selling trailers on Ebay to the best of our knowledge.

[frank the tank]

We now know that he is not selling trailers on ebay anymore, but he was selling power tools. His living address is with his family which is at @ 237 queen st & the corner of Grieve pde, Altona, Victoria.



This information has been past onto police as well.

[darren808]

Interesting reading these posts,

Hate to say I was a sucker for Scott and his camper on EBAY, Yes he is still selling them on ebay, we bought ours on 16 March and was finally delivered on 12 May...
He is trading as RIVERSIDE CAPMERS but no ABN number and his address is 54b Riverside Rd Werribee, and Mobile is 0412229373.

Our Problem started not long after we bough it, he had offered to put a new tent(bigger) we said why not, no extra charge, took it away the next day to supposably have the axle or elec brakes go and do a bearing. So was told will be fixed by easter, yea yeah no probs, well easter came and went and nothing was done, we were always told, cant get this, hold up with that, took it for a test drive and something else got problems.
Missus gets on the phone and rips him a new one. 2 days later the new trailer arrives....wasnt the old one fixed, this was a new replacement, so was happy bout that till i opened it up to find no kitchen , storage box, battery was there. So for the last month he had been promising to deliver but always problems and hassles, am supposed to register it tomoz at Vic Roads, and then head to Winton for V8's but waiting for him to come in the morning b4 i leave. Will be going to consumer affairs about this, by the looks, too many people have been affectd, and maybe even today tonight.
Will see what happens tomorrow if we get everything..

Will keep you posted.

[TP1]

Some of us have mentioned this before but it's worth reiterating again. The only way anyone will see anything from this shyster is by taking direct action, not by complaining to Today Tonight etc etc.

It will be a relatively simple case to take to the small Claims Tribunal (where lawyers are not allowed). In those places there are no excuses and the judge/adjudicators are no fools and do not suffer idiots like your vendor lightly. There is no escape from that and its decisive. The longer you leave it without any direct action, the more distant the prospect becomes of recovering everything.

You have to understand that these turkeys have hides thicker than a rhino and while we may think exposing them to public shame will make a difference it is actually meaningless to them. They may even get some perverse thrill out of it. Start the process and don't get sidetracked by any of the promises you may hear. The worst possible thing that could happen to the seller is for him to appear in the tribunal or in court, because he will be muzzled and absolutely no BS will be tolerated.

If you are not confident about taking the sort of action I was referring to, then get a friend or family member to help. Just do it and stay focussed on the task, you will not regret it.

BTW, without an ABN, its only a matter of time before the Australian Taxation Office catch up with him and they will not blink as they slap payment demands and or writs on him to recover unpaid GST and Income Tax and PAYG instalments. Just make sure you get in first!

[Katherine1]

Very interesting to hear that he is trading again and selling on EBAY, apparently he was banned from EBAY and just goes to show how easy it is dodgy businessmen to continue to trade unrestricted and free to rip off others. A number of us had made complaints to consumer affairs and the final reply we got was an email that they were concerned for any people with outstanding goods not supplied. I will certainly let them know he is trading again.
We were prepared in the end to get our trailer without the kitchen, just to get something for our money, but he was not interested and that was because he had sold our original trailer and promised others theirs who were also pushing hard. There was no chance I was going to get my trailer untill I camped out in front of his factory for a whole day and then in the end gave him 2 hours to get my trailer ready b4 I called the police.

Good luck

Interesting reading these posts,

Hate to say I was a sucker for Scott and his camper on EBAY, Yes he is still selling them on ebay, we bought ours on 16 March and was finally delivered on 12 May...
He is trading as RIVERSIDE CAPMERS but no ABN number and his address is 54b Riverside Rd Werribee, and Mobile is 0412229373.

Our Problem started not long after we bough it, he had offered to put a new tent(bigger) we said why not, no extra charge, took it away the next day to supposably have the axle or elec brakes go and do a bearing. So was told will be fixed by easter, yea yeah no probs, well easter came and went and nothing was done, we were always told, cant get this, hold up with that, took it for a test drive and something else got problems.
Missus gets on the phone and rips him a new one. 2 days later the new trailer arrives....wasnt the old one fixed, this was a new replacement, so was happy bout that till i opened it up to find no kitchen , storage box, battery was there. So for the last month he had been promising to deliver but always problems and hassles, am supposed to register it tomoz at Vic Roads, and then head to Winton for V8's but waiting for him to come in the morning b4 i leave. Will be going to consumer affairs about this, by the looks, too many people have been affectd, and maybe even today tonight.
Will see what happens tomorrow if we get everything..

Will keep you posted.

[frank the tank]

Very interesting to hear that he is trading again and selling on EBAY, apparently he was banned from EBAY and just goes to show how easy it is dodgy businessmen to continue to trade unrestricted and free to rip off others. A number of us had made complaints to consumer affairs and the final reply we got was an email that they were concerned for any people with outstanding goods not supplied. I will certainly let them know he is trading again.
We were prepared in the end to get our trailer without the kitchen, just to get something for our money, but he was not interested and that was because he had sold our original trailer and promised others theirs who were also pushing hard. There was no chance I was going to get my trailer untill I camped out in front of his factory for a whole day and then in the end gave him 2 hours to get my trailer ready b4 I called the police.

Good luck

Its good to hear that people are still trying to get something out of this con man. I think if it takes people to camper at the front of his address so be it. Maybe if people did that at his living address then maybe their too could get there trailers or some money back. It is a shame that the law allows a guy like Scott to keep ripping hard working people off.

[MantisTheOne]

:no:
It saddens me to say it but i have become another victim of the shark that is Scott Mackinnon. I purchased a camper off him on ebay on the 19th of April and payed for the item that day via my bank Direct into Leah Mravleks account.. The alarm bells started to ring then. But it was too late I have had nothing but colourful Lies.
Even try the "I have turned a new leaf and instead of telling people what they want to hear ie "LIE" and then he lied again to my face. This Monkey has a big brass set and skin thicker than a rhino.
I went to his so-called workshop again today looking for the camper that i was promised and he was not there "suprise!!!"
He is not even answering my phone calls now.
I am now just filling out the small claims paperwork under the advise from my brother in-law who is a barrister.
Its just so frustrating that these types get away this.. The fact that he failed in one business making trailers and then opened up again down the road. Its just not right...

[Katherine1]

:no:
It saddens me to say it but i have become another victim of the shark that is Scott Mackinnon. I purchased a camper off him on ebay on the 19th of April and payed for the item that day via my bank Direct into Leah Mravleks account.. The alarm bells started to ring then. But it was too late I have had nothing but colourful Lies.
Even try the "I have turned a new leaf and instead of telling people what they want to hear ie "LIE" and then he lied again to my face. This Monkey has a big brass set and skin thicker than a rhino.
I went to his so-called workshop again today looking for the camper that i was promised and he was not there "suprise!!!"
He is not even answering my phone calls now.
I am now just filling out the small claims paperwork under the advise from my brother in-law who is a barrister.
Its just so frustrating that these types get away this.. The fact that he failed in one business making trailers and then opened up again down the road. Its just not right...
Hi, I sympathise with you and recommend that you proceed with Consumer Affairs Vic. There were many people who submitted complaints to Consumer Affairs and there was some group emails that went around then. When I read your posting, I forwarded this information to the contact I have at Consumer Affairs (to let him know that Scott is trading again). He is very interested to talk to you, which could fast track things for you. His name is Phil and he said to pass his phone number on to you - 03 8803 8453

[redback3030]

Best of luck. I have contacted C.A., spoken to Phil directly and have issued letters of demand at an added expense and still have not got any satisfaction since Oct 2009. That said l will not give up and he will be in for a rude shock.

[MantisTheOne]

Is the number for Phill correct i would love to contact him

[redback3030]

Contact at C.A.V., Phil Plumbe 03 8803 8435.

[chubby123]

We are still waiting for the squid to give us our money back...........this has been ongoing since august 2009.
We have contact CAV who were as helpful as T*TS on a bull...............they have stated that he is trying to trade his way out of the situation...........big whoopieeee.

We have recently received a call from some dude claiming to be from an accounting company who has been employed to assist the squid in dealing with all his financial issues......we were told to expect a letter from them .............that was 2 months ago.

After a follow up call this week....my husband has been told to contact the dude again and he will have a payment plan designed to get our money back.....

After all the dealings we have had with the squid, the crap and stories that us as with otheres have been told from him ............i am not holding our breath.

However we will continue to chase this poor excuse of a man.................:no: to get our money back.......

[dazffb]

:((
:no:
It saddens me to say it but i have become another victim of the shark that is Scott Mackinnon. I purchased a camper off him on ebay on the 19th of April and payed for the item that day via my bank Direct into Leah Mravleks account.. The alarm bells started to ring then. But it was too late I have had nothing but colourful Lies.
Even try the "I have turned a new leaf and instead of telling people what they want to hear ie "LIE" and then he lied again to my face. This Monkey has a big brass set and skin thicker than a rhino.
I went to his so-called workshop again today looking for the camper that i was promised and he was not there "suprise!!!"
He is not even answering my phone calls now.
I am now just filling out the small claims paperwork under the advise from my brother in-law who is a barrister.
Its just so frustrating that these types get away this.. The fact that he failed in one business making trailers and then opened up again down the road. Its just not right...

[Mackinnon]

Does anyone know how many people the mackinnons owe goods to currently? I got caught up an a ebay saga with makita tools. To cut a long story short I traced an email he sent to me to an IP address at southernstar campers and here I am. After reading all the stories there is no doubt this is the same person including the phone number that has been posted on here previously, although it has now been switched off for a week. I have heard all the same excuses as you people have. As far as the tools go, I believe he sold more than $40000 worth that he sold as grahammac on ebay. I don't know how many people got caught up in that con as I can't find any forums relating to it yet.

Scott, I told you I wouldn't go away

[glock40sw]

Mmmm...
Your username leaves a lot to be desired on here. :oo:

I hope it isn't your surname as well. :D